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Distance and online learning Customer Service Postgraduate Degrees
- Master
- Online
- Different dates available
- 3 Years
...First Year- You Find 6 Subjects- 1.Tamil [Or] Any one of the other Languages (Tamil/ Telugu/ Kannada/ Malayalam/ urdu/ French/ Hindi/ English)... Learn about: Retail Management, Business Communication, Resource Management...
- Master
- Online
- Different dates available
- 1 Year
- Virtual classes
- Personal tutor
- Support service
...(2.5 credits) Total Credit for Testing - Self study with tests 10 credits... Learn about: Customer Service, Business Administration, Business Analysis...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... as many times as required. Duration and Time Limit The Customer Service Course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages. Certificate After passing the Customer Service Course you can immediately download your certificte... Learn about: Managing Risk, Managing Conflict, Customer Service...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customs and Excise, Customer satisfaction, Communication Training...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... in your own time and at your own pace, with the help and support of your own personally-assigned tutor! In the business world, the quality of the Customer Service and organisation provides can determine whether it succeeds or fails. The modern consumer is showing growing preference to brands that focus... Learn about: Customer Management, Customer Relationship Management, Customer Manager...
- Course
- Online
- Different dates available
... to customersWith this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
... delivered by expert instructors, you learn how to provide excellent customer service whether face-to-face or over the telephone, handle complaints, set effective goals and manage workplace stress. Complemented by online study materials, mock exams and multiple-choice automated assessments, the Customer... Learn about: Enduring stress, Service Assistant, Handling Complaints...
- Course
- Online
- Intermediate
- Different dates available
..., all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn’t willing to admit his mistakes... Learn about: Proper Phone Language, Handling Voicemail Messages, Handling Interoffice Calls...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Personal Development, Effective Management, Positive Thinking...
- Course
- Online
- Beginner
- Different dates available
... ‘WOW’. This is a well structured advanced diploma level course that can help any business get returning customers over and over again. Why Should You Choose Customer Service Advanced Diploma Level 3... Learn about: Customer Manager, Customer Needs, Customer Retention...
- Short course
- Online
- Advanced
- Different dates available
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Public Sector, Customer Service...
- Course
- Online
- Different dates available
... to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
- Course
- Online
- Beginner
- Different dates available
... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Customer Manager, Service Management, Customer Care...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... they need from sellers. In reality, there’s so much more to successful retail than this. Along with fulfilling every customer’s basic requirements, successful retail is about every step of the customer’s journey from start to finish. Effective Retail Customer Service ensures the customer enjoys a pleasant... Learn about: Customer Relationship Management, Retail Management, Customer Service...
- Course
- Online
- Different dates available
... with their demand.The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand.At the... Learn about: Office IT, Ms Office, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
... course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. Enrol now! Why People Love And Enrol In The Customer Service Manager – CPD Accredited Course From One Education Instantly accessible CPD-accredited certificate on successful... Learn about: Handling Complaints, Customer Expectations, Communication Skills...
- Course
- Online
- Different dates available
... this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service... Learn about: Transactional Analysis, Ms Office, MS Excel...
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