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2 customer care A Levels in Greater Manchester
- NVQ
- Salford
...BEAUTY THERAPY (NVQ Level 2) Why should I come to Pendleton College? Pendleton College offers excellent resources in a purpose-built Beauty Therapy...
- NVQ
- Ashton-under-lyne
- Different dates available
- 1 Year
...This course is ideal for people who wish to pursue a career within the travel and tourism industry, or who are planning a career change or simply just want to enhance their qualifications. Throughout this course you will study UK and Worldwide Travel Geography; help customers to choose and...
Similar training and in other locations
- NVQ
- Distance Learning
- 6 Months
...To achieve a full OCR Level 2 NVQ in Customer Service, candidates must achieve 7 units made up of 2 mandatory units and 5 optional units, at least one unit from each theme. Suitable for: It is suitable for you if: you have a particular customer service and administrative job roles. you are working...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Customer Care, Effective Communication, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Care, Customer Retention Strategy, Customer Service Skills...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Food safety, Customer Care, Customer care in hospitality...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Quality Training, Telephone Skills, IT Security...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Problem Solving, Organizational Skills, Customer Manager...
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Excellent
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- NVQ
- Online
- Different dates available
- 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Quality Training, Customer Care, Office IT...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Online travel & tourism course, Travel Tourism, Tourism Industry...
Similar training in other typologies
- Short course
- Manchesterand5 other venues
- Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this course is to provide delegates with the skills... Learn about: Customer relationship, Customer Manager, Customer Service...
- BTEC
- Ashton-under-lyne
- Different dates available
- 2 Years
...Throughout this course you will cover a wide range of exciting topics relating to the hospitality industry and the services provided by Hospitality organisations. The modules you will cover include. Team Leadership and Supervision. European Cuisine. Customer Care. Applied costing. Human Resources...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident... Learn about: Incoming Calls, Customer Care...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care, Excellent Customer Care, Customer satisfaction...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly... Learn about: Handling Complaints, Customer Care, Customer Complaints Calls...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged... Learn about: Call Centre, Correct Vocabulary, Handling Complaints...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Customer Care, Excellent Customer Care, Incoming Calls...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- May
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Team Training, Sales Marketing, Sales Training...
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Team Training, Sales Marketing, Sales Training...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
← | → see all
"level 2 customer care"
- NVQ
- Boltonand18 other venues
- Accrington, Blackburn, Burnley, Chorley, Haslingden, Nelson, Preston, Skelmersdale, Carlisle, Liverpool, Runcorn ...
...All roles that include customer service responsibilities and takes into account both internal and external customers. Suitable for: All sectors whether...
- NVQ
- Manchester
- 6 Days
...other people Managing a diary system Maintaining customer relations Storing, retrieving and archiving information Research and report writing Organising...
"level 2 customer care"
- NVQ
- Boltonand4 other venues
- Blackburn, Burnley, Carlisle, Birmingham
...develop working relationships with residents, patients and clients. Courses are offered at NVQ Levels 2 to 4 and are available to young people aged...
- NVQ
- South Manchester
- 25 Weeks
...We do our best to provide models in our salon but you will be expected to bring some for certain assesments. Entry requirements A good level of Maths...