PTP Training & Marketing Ltd courses

...This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight... Learn about: Communication Training, Communication design, Communication Skills...

...able to identify opportunities for coaching in the work environment Coaching Skills - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00... Learn about: Coaching Skills, Key Coaching Skills, Exercises designed...

...of techniques to increase understanding and includes practice in small groups) 14:15 Giving feedback and handling sensitive situations... Learn about: Real issues, Avoid talking, Cost effective...

...(Delegates learn ways in which to handle difficult situations and role-play live examples. Looking at behaviour patterns that can throw us of balance)... Learn about: Confidence Training...

...(Participants complete short questionnaire to learn their own behavioural style) 11.45 - 12.30 The Rapport Model (Introducing the four different styles... Learn about: Communication face, Communication Training, Excellent Working Relationships...

...preventing and solving problems) 16:30 Summary & Action Plans Agreed... Learn about: Manager skills, Team Leader, Team management...

...match these with targets and the appropriate resource levels. How to establish a measurement system How to set targets How to monitor progress and ensure success... Learn about: Business Finance, Business English, Business skills...

...of personal control over how time is spent Action planning to realise a “wish list” Getting The Balance Right - Half Day (am) - Timetable 09:30 – 10:00... Learn about: E Life Wheel, Personal Mission Statement, Mission Statement...

...Better understanding of personality types and the best ways of communicating with others according to their preferences Techniques for tackling difficult... Learn about: Communication Preferences, Communications Planning, Typical Pitfalls...

...An understanding of the importance of communication skills and attitude An understanding of behaviours and the impact on outcome Concentration on the... Learn about: Influencing Skills, Style employed, Communication Training...

...and learned skills - this course will help you develop your resilience enabling you to deal with setbacks, change and opportunities in a much more effective... Learn about: Personal Resilience, Building Personal Resilience...

...enroll and enthuse people to adopt a change in working practices. The course is delivered in true action learning fashion where the participants spend... Learn about: Facilitators Toolkit, Quality Controller, Facilitation Skills...

...Office Management - Timetable 09:30 - 10:00 Coffee and Intro. Why should we make the change? 10:00 - 10:30 Understand your energy use. Making the difference... Learn about: Green Office, Office management, Ms Office...

...any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of... Learn about: Employment Law, HR skills...

...with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy... Learn about: Management skills, Supervisory skills, Decision Making...

...15:45 - 16:15 State Control (How to access NLP inner resources such as confidence just by pressing a thumb and finger together) 16:30 - 16:45 Summary... Learn about: Communication Skills, Communication Training, Presuppositions of NLP...

...to their place of work through practical activities Introduction to Quality Management - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45... Learn about: Quality Audit, Quality Systems, Quality Training...

...to lead a team to obtain results and achieve organisational objectives An insight into the power of successful motivation to the benefit of all parties... Learn about: Good leader, Management skills, Leadership Styles...

...This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves... Learn about: Management by Coaching, Management Tools, Management Skill...

...use feedback to produce accurate evaluation and continuous improvement. A chance to review objectives and potential strategic changes How to motivate individuals... Learn about: Secondary stakeholders, Management Information Systems, Management skills...