PTP Training & Marketing Ltd courses

...Delegates are encouraged to think about their actual projects during the course and they have to opportunity to apply useful tools to a project of their choice... Learn about: Project Management, IT risk, Team Training...

...Difficult Messages 16:30 Summary & Action Plans Agreed Day 2 09:30 Coffee and Review of day 1 09:45 Communicating with Confidence 11:45 Training and Coaching... Learn about: Team Training, Action Plans, Confidence Training...

...gained from the assignment Increase the knowledge and skills of delegates by reference to more advanced activities Practice the delivery of a presentation...

...presentations The techniques to ensure the structure and flow of the presentation is maintained throughout the duration of the meeting The acquisition... Learn about: Persuasive Presentations -...

...16:30 - 16:45 Day And Course Review/Close DAY 2 09:00 - 09:15 Day 1 Recap/ Introduction to Day 2 09:15 - 10:45 Identifying and Building Your Client Target Market 11:00... Learn about: Quality Training, Quality Process, Product Development Management...

...12:00 Techniques to deepen understanding 12:00 - 13:00 Practice using delegate examples 13:00 - 14:00 Lunch Break 14:00 - 14:30 Team exercise 14:30... Learn about: Communication Skills, Team Training, Practical MBA...

...Prepare and deliver a programme with peer assessment DAY 2 - DEVELOPING TRAINING EXPERTISE 09:30 - 10:15 Introduction - Review Course Objectives...

..."Understanding of the basic sales process Gain confidence in the sales role - How to build rapport Knowledge of listening and questioning skills How... Learn about: Sales Marketing, Sales Training, Sales Management...

...to the Major Accounts business. Identify more ‘added value contributions’ to be made to clients business. Improve further on the companies’ competitive position... Learn about: Major accounts, Management Process, Negotiation stance...

...Interaction will be encouraged). 11:00 - 12:00 Review of Meetings 12.00 -13:00 Interactive Workshop to Look for Improvements 13:00 - 14:00 Lunch 14:00...

...The course starts with competitive analysis and identification of key selling points. The course also identifies difficult questions and areas where... Learn about: Sales Training...

...How and when to use over 20 types of closes Greater ability to handle objections Gain greater confidence to close in difficult situations Advanced Closing Skills... Learn about: Marketing Communications, Strategic Planning, Sales Training...

...of putting a client on 'Stop' without the knowledge of the Sales person or Buyer Increased enjoyment in the role Positive impact on cash flow and margin... Learn about: Credit Tax, Accounting and Finance, Credit Management...

...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer Relationship Management, Customer satisfaction, Customer Service Skills...

...and how that can be applied to the leisure industry Recognise and develop selling skills to promote our services Feedback forms. What works?... Learn about: Customer relationship, Tourism Marketing, Customer Service...

...may include some/all of the following: Understanding of what a facilitator does and crucially what they do not do Develop and design an event that... Learn about: Customer Service, Sales Techniques, Customer satisfaction...

...10:00 Coffee & Course Objectives 10:00 - 11:15 How Good Are You at Listening? (The ten main reasons why people generally are poor at listening How... Learn about: Team Leadership, Listening Skills, Relationship Building...

...Clarification of the different sources of power in the context of one-to-one or group negotiations including understanding the need for flexibility... Learn about: Communication Skills, Sales Training, Negotiation Skills...

...The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves... Learn about: Time management, Presentation Skills, Speaking Skills...

...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Communication Skills, Customer Retention Strategy, Customer Care...