Organisational development courses

... and application of the industry, Supply Chain Management is perfect if you wish to seek a deeper insight into the operation of the supply chain, while the Enterprise pathway provides a route for you if you are interested in the development and sustainability of new business operations... Learn about: Operations Management, Marketing Foundations, Organisational Behaviour...

...HR directors Heads of HR functions HR business partners Senior HR executives, managers, advisors and officers who wish to contribute to the development and implementation of HR strategy. Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those... Learn about: Development Activities, Process of managing, Development strategy...

...Hands up right now – we aren’t experts in Organisational Development. We are experts in understanding the way people communicate, how teams work... Learn about: Customer Service, Assertive Behaviour, Communication Skills...

...Understanding customers needs and wants and how the organisation can effectively meet them profitably. Suitable for: Anyone who represents the organisation but whose role is not directly involved in marketing...

...Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant...

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...

...To help delegates to present a confident first impression.. To show how a good first impression can increase the company's success.. To deal with several jobs at once, and still keep smiling.. To understand the organisation so that you can present the right image and give the right information...

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...

...Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant...

...Have an increased awareness of the role and scope of operations and project management. Have investigated and practised project management processes and tools. Recognise the organisational approaches necessary for success. Be able to identify, prioritise, allocate and manage project activities...

...This is a flexible programme that targets the specific issues and needs of those attending. At the end of the course participants will be better able to: Achieve work and life goals. Identify and set SMART objectives that will actually add value to themselves and the organisation. Manage workloads...

... of their organisation. Novices and experienced practitioners will all learn from this informative and clearly presented workshop...

... of their organisation. Novices and experienced practitioners will all learn from this informative and clearly presented workshop...

...Change Management Course Aims Change is the only constant! In today's business environment organisations are either changing or they are becoming...

... coaching models for performance and development issues that the managers can use with their staff. In the Evaluation module (Day Three) we will jointly...

... out the actions. Coaching can be used in various ways for example imrpoving performance and career development. Coaching is a skill and therefore needs...

... adverts as a selection tool Where and when to place selection advertisements Skills Development Communication skills (verbal and non-verbal) Interviewing...

.... Reducing stress will reduce absence levels, staff turnover and recruitment costs while increasing organisation productivity. Course Benefits Understand...

... to gain greater control over their time. Organisation performance will be increased considerably if an effective time management strategy is implemented...

... individuals learning styles Communicating for performance and development Key Features: Morning Coaching Skills What is coaching? What are the skills...