PTP Training & Marketing Ltd courses

...(Ideas on how to improve the accuracy of estimates) 12:00 - 13:00 Managing project risks (Delegates apply risk analysis methods to their own project)... Learn about: Project Management, Risk Analysis, Project Manager...

...The ability to communicate with more confidence and build positive working relationships with team members. The confidence to develop team members through... Learn about: Team Training, Confidence Training, Management Style...

...stance and attitude we can better control both ourselves and our audience response 13:00 - 14:00 Lunch 14:00 - 15:00 Practise 1 An opportunity to start...

...a peak emotional state during a presentation including: visualisation, setting \'state anchors,\' physiology, \'centring\' and the power of the pause... Learn about: Persuasive Presentations -...

...Objectives 09:45 - 10:45 What is Sales Management? How Does it Fit Into the Organisational Framework? 11:00 - 12:00 Developing Your Sales Strategy Process 12:00... Learn about: Risk Management, Team Training, Product Development...

...12:00 Techniques to deepen understanding 12:00 - 13:00 Practice using delegate examples 13:00 - 14:00 Lunch Break 14:00 - 14:30 Team exercise 14:30... Learn about: Team Training, Practical MBA, Communication style...

...Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery style...

...now we have to ask for the business! This is crucial and yet is the part that most salespeople fall down on. They are worried that by asking... Learn about: Sales Techniques, Sales Marketing, Buying Advisor...

...15:00 - 16:00 An opportunity to practise sharing your ideas with your client and negotiating to a satisfactory close. 16:00 - 16:30 Action Plans Agreed... Learn about: Negotiation stance, Management Process, Major accounts...

...and areas where the competition may be stronger.) Day 2 09:30 - 11:00 Final Meeting role plays (Each delegate will take it in turns to be a presenter and a customer...

...11:00 Final Meeting role plays (Each delegate will take it in turns to be a presenter and a customer. Interaction will be encouraged). 11:00... Learn about: Sales Training...

...16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Strategic Planning, Marketing Tools, Marketing Processes...

...Advanced Credit Control - Customer Focused - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Utilising positive communication skills... Learn about: Credit Management, Credit Rating, Credit Control...

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service Skills, Customer Care, Customer Service...

...Leisure and Hospitality Industry - Timetable 9.30-10.00: Coffee and Intro. What makes customer service amazing? 10.00-10.30: The essentials of advanced... Learn about: Tourism Hospitality, Customer Care, Customer Relationship Management...

...After each event the facilitator will receive feedback from the other participants and the tutor on their performance.This continues for the remainder... Learn about: Customer Service, Sales Techniques, Customer Care...

...16:30 Advanced Listening Techniques (Words and phrases to avoid at all costs. Techniques, words & phrases for disarming the potential for conflict... Learn about: Relationship Building, Listening Skills, Advanced Listening Skills...

...11.00 – 11.15 Coffee 11.15 – 12.00 Advanced Planning and Preparation (Understanding the 7 Ps) 12.00 – 12.30 Assessing your preferred negotiation style... Learn about: Time management, Sales Training, Negotiation Skills...

...The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves... Learn about: Communication Training, Marketing Strategy, Marketing Communications...

...effective techniques for telephone prospecting Develop and refine an individual style Always get through to the right person! Return to the workplace... Learn about: Sales Training, Customer Relationship Management, Customer Care...