Customer Service Postgraduate Degrees

...Overview At a glance This qualification reflects the role of individuals employed as beauticians to provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. These individuals possess a range of well-developed technical and customer service skills where... Learn about: Customer Service Skills, Customer Service...

... evaluate luxury marketing campaigns. Luxury brands are unique in that they offer the consumer a high-quality product or service coupled with the emotional... Learn about: Luxury Marketing, Quality Training, Marketing Management...

... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Skills and Training, Customer Service, Ms Office...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Customer Service, Customer Acquisition, Customer Experience...

... will have previous retail experience in roles, such as: applying point-of-sale handling procedures interacting with customers operating retail technology performing stock control procedures applying safe work practices communicating in the workplace minimising theft. Examples of evidence of retail experience... Learn about: Sales Training, Customer Service...

...This 9 month intensive training program is designed to produce professionals in the field of Tour Guide service. The main teaching language is English. The study plan includes a 180 hours module to study a foreign language to choose between Spanish, French or Russian... Learn about: Russian Language, Tour Guide, Tourism and Hospitality...

.... The courses cover all protected rights covered by the Equality Act (2010) and other international legislative drivers and policies including the European Council Directives. With these qualifications individuals may pursue a wide range of roles in human resources, management and customer service as well as roles... Learn about: Cross Cultural Communication, Customer Service, Cultural markers...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Herramientas de CX, Service Design Thinking, Innovation Challenge...

...MGT001Business Management and Leadership (3 credits) MGT002Change and Crisis Management (3 credits) MGT003Customer Service and Relationship... Learn about: Event Management, Relationship Management, ECommerce Management...

... with the necessary knowledge and expertise to enter in the luxury service industry through a mix of academic pillars and professional practical experience. The main teaching language is English. The study plan includes a 240 hours module to study a foreign language to choose from Spanish for foreigners, French... Learn about: Russian Language, VIP personalised service, Spanish Language...

...Master's Level Crisis Management for Hospitality Enterprises (Core) Customer Service Management (Core) Destination Marketing and Branding (Option... Learn about: Customer Service, Crisis Management, Digital Marketing...

... II. Tourism Management Economic Impact of Tourism Travel market structure Tourism Operations and Management Module III. Customer Service... Learn about: Russian Language, Customer Service, Customer Care...

... 6 Subjects- 1.Merchandise Management & Pricing, 2.Retail Store Operations, 3.Consumer Buying Behaviour, 4.Customer Service and Personal Selling... Learn about: Communication Skills, Managerial Economics, Supply Chain Management...

... would be able to identify service gaps more purposefully and implement a plan to effectively meet the needs of their customers... Learn about: Customer Service...

.... Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry. Students will also attend a 6 months industrial attachment to develop... Learn about: Customer Service, Full Time...