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Personal Development courses Scotland
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outside of work. Better... Learn about: Mission Statement, Working Pattern, E Life Wheel...
...They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outside of work. Better... Learn about: Mission Statement, Working Pattern, E Life Wheel...
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...and understanding how prejudice and bias can also influence the outcome of a given situation) 15.00 - 15.15 Tea Break 15.15 - 16.00 Putting it into Practice and Feedback... Learn about: Influencing Skills, Style employed, Communications Planning...
...and understanding how prejudice and bias can also influence the outcome of a given situation) 15.00 - 15.15 Tea Break 15.15 - 16.00 Putting it into Practice and Feedback... Learn about: Influencing Skills, Style employed, Communications Planning...
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One to one training session was the best part of the course. It was the nice time in all.
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- July
...and learned skills - this course will help you develop your resilience enabling you to deal with setbacks, change and opportunities in a much more effective... Learn about: Personal Resilience, Building Personal Resilience...
...and learned skills - this course will help you develop your resilience enabling you to deal with setbacks, change and opportunities in a much more effective... Learn about: Personal Resilience, Building Personal Resilience...
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Vocational qualification
- Springburn
...ILM - Level 3 Award in Leadership and Management NEXT START DATE - Evening Tuesday 16 March...
- Short course
- Stirling
...Course Content Assertiveness means taking responsibility and being in control of yourself. It is the ability to express your thoughts, feelings and beliefs...
- Course
- Paisley
- 9 Weeks
...Personal Development College Certified Course. Aim: To provide participants with the knowledge and skills to develop their personal effectiveness...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...(Dealing with difficult situations, remaining calm under stress.) 14:30 - 15:30 Role Plays 15:30 - 16:30 Best Role Plays Repeated to Whole Group 16:30... Learn about: First Impressions, Handling Complaints, Call Centre...
- Short course
- Dunfermline
- 1 Day
...This one-day personal and professional development course will help delegates to: Recognise assertive behaviour and how it differs from other types of behaviour...
- Short course
- Stirling
...Feel positive, focused, motivated and able to organise your thoughts and tasks for the day with confidence. Courses can be accommodated upon request...
- Vocational qualification
- Galashiels
- 1 Day
...Presentation Skills A presentation covers any talk to a group whether formal or informal from giving a Team Briefing to a major speech...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- April
...16:00 Why Does a Customer Complain? Dealing with Complaints 16:00 - 16:15 Structure for a Difficult Conversation 16:15 - 16:30 What Next? - Summary & Action Plans Agreed... Learn about: Difficult People, Customer Types, Difficult Exercise...
- Course
- Dunfermline
- 2 Days
...will focus on Change Management Models (including an overview of 'Managing Successful Programmes' from Office of Government Commerce). Participants...
- Short course
- Dumfriesandanother venue.
- Stranraer
...To gain knowledge and skills on managing challenging behaviour. Suitable for anyone interested in managing challenging behaviour. For anyone interested...
- Course
- Prestwick
- 3 Days
...The qualification does this by developing basic team leading skills and assisting participants in gaining the basic knowledge required at this level...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...holding or transferring calls Understand the importance of customer care in relation to incoming calls How to handle complaints in a positive way Excellent Customer... Learn about: Customer relationship, Excellent Customer Care, Customer Service...
- NVQ
- Bearsden
- 12 Months
...and communication skills Better understanding of the structure and goals of the company Insight into personal goals and aspirations A thorough understanding...
- Short course
- Dumfries
...To gain knowledge and skills on leadership and management for care services. Suitable for managers in the Care sector who want to offer improved service...
- Course
- Prestwickandanother venue.
- Willesden
- 3 Days
...Attendance: 9 days (1 day per 1 � 3 weeks (TBC) at any of our various Centres located throughout the United Kingdom or, if preferred, at your own company premises...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...care skills The opportunity to work on improvement areas An action plan for continuous improvement Outstanding Customer Service Skills - Timetable 09:30... Learn about: Customer satisfaction, Customer Service, Customer Relationship Management...
- NVQ
- Bearsden
- 12 Months
...SVQ Team Leading Level 2 What are the benefits to the employee? Build on your strengths, and focus training and development on the areas in which you...
- Course
- Glasgow
- 3 Days
...The ESCAPE parenting programme offers a flexible framework for working with parents and young people, and has been widely used with parents in the youth...
- Course
- Midlothian/Edinburghshire
...my role in protection orders case study (organisation specific for group bookings This course has been developed from Scottish Government sponsored training...
- Short course
- Edinburghand3 other venues
- Birmingham, London, Manchester
- Intermediate
- October
...success Improve Political Awareness in order to achieve more Know how to influence & persuade others in different ways Be able to share EI techniques... Learn about: Team Training, Intelligence Analysis, Emotional Intelligence...