Customer Service Postgraduate Degrees

...Overview At a glance This qualification reflects the role of individuals employed as beauticians to provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. These individuals possess a range of well-developed technical and customer service skills where... Learn about: Customer Service Skills, Customer Service...

... evaluate luxury marketing campaigns. Luxury brands are unique in that they offer the consumer a high-quality product or service coupled with the emotional... Learn about: Quality Training, Research methods, Luxury Marketing...

... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Employment Law, Office IT, Ms Office...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Customer Service, Customer Acquisition, Customer Experience...

... will have previous retail experience in roles, such as: applying point-of-sale handling procedures interacting with customers operating retail technology performing stock control procedures applying safe work practices communicating in the workplace minimising theft. Examples of evidence of retail experience... Learn about: Customer Service, Sales Training...

...This 9 month intensive training program is designed to produce professionals in the field of Tour Guide service. The main teaching language is English. The study plan includes a 180 hours module to study a foreign language to choose between Spanish, French or Russian... Learn about: Russian Language, Communication Skills, Tour Guide...

.... The courses cover all protected rights covered by the Equality Act (2010) and other international legislative drivers and policies including the European Council Directives. With these qualifications individuals may pursue a wide range of roles in human resources, management and customer service as well as roles... Learn about: Human Resources, Cultural markers, Customer Service...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Innovation Challenge, Business in Design, Customer Service...

...MGT001Business Management and Leadership (3 credits) MGT002Change and Crisis Management (3 credits) MGT003Customer Service and Relationship... Learn about: Business Ethics, Customer Service, Business Administration...

... with the necessary knowledge and expertise to enter in the luxury service industry through a mix of academic pillars and professional practical experience. The main teaching language is English. The study plan includes a 240 hours module to study a foreign language to choose from Spanish for foreigners, French... Learn about: Tourism Industry, Customer Service, Russian Language...

...Master's Level Crisis Management for Hospitality Enterprises (Core) Customer Service Management (Core) Destination Marketing and Branding (Option... Learn about: Hospitality Management, Crisis Management, Customer Service...

... II. Tourism Management Economic Impact of Tourism Travel market structure Tourism Operations and Management Module III. Customer Service... Learn about: Russian Language, Tourism management, Hospitality Management...

... 6 Subjects- 1.Merchandise Management & Pricing, 2.Retail Store Operations, 3.Consumer Buying Behaviour, 4.Customer Service and Personal Selling... Learn about: Supply Chain Management, Communication Skills, Retail Management...

... would be able to identify service gaps more purposefully and implement a plan to effectively meet the needs of their customers... Learn about: Customer Service...

.... Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry. Students will also attend a 6 months industrial attachment to develop... Learn about: Customer Service, Full Time...