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Personal Development courses Scotland
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters... Learn about: Mission Statement, E Life Wheel, Personal Mission Statement...
...This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters... Learn about: Mission Statement, E Life Wheel, Personal Mission Statement...
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt 13.00 - 14.00 Lunch 14.00 - 15.00 Learning to Listen (Concentration on the true objective... Learn about: Style employed, Learning to listen, Influencing Skills...
...12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt 13.00 - 14.00 Lunch 14.00 - 15.00 Learning to Listen (Concentration on the true objective... Learn about: Style employed, Learning to listen, Influencing Skills...
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One to one training session was the best part of the course. It was the nice time in all.
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- July
...11.15 – 11.30 Break 11.30 – 12.15 Learning from the past – Self reflection activity and discussion 12.15 – 13.00 Becoming more resilient – What resilient... Learn about: Building Personal Resilience, Personal Resilience...
...11.15 – 11.30 Break 11.30 – 12.15 Learning from the past – Self reflection activity and discussion 12.15 – 13.00 Becoming more resilient – What resilient... Learn about: Building Personal Resilience, Personal Resilience...
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Short course
- Stirling
...You can become more assertive and immediately start to feel and see the benefits. Courses can be accommodated upon request. Individuals & Organisations...
- Vocational qualification
- Springburn
...ILM - Level 3 Award in Leadership and Management NEXT START DATE - Evening Tuesday 16 March...
- Course
- Paisley
- 9 Weeks
...Length of Study: 9 weeks. Entry Requirements: Basic competence in IT and the internet. Contents: Introduction to Personal Development, Time Management...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: First Impressions, Correct Vocabulary, Call Centre...
- Short course
- Stirling
...Designed and delivered to the highest standards - with the aim of enhancing attendees knowledge, practice, processes and techniques in achieving Best Practice...
- Short course
- Dunfermline
- 1 Day
...but many cannot express themselves effectively enough to make the necessary impact. This course will provide an insight into how to communicate effectively...
- Vocational qualification
- Galashiels
- 1 Day
...good presentations are to understand the importance of these key areas. This course provides choosing the right style, careful planning, thorough preparation...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- April
...for dealing with hard-to-handle people. Recognise classic profiles of difficult people and strategies for handling them Pre-empt challenging situations... Learn about: Difficult Exercise, Customer Behavior, Strategies for Dealing...
- Short course
- Dumfriesandanother venue.
- Stranraer
...stressful situations Dealing with potentially violent or aggressive behaviour Effective communication and abuse of interpersonal skills After the incident-reporting...
- Course
- Dunfermline
- 2 Days
...and develop action plans for improvement Target Participants & Outline The programme is targeted at Middle and Senior Management and those leading major change initiatives...
- Course
- Prestwick
- 3 Days
...Entry requirements There are no formal entry requirements, but participants will: � normally be either practising or aspiring team leaders with the opportunity...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...delegates personal experience of poor service.) 10:30 - 11:15 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary... Learn about: Customer Service, Excellent Customer Care, Customer Care...
- Short course
- Dumfries
...The Leadership and Management for Care Services level 4 programme is a qualification based on standards of performance and candidates are required to demonstrate...
- NVQ
- Bearsden
- 12 Months
...a range of evidence for assessment. Jackson Mills assessors use workplace observations to help individuals relate their current performance to the SVQ standard...
- Course
- Prestwickandanother venue.
- Willesden
- 3 Days
...The qualification does this by developing a wide range of team leading skills and assisting participants in gaining the comprehensive knowledge required by a team leader...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service, Customer Relationship Management, Customer Care...
- Course
- Glasgow
- 3 Days
...The ESCAPE programme can be used in one-to-one or group settings, and includes Parallel Lines, a companion programme for working with young people in conjunction...
- NVQ
- Bearsden
- 12 Months
...Human resource activities become integrated as management training and qualifications clearly link to other activities, such as performance appraisal...
- Course
- Midlothian/Edinburghshire
...Suitable for: Suitable for all staff requiring a broader context than provided in the 'frontline' course Suitable for all staff requiring a broader context...
- Short course
- Edinburghand3 other venues
- Birmingham, London, Manchester
- Intermediate
- October
...90% of high achievers have high Emotional Intelligence (EI). EI is recognised as the most significant contributor to business success and the key to excellence in Leadership... Learn about: Team Training, Intelligence Analysis, Emotional Intelligence...