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Personal Development courses Scotland
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...Better idea of what matters most to the individual Practical ways to manage energy more effectively Gap analysis of real vs ideal time spent Greater sense... Learn about: Working Pattern, E Life Wheel, Personal Mission Statement...
...Better idea of what matters most to the individual Practical ways to manage energy more effectively Gap analysis of real vs ideal time spent Greater sense... Learn about: Working Pattern, E Life Wheel, Personal Mission Statement...
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They provided training as per our needs and it was a really amazing session in all thanks for the same.
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt 13.00 - 14.00 Lunch 14.00 - 15.00 Learning to Listen (Concentration on the true objective... Learn about: Communication Training, Communication Skills, Influencing Skills...
...12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt 13.00 - 14.00 Lunch 14.00 - 15.00 Learning to Listen (Concentration on the true objective... Learn about: Communication Training, Communication Skills, Influencing Skills...
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One to one training session was the best part of the course. It was the nice time in all.
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- July
...Do you often feel overwhelmed by the pace of change and the demand to deliver results in today's modern world? If so, this one day course will help... Learn about: Personal Resilience, Building Personal Resilience...
...Do you often feel overwhelmed by the pace of change and the demand to deliver results in today's modern world? If so, this one day course will help... Learn about: Personal Resilience, Building Personal Resilience...
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The course was flexible, professional and Marc was great at organising things. Candy, offered qualitative training sessions and she delivered in the utmost interactive manner.The course met all the needs and requirement.
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- Short course
- Stirling
...Somewhere along the line they have become conditioned to do what others ask, for any number of reasons. Are you one of these people? Do you find it hard to refuse anyone?...
- Vocational qualification
- Springburn
...ILM - Level 3 Award in Leadership and Management NEXT START DATE - Evening Tuesday 16 March...
- Course
- Paisley
- 9 Weeks
...Stress Management, Assertiveness, and Negotiating Skills. Study Method: Internet-based self-study. Assessment: Online assessment to be completed at...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: First Impressions, Best Practice, Handling Complaints...
- Short course
- Stirling
...Assists participants in establishing a more balanced lifestyle and introduces essential techniques for managing stress on the job and at...
- Short course
- Dunfermline
- 1 Day
...This one-day personal and professional development course will help delegates to: Recognise assertive behaviour and how it differs from other types of behaviour...
- Vocational qualification
- Galashiels
- 1 Day
...good presentations are to understand the importance of these key areas. This course provides choosing the right style, careful planning, thorough preparation...
- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- April
...11:00 Who’s Being Difficult and Why? 11:00 - 11:15 Coffee 11:15 - 11:45 People Skills – KASH or CARD? 11:45 - 13:00 Social Styles and Behaviour 13:00... Learn about: Difficult Exercise, Customer Behavior, Difficult People...
- Short course
- Dumfriesandanother venue.
- Stranraer
...stressful situations Dealing with potentially violent or aggressive behaviour Effective communication and abuse of interpersonal skills After the incident-reporting...
- Course
- Dunfermline
- 2 Days
...Participants will then work on activities to develop a 'Vision' and explore techniques to influence others towards its achievement. Session 4 The final...
- Course
- Prestwick
- 3 Days
...Literacy and Numeracy or their equivalent � Centres may provide support to intending learners who do not have this level of literacy and numeracy...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques... Learn about: Customer Care, Customer satisfaction, Excellent Customer Care...
- Short course
- Dumfries
...You might be: a leader of a care team, a manager in residential care involved in joint planning with other professionals, a professional with a social...
- NVQ
- Bearsden
- 12 Months
...improve their service delivery SVQ MA Customer Service Level 3 What is the purpose of the award? The overall purpose is to challenge individuals to raise...
- Course
- Prestwickandanother venue.
- Willesden
- 3 Days
...that will enable them to benefit from the programme � which is likely to be Level 1 Key Skills Literacy and Numeracy or their equivalent � Centres may...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer Retention Strategy, Customer relationship, Customer Service Skills...
- Course
- Glasgow
- 3 Days
...This course includes: The accreditation package A copy of the ESCAPE manual...
- NVQ
- Bearsden
- 12 Months
...Most candidates complete this award in 6-12 months'...
- Course
- Midlothian/Edinburghshire
...with the emphasis on facilitation of small group discussion and engagement in exercises and can be adapted to engage with volunteers, family members and service users...
- Short course
- Edinburghand3 other venues
- Birmingham, London, Manchester
- Intermediate
- October
...team colleagues to create a high performing EI team Emotional Intelligence for Managers - Timetable 09:30 - 09:45 Emotional Intelligence as a route... Learn about: Intelligence Analysis, Emotional Intelligence, Team Training...