Organisational development courses

... and application of the industry, Supply Chain Management is perfect if you wish to seek a deeper insight into the operation of the supply chain, while the Enterprise pathway provides a route for you if you are interested in the development and sustainability of new business operations... Learn about: Operations Management, Cross Cultural management, Marketing Foundations...

... at the highest levels of an organisation interested in developing an in-depth knowledge of strategic... Learn about: Culture change, Nature of organisation, Process of managing...

...Hands up right now – we aren’t experts in Organisational Development. We are experts in understanding the way people communicate, how teams work... Learn about: Customer Service, Conflict Management, Confidence Training...

...Understanding customers needs and wants and how the organisation can effectively meet them profitably. Suitable for: Anyone who represents the organisation but whose role is not directly involved in marketing...

...Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant...

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...

...To help delegates to present a confident first impression.. To show how a good first impression can increase the company's success.. To deal with several jobs at once, and still keep smiling.. To understand the organisation so that you can present the right image and give the right information...

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...

...Suitable for: So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant...

...Have an increased awareness of the role and scope of operations and project management. Have investigated and practised project management processes and tools. Recognise the organisational approaches necessary for success. Be able to identify, prioritise, allocate and manage project activities...

...This is a flexible programme that targets the specific issues and needs of those attending. At the end of the course participants will be better able to: Achieve work and life goals. Identify and set SMART objectives that will actually add value to themselves and the organisation. Manage workloads...

... of their organisation. Novices and experienced practitioners will all learn from this informative and clearly presented workshop...

... of their organisation. Novices and experienced practitioners will all learn from this informative and clearly presented workshop...

...Change Management Course Aims Change is the only constant! In today's business environment organisations are either changing or they are becoming...

... develop with you an understanding of change issues within your organisation and demonstrate how to embed coaching within an organisation and simple tools...

... will also leave the course with an action plan that details how you will transfer the learning back to your organisation...

... for candidates and a promotion opportunity for your organisation. More than 96% of all selection involves interviewing, and in some cases, research has shown...

.... Reducing stress will reduce absence levels, staff turnover and recruitment costs while increasing organisation productivity. Course Benefits Understand...

... to gain greater control over their time. Organisation performance will be increased considerably if an effective time management strategy is implemented...

... employees to maximise their potential to benefit themselves, the team and the organisation. This programme concentrates on coaching activities that...