Outstanding Customer Service - The Ultimate Guide!

Course

Online

£ 10 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Customer Service Will MAKE Or BREAK Your Business! You Have No Idea How Much MONEY You Are Losing Due To Bad Customer Service ... And How Much Money You Can Gain By Providing Excellent Customer Service!This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!A Sample Of What You Will Learn:STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
... and MUCH More!!!Sign up Now! Who this course is for:Sales People
Clerks
Managers
Business Owners
Anybody who Interacts with the Public in a Business

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Stop Losing Money Due to Poor or Average Customer Service! $$$
Make More Money from Each Customer! $$$
Save a Fortune in Advertising Dollars! $$$
Get More Referrals! $$$
Solve Problems Fast!
Retain Existing Customers!
Learn How to Create an Outstanding Customer Service Experience
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
How to Handle Difficult Customers like a Pro!
... and Much More!!! 

Sales People
Clerks
Managers
Business Owners
Anybody who Interacts with the Public in a Business

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years

Subjects

  • Customer Service
  • Customer Retention
  • Customer satisfaction

Course programme

Introduction 15 lectures 02:28:21 Why Customer Service Is Critical To Your Business! Good Isn't Good Enough! We Are All in the "Helping Field" Providing "Concierge" Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is a Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers "LEAP" Into Customer Service! Exceptional Phone Service Why Customers Buy From You! $$$ BONUS LECTURE!!! FINAL TIPS!!! Introduction 15 lectures 02:28:21 Why Customer Service Is Critical To Your Business! Good Isn't Good Enough! We Are All in the "Helping Field" Providing "Concierge" Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is a Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers "LEAP" Into Customer Service! Exceptional Phone Service Why Customers Buy From You! $$$ BONUS LECTURE!!! FINAL TIPS!!! Why Customer Service Is Critical To Your Business! Why Customer Service Is Critical To Your Business! Why Customer Service Is Critical To Your Business! Why Customer Service Is Critical To Your Business! Good Isn't Good Enough! Good Isn't Good Enough! Good Isn't Good Enough! Good Isn't Good Enough! We Are All in the "Helping Field" We Are All in the "Helping Field" We Are All in the "Helping Field" We Are All in the "Helping Field" Providing "Concierge" Level Of Service Providing "Concierge" Level Of Service Providing "Concierge" Level Of Service Providing "Concierge" Level Of Service The 5 Tenets Of TQM The 5 Tenets Of TQM The 5 Tenets Of TQM The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Boost Customer Satisfaction How To Boost Customer Satisfaction How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! How To Avoid The 10 Deadly Sins Of Customer Service! How To Avoid The 10 Deadly Sins Of Customer Service! How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention More Money $$$ - Through Customer Retention More Money $$$ - Through Customer Retention More Money $$$ - Through Customer Retention How Much Is a Customer Worth? $$$ How Much Is a Customer Worth? $$$ How Much Is a Customer Worth? $$$ How Much Is a Customer Worth? $$$ Do You Understand Your Customer? Do You Understand Your Customer? Do You Understand Your Customer? Do You Understand Your Customer? Dealing With Difficult Customers Dealing With Difficult Customers Dealing With Difficult Customers Dealing With Difficult Customers "LEAP" Into Customer Service! "LEAP" Into Customer Service! "LEAP" Into Customer Service! "LEAP" Into Customer Service! Exceptional Phone Service Exceptional Phone Service Exceptional Phone Service Exceptional Phone Service Why Customers Buy From You! $$$ Why Customers Buy From You! $$$ Why Customers Buy From You! $$$ Why Customers Buy From You! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!!

Additional information

Basic / Simple Computer Skills Basic English

Outstanding Customer Service - The Ultimate Guide!

£ 10 VAT inc.