PTP Training & Marketing Ltd courses

...13:00 - 14:00 Lunch Break 14:00 - 14:30 Team exercise (Fun activity to explore the dynamics in a project team) 14:30 - 15:15 Keeping projects on track... Learn about: Project Management, IT risk, Project Manager...

...Your Team 14:45 Managing and Planning your Time Effectively 15:30 Delegating Tasks Successfully 16:30 Summary & Action Plans Agreed... Learn about: Confidence Training, Management Style, Action Plans...

...to put the theory into practise and receive feedback 15:00 - 15:15 Tea 15:15 - 16:00 Practise 2 Translating the feedback into action. 16:00...

...design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presentations throughout the 2... Learn about: Persuasive Presentations -...

...Advantage in Sales Management 15:45 - 16:30 Developing an Optimal Sales Management Information Database. (Exploiting technology opportunities)... Learn about: Risk Management, Sales Strategy, Product Development Management...

...(Overcoming implementation problems) 16:30 Summary & Action Plans Agreed... Learn about: Receiving Feedback, Practical MBA, Communication Skills...

...training programme that is going to be effective. "Understand how successful training meets its objectives Understand how learners gain from the training...

...they may ruin the relationship. We need to overcome that fear and identify the right time to do just that! 15:45 - 16:30 How to be a ‘Customer Champion’... Learn about: Sales Training, Sales Marketing, Buying Advisor...

...and increase our negotiation stance. 11:00 - 12:00:The Major Account Management Process: A repeatable, visible and systematic approach. 12:00... Learn about: Communication Skills, Major accounts, Management Process...

...More Business in the Final Meeting (2 day course)- Virtual Training - Timetable DAY 1 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Competitive Analysis...

...competition may be stronger. This interactive course uses role-plays and green-light thinking techniques to look for improvements within the delegates' areas of business... Learn about: Sales Training...

...time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement... Learn about: Marketing Processes, Time management, Sales Training...

...Advanced Credit Control - Customer Focused - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Utilising positive communication skills... Learn about: Economic Theory, Accounting and Finance, Credit Counselling...

...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer satisfaction, Customer Care, Customer Service...

...customer service and how to deliver them in the leisure industry. 10.30-11.15: Product knowledge. The backbone of amazing customer service. 11.15-11... Learn about: Tourism management, Tourism Marketing, Customer Relationship Management...

...Grey sky 30-second brainstorming Force field analysis Decision matrices 12:00-12:45 Lunch 12:45-15:45 Participants take it in turns to run a series... Learn about: Customer Service, Time management, Marketing Strategy...

...adjust physiology to adopt the most effective listening posture Use of a questioning framework to elicit from just about anyone what they want and... Learn about: Communication Skills, Relationship Counselling, Counselling Psychology...

...and looking at potential alternatives 12.30 – 13.00 An opportunity to practice 13.00 – 14.00 Lunch Break 14.00 – 14.30 How to avoid deadlocks in your negotiations... Learn about: Time management, Sales Training, Negotiation Skills...

...10:45 - 11:15 Short Presentations (Delegates make short presentations - 3 minutes - prepared on the day. Fundamentals assessed; structure;... Learn about: Communications Planning, Presentation Skills, Communication Skills...

...ways of improving this vitally important part of the sales process.) 15:00 - 16:30 What Type of Closer Are You? (Here participants decide which closes... Learn about: Customer relationship, Customer Service, Customer Retention Strategy...