PTP Training & Marketing Ltd courses

...projects and practice using a Case Study. Gantt charts are also considered) 11:30 - 11:45 Coffee break 11:45 - 12:00 Estimating time and costs... Learn about: Project Manager, IT risk, Team Training...

...one to one training and coaching techniques. Techniques for managing time effectively and how to delegate tasks with confidence." " Essential Management Skills... Learn about: Action Plans, Confidence Training, Management Style...

...to put the theory into practise and receive feedback 15:00 - 15:15 Tea 15:15 - 16:00 Practise 2 Translating the feedback into action. 16:00...

...confidence in delivering to both known and unknown audiences Practice in applying the known behavioural skills of top performers when delivering persuasive... Learn about: Persuasive Presentations -...

...What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, this two-day interactive... Learn about: Risk Management, Sales Training, Quality Training...

...Each delegate will receive feedback on the way they manage, which is done in a supportive, confidential and safe environment. Each delegate will prepare... Learn about: Communication Skills, Team Training, Communication style...

...This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond...

...Rapport and Trust Once we have identified the needs of the potential client, how do we ensure a long term relationship with them? What will keep them loyal?... Learn about: Sales Management, Sales Techniques, Buying Advisor...

...and Closing strategies Managing Major Accounts (2 day course) - Timetable Day One: 09:30 - 10:00 Coffee & Course Objectives 10:00 – 11:00: Communication... Learn about: Systematic Approach, Management Process, Negotiation stance...

...(Delegates to use pre-prepared presentations about the competitors e.g. each is assigned a competitor to investigate prior to the course.) 11:00...

...16:30 Preparation Work Set Overnight (All delegates will need to prepare 2 pieces of work. The first is for their meeting to the above scenario and secondly... Learn about: Sales Training...

...time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement... Learn about: Marketing Tools, Sales Techniques, Marketing Strategy...

...to on-going business success Developing the appropriate relationships to control credit rather than chase debt A greater awareness of the cost to brand... Learn about: Accounting and Finance, Credit Tax, Economic Theory...

...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer Service Skills...

...How to ensure customer feedback. Understand effective complaint handling formulas that resolve every time. Advanced Customer Service for the Tourism... Learn about: Customer Retention Strategy, Customer Manager, Customer Care...

...In an increasingly bust world where time is a premium grabbing peoples attention and air time is not always easy so any event has to be facilitated in a slick... Learn about: Customer Relationship Management, Customer Service Skills, Problem Solving...

...Identification of any self imposed barriers to active listening How to instantly develop rapport with anyone to lay the foundation for listening How... Learn about: Listening Skills, Team Leadership, Advanced Listening Skills...

...14.30 – 15.15 Using the sources of advanced negotiation power effectively 15.15 – 15.45 Closing and securing the agreement 15.45 – 16.30 Putting it into... Learn about: Listening Skills, Sales Techniques, Communication Skills...

...An unbiased assessment of their current skills An ability to emphasise and elaborate key messages A variety of suggestions on how they might improve their... Learn about: Communication Skills, Presentation Skills, Communications Planning...

...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Service Skills, Customer satisfaction, Customer Manager...