PTP Training & Marketing Ltd courses

...(Straight forward start up sequence to ensure a strong start to the project) 13:00 - 14:00 Lunch Break 14:00 - 14:30 Team exercise (Fun activity exploring... Learn about: Project Life Cycle, Team Training, Project Management...

...Difficult Messages 16:30 Summary & Action Plans Agreed Day 2 09:30 Coffee and Review of day 1 09:45 Communicating with Confidence 11:45 Training and Coaching... Learn about: Management Style, Team Development, Confidence Training...

...16:30 Discussion & Questions: Next steps Assignment Preparation - Prepare and deliver a story DAY 2 - DEVELOPING THE ART OF STORYTELLING 09:30...

...needs of the audience so that the presenter can relate to it." "A structured approach to planning presentations that focus on how the offered product... Learn about: Persuasive Presentations -...

...an effective marketing strategy How to implement a sales quality process " " Sales Management (2 day course) - Timetable DAY 1 09:30 - 09:45 Coffee & Course... Learn about: Team Training, Sales Strategy, Product Development Management...

...action not words (Delegate led session) 13:00 - 14:00 Lunch Break 14:00 - 14:45 Team exercise. 14:45 - 15:15 Gaining commitment from others... Learn about: Receiving Feedback, Communication style, Team Training...

...Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery style...

...now we have to ask for the business! This is crucial and yet is the part that most salespeople fall down on. They are worried that by asking... Learn about: Sales Techniques, Sales Training, Buying Advisor...

...Develop a realistic strategy and plan for achieving it. Determine an effective account penetration strategy. Determine how to make more effective contributions... Learn about: Account Management Process, Communication Skills, Systematic Approach...

...A better understanding of their competition Identify key selling points Anticipate difficult questions and how to answer them Practise final meetings Winning...

...Winning More Business in the Final Meeting (2 day course) - Benefits A better understanding of their competition Identify key selling points Anticipate... Learn about: Sales Training...

...(Energetic role play) 14:15 - 15:00 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections)... Learn about: Marketing Strategy, Sales Techniques, Closing Skills...

...internally and externally to positively promote the brand and cash flow. 16:00 - 16:30 Putting it all together.Summary & Action Plans Agreed... Learn about: Credit Protection, Accounting and Finance, Financial Management...

...Understand the key elements of outstanding customer service Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Service, Customer Retention Strategy, Customer Relationship Management...

...The WOW factor. 12.45-13.45: Lunch 13.45-14.45: Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Let’s do it their way... Learn about: Customer Service Skills, Tourism Marketing, Customer Relationship Management...

...of the day with a 15 minute break. 15:45 - 16:15 Review and action planning. The participants will leave the event with a plan to deliver a facilitated event back at... Learn about: Time management, Customer Service Skills, Sales Training...

...and ineffective listening including:Clarifying questions Probing questions Summarising Labelling behaviour) 15:15 - 15:30 Coffee break 15:30... Learn about: Listening Skills, Team Bonding, Team management...

...Practice 16.30 – 16.45 Summary & Action Plans Agreed... Learn about: Time management, Communication Skills, Sales Training...

...presentations including visual aids A further insight into audiences; how to motivate them and how to meet their needs A greater confidence in presenting... Learn about: Communications Planning, Speaking Skills, Time management...

...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Service, Customer Retention Strategy, Customer Care...