PTP Training & Marketing Ltd courses

..." Practical Project Management (2 day course) - Timetable Day 1 09:30 - 10:00 Coffee, introductions and personal objectives 10:00 - 10:30 What is a project... Learn about: IT Project Management, IT risk, Self assessment...

...Difficult Messages 16:30 Summary & Action Plans Agreed Day 2 09:30 Coffee and Review of day 1 09:45 Communicating with Confidence 11:45 Training and Coaching... Learn about: Team Development, Management Style, Confidence Training...

...Widen the scope of knowledge of the structure and art of storytelling" " Storytelling Skills (2 day course) - Timetable DAY 1 UNDERSTANDING THE ART...

...plan for return to work.) 16:30 - 16:45 Summary and Action Plans Agreed... Learn about: Persuasive Presentations -...

...course covers how to develop your sales strategy process, identifying and building your sales team, concepts of value in sales management, and drivers of competitive advantage... Learn about: Quality Training, Sales Training, Product Development...

...The opportunity to check their current work / life balance. A range of techniques that will improve understanding of both people and problems... Learn about: Receiving Feedback, Team Training, Communication Skills...

...training programme that is going to be effective. "Understand how successful training meets its objectives Understand how learners gain from the training...

...identify our marketplace and then promote our products and services? Too often we do not focus on profiling our market and identifying exactly who our potential customer... Learn about: Buying Advisor, Sales Marketing, Sales Training...

...Business Development within the Account. The Nature of Power. Organisation structures and spheres of influence. 16:30 - 16:45 Summary & Action Plans Agreed Day... Learn about: Major accounts, Management Process, Systematic Approach...

...15:00 - 16:00 Scenario Settings (Here delegates will describe to the rest of the group the next one of these meetings they have got coming...

...Winning More Business in the Final Meeting (2 day course) - Benefits A better understanding of their competition Identify key selling points Anticipate... Learn about: Sales Training...

...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Role Play 1 (Delegates have to sell a product to the rest of the group) 10:45... Learn about: Organizational Skills, Sales Techniques, Sales Training...

...15:00 Understanding the cost in time, money and manpower to identify the target market and convert to sales. 15:00 - 16:00 Importance of developing the right relationships... Learn about: Credit Rating, Credit Management, Credit Control...

...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Manager, Public Sector, Customer Relationship Management...

...How to ensure customer feedback. Understand effective complaint handling formulas that resolve every time. Advanced Customer Service for the Tourism... Learn about: Customer Retention Strategy, Customer relationship, Customer satisfaction...

...lead role or support the chairperson. All the participants will be invited to offer receive feedback on each others performance ensuring that the day is... Learn about: Sales Techniques, Customer Care, Problem Solving...

...than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener... Learn about: Team Leadership, Communication Skills, Counselling Psychology...

...the negotiation skills in others in their Teams or workgroups. Advanced Negotiation Skills - Timetable 09.30 – 10.00 Coffee & Course Objectives 10.00 –... Learn about: Negotiation Skills, Communication Skills, Listening Skills...

...(Delegates focus on understanding clients needs and appropriate presentation styles ) 12:30 - 13:30 Lunch break 13:30 - 14:00 Motivating your Audience... Learn about: Presentation Skills, Speaking Skills, Communication Training...

...effective techniques for telephone prospecting Develop and refine an individual style Always get through to the right person! Return to the workplace... Learn about: Telephone answering, Customer Service, Sales Training...