PTP Training & Marketing Ltd courses

...(Straight forward start up sequence to ensure a strong start to the project) 13:00 - 14:00 Lunch Break 14:00 - 14:30 Team exercise (Fun activity exploring... Learn about: Project Manager, IT Project Management, Self assessment...

...(2 Days) - Timetable Day 1 09:30 Coffee, Introductions and Course Objectives 10:15 Your Role as a Manager 11:15 Motivating Your Team Members 13:15 Using... Learn about: Team Training, Team Development, Confidence Training...

...This two-day Storytelling course has been designed to move away from spreadsheets and statistics in order to highlight the quality of our brand...

...11:15 - 11:30 Coffee break 11:30 - 12:45 Maintaining Peak Emotional State (Introduction and practice of 5 proven techniques for developing and maintaining... Learn about: Persuasive Presentations -...

...Objectives 09:45 - 10:45 What is Sales Management? How Does it Fit Into the Organisational Framework? 11:00 - 12:00 Developing Your Sales Strategy Process 12:00... Learn about: Quality Training, IT risk, Risk Management...

...A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager... Learn about: Receiving Feedback, Communication style, Team Training...

...11:15 Understanding Learning (How do people learn? Why do they learn? What attracts learners? Benefits and barriers to learning.) 11.30 - 13.00 Key Skills...

...in Removes the dread of cold calling and establishes the format that is required to turn a reluctant buyer into an advocate" " Introduction to Sales... Learn about: Sales Management, Sales Marketing, Sales Training...

...15:00 - 16:00 An opportunity to practise sharing your ideas with your client and negotiating to a satisfactory close. 16:00 - 16:30 Action Plans Agreed... Learn about: Systematic Approach, Negotiation stance, Account Management Process...

...and areas where the competition may be stronger.) Day 2 09:30 - 11:00 Final Meeting role plays (Each delegate will take it in turns to be a presenter and a customer...

...16:30 Preparation Work Set Overnight (All delegates will need to prepare 2 pieces of work. The first is for their meeting to the above scenario and secondly... Learn about: Sales Training...

...(Energetic role play) 14:15 - 15:00 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections)... Learn about: Sales Techniques, Strategic Planning, Closing Skills...

...15:00 Understanding the cost in time, money and manpower to identify the target market and convert to sales. 15:00 - 16:00 Importance of developing the right relationships... Learn about: Accounting and Finance, Credit Rating, Credit Tax...

...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Care, Customer Retention Strategy, Public Sector...

...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Retention Strategy, Customer Relationship Management, Customer Manager...

...In an increasingly bust world where time is a premium grabbing peoples attention and air time is not always easy so any event has to be facilitated in a slick... Learn about: Customer Care, Customer satisfaction, Customer Service Skills...

...is turning into a conflict and adopt a strategy to remove any unhelpful emotions out of the situation Advanced Listening Skills - Timetable 09:30... Learn about: Advanced Listening Skills, Relationship Counselling, Listening Skills...

...Clarification of the different sources of power in the context of one-to-one or group negotiations including understanding the need for flexibility... Learn about: Time management, Communication Skills, Sales Techniques...

...persuasive presenting and analyse successful speech-makers. There is a strong focus on developing the presenter in terms of both the quality of the presentation... Learn about: Communication Skills, Presentation Skills, Communication Training...

...an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Relationship Management, Customer Service Skills, Sales Techniques...