Personal Development Courses Hampshire

...and managers who want to achieve outstanding results. Leadership Training for Managers benefits anyone who interacts with internal or external customers...

...and effectively with customer conflict without getting burnt out. Suitable for anyone who would like to feel more confident when dealing with angry...

...and enables candidates to learn, understand and use management skills in the workplace within a range of differing disciplines. You will need to set aside... Learn about: Strategic Management, IT Management...

...• To give you practical experience in setting up and running your own company for a year . • To enable you to develop the type of skills needed to...

...exploring the impact that body language can have in conveying information about ourselves to others and how we can use this to our advantage...

...and get your message across. Suitable for anyone who needs to stand up and deliver, make an impact or just sharpen up existing skills. Course Content...

...such as: -the assessment of individual needs -planning and review of care programmes -procurement and tendering -risk management -effective governance... Learn about: IT Management...

...Introduction to Critical Thinking Study and apply the language of reasoning and learn how you can assess the credibility of evidence. Unit...

...taking part in a role play; working through a case study • Learn from the experience of the other participants...

...It is packed full of useful tips for getting the most out of your calls and building a great customer relationship. Suitable for anyone currently dealing...

...Receive goods and materials into storage in a retail environment -Keep stock on sale at required levels in a retail environment -Process customer orders...

...undertaken in local schools and clubs, which will give you the opportunity to learn leadership skills, and to provide voluntary assistance alongside qualified...

...giving them clear instructions, or reporting back to management on progress. And how can you make sure that you are doing the right job at the right time?...

...procedures, systems, ways of working etc. within the team or those of the wider organisation or customers or suppliers. The 'area of responsibility' may...

...Hospitality, Cooking, Sport, Leisure and Money Management. Dependent on attitude, attendance, commitment and individual ability, you may achieve a combination...

...backed up by a set of skills for effective communication. To be truly assertive, you need to see yourself as being of worth and as having a right to enjoy...

...styles • Assessment of your 'personal best' • The push/pull approaches to influencing...

...this course as a 5 out of 5. Anyone who has to stand up in front of an audience and get them to listen, including sales people, managers, marketing staff...

...politicians, newspapers, advertisers and many more, but are they right? By assessing their arguments you can find out which points of view are based...

...feeling Guilty Control Anxiety Responses Avoid becoming aggressive when pushed Course Agenda Domestics Objectives Assertiveness Measure Introductions...