Professional Receptionist

Miss Reception

Course

In Swiss Cottage

£ 195 VAT exempt

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Description

  • Type

    Course

  • Location

    Swiss cottage

  • Duration

    2 Days

This course is designed to be an extensive and thorough way of learning what qualities are required to become a Receptionist. The course covers all the skills required to enhance your chances of finding employment as a professional Receptionist. The training will give you the skills, knowledge & confidence to deal effectively with visitors and colleagues face to face & over the phone. Suitable for: This course is suitable for anyone who is looking to change career or direction into the field of reception. This course is purely aimed at the public and is ideal for anyone who is un-happy in their current position. This course is suitable for students, anyone working in retail or hospitality, au pairs/nannies, anyone starting their career (college leaver), anyone who is un-employed or anyone who requires confidence building.

Facilities

Location

Start date

Swiss Cottage (London)
Best Western Hotel, NW3

Start date

On request

About this course

You will need to have a good command of the English language and be familiar with basic knowledge with using a computer . Good grammar and spelling is essential due. A proficient use of the internet and email is helpful as employers will expect these skills as a minimum.

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Reviews

Teachers and trainers (1)

Sun Moritz

Sun Moritz

Head of Training

Course programme

Professional Receptionist Training

Here is some information about our training.

COURSE CONTENT:
1. Deportment & Appearance
· Polish & Finesse
· Dress Code
· How to carry yourself
2. Speech & Elocution
· Voice Inflection & Listening Skills
· Articulation & Clarity
· Meeting & Greeting
3. Managing Behaviours
· Showing Assertiveness
· Manners
· Statements to Avoid
4. Handling Situations
· The Art of Negotiation
· Attention to Detail
· Disclosure
5. Customer Service & Conduct
· Managing your Voice System
· The Order of Priority
· Receiving Visitors & VIPs
6. Corporate Awareness
· Learn the Ethos & Values
· Using Business Language
· Company Policy, Procedures & Systems

CAREER GUIDANCE:
1. The Perfect CV
· Preparing Your CV for Agencies & Employers
· Structure & Presentation
· Making Your CV Relevant
2. How to Stand Out In a Job Interview
· Making the Right Impression
· Techniques & Role Play
· What to Say and How to Say It

Successful candidates will earn our diploma in receptionist aptitude. We will also provide you with an employment reference and assist you by reviewing your current CV.

UPCOMING COURSES:
Sat 11th July/Sat 18th July 2009

HOURS: 9.30am to 5.00pm
VENUE: Swiss Cottage, London NW3

COURSE FEE: £200.00 all inclusive

Places subject to limited availability
Bookings secured by full payment in advance
All fees are non-refundable. Bookings can be transferable to a subsequent available course. Payments are to be made directly into our bank account via online banking or over the counter at any branch of Lloyds TSB. Contact us before making any payments into our bank account.

See related categories

Professional Receptionist

£ 195 VAT exempt

The best Secretarial courses

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