PTP Training & Marketing Ltd courses

...10.45 - 11.45 The Process (The appraisal cycle, the timetable, the pre-appraisal meeting, attitudes, what can and cannot be achieved in an appraisal)... Learn about: Marketing Strategy, Marketing Processes, Marketing Tools...

...Timetable 09:30 - 10:00 Coffee & Introduction (Course and Personal Objectives, expectations, format, style, timings) 10:00 - 10:45 Appraising Performance... Learn about: Marketing Strategy, Performance Management, Marketing Tools...

...and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill... Learn about: Assertiveness Training, Confidence Training, Assertion Training...

...Establishing Profit and Cost 11:55 - 12:15 - Planning and Budgeting 12:15 - 12:45 - Making a Profit, Working Out True Cost. Effective Pricing 12:45... Learn about: Profit and Cost, Financial Reports, Business Ratios...

...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:15 Organisational Skills (works styles, routine planning and prioritising time management)... Learn about: Data Protection, Organisational Skills, Routine planning...

...15:00 Importance of the Telephone 15:00 - 16:00 Importance of Written Communications 16:00 - 16:30 Customer Sanctions 16:30 Summary & Action Plans Agreed... Learn about: Customer Sanctions, Credit Rating, Communications Planning...

...loss account what it tells you what it doesn’t tell you applying ratios and measures of performance benchmarking against your competitors 11.15 –11.30... Learn about: Financial Training, Profit and Loss Account, Fundamentals of costing...

...11:15 Coffee break 11:15 - 12:30 Understanding the Financial Reports (Assets, liabilities, income and expenditure; The Profit & Loss account... Learn about: Financial implications, Non-Finance Manager, Financial Training...

...importance of cash flow) 14:30 - 16:30 Evaluation Techniques (Liquidity, efficiency, risk, profitability, ratio analysis, limitations of ratios)... Learn about: Profit and Loss and Balance Sheet, Cash Flow, Balance Sheet...

...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Communication Skills (The clues that point to the integrity of the seller. What skills... Learn about: Negotiation Skills, Communication Skills, Strategic partners...

...16:30 Grooming to Increase Profitability and Marketability. 16:30 Summary & Action Plans Agreed... Learn about: Reducing Risk, Profitable Business, Increasing Returns...

...(A look at the jargon that surrounds finance and what it means in real terms) 10:30 - 11:15 The 6 Main Aims of Budgeting (Why is it important for a business to... Learn about: Business to plan, Business Strategy...

...14:45 Using the financial measurements – practical applications 14:45 -15:00 Coffee break 15:00 - 15:30 Understanding cash flow and its relationship to profit 15:30... Learn about: Profit and Loss, Financial measurements, Balance Sheet...

...14:00 Lunch Break. 14:00 - 14:30 Review of Organisation Measurements (Making the most of your resources and measuring your success criteria... Learn about: Financial Reports, Financial Training, Cash Flow Statement...

...what tools and techniques are used; importance of good communications; the challenges) 11:00 – 11:15 Coffee 11:15 - 12:30 Planning and Preparation of Projects... Learn about: Project Management Techniques, IT Project Management, Planning and Preparation of Projects...

...Delegates are invited to bring with them a current or intended project. Throughout the morning this will form the basis of the learning so that they... Learn about: IT Project Management, Project Management, Project scheduling...

...writing SMART objectives and produce and action plan Successfully Setting and Achieving Business Objectives - Timetable 09:30 - 10:00 Coffee... Learn about: Team Training, SMART Objective Setting...

...This Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct financial information... Learn about: Fundamentals of costing, Balance Sheet, Cash Flow...

...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 Establish the Business Priorities - What\'s in a Budget? (What are the key activities... Learn about: Business Risk, Business priorities, Business Studies...

...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Call Centre, First Impressions, Best Practice...