PTP Training & Marketing Ltd courses

...It will highlight key communication skills and give delegates the opportunity to test their ability in listening, questioning and using non verbal communication... Learn about: Communication Skills, Effective Communication, Communication Training...

...(Reviewing the learners needs) 13:00 - 13:45 Lunch 13:45 - 15:00 Coaching in Practice (Role-play and practical) 15:00 - 15:15 Coffee 15:15... Learn about: Key Coaching Skills, Coaching Skills, Exercises designed...

...An understanding of the differences between coaching and mentoring A range of tools and techniques that you can apply Ways to improve individual performance... Learn about: Strategic tool, Cost effective, Avoid talking...

...is available throughout the UK. Greater awareness of their skills and talents Confidence in handling difficult situations Ability to self-manage and improve... Learn about: Confidence Training...

...13.00 - 14.00 Lunch break 14.00 - 14.45 How to use the Rapport Model to identify someones style (Participants get to use their new-found knowledge by interviewing... Learn about: Excellent Working Relationships, Communication Journalism, Communications Planning...

...skills and build on these to produce better results An understanding of the importance of planning An ability to use teams to full advantage Improve communication... Learn about: Proactive process, Supervisory Process, Team Leadership...

...Getting Results - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Establish the Business Priorities (What are the key activities?... Learn about: Business English, Business skills, Business Ratios...

...of personal control over how time is spent Action planning to realise a “wish list” Getting The Balance Right - Half Day (am) - Timetable 09:30 – 10:00... Learn about: Personal Mission Statement, Mission Statement, E Life Wheel...

...This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills... Learn about: Communication Training, Challenging Conversations, Typical Pitfalls...

...This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position... Learn about: Communications Planning, Communication Skills, Learning to listen...

...toolkit Part 1 15.15 – 15.30 Break 15.30 – 16.30 Building a personal resilience toolkit Part 2 16.30 – 17.00 Summary, action plan and evaluation... Learn about: Building Personal Resilience, Personal Resilience...

...enroll and enthuse people to adopt a change in working practices. The course is delivered in true action learning fashion where the participants spend... Learn about: Skills sets, Facilitation Skills, Quality Improvement...

...see what can be achieved through small changes Develop skills to inspire and promote a positive staff culture to support your role Introduction to Green... Learn about: Green Office Management, Ms Office, Green Office...

...to stay within employment law, recruit and select new employees, conduct structured and competent interviews, deal with difficult people, stress... Learn about: HR skills, Employment Law...

...with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy... Learn about: Management skills, Decision Making, Management Information Systems...

...10:00 Background of NLP (Where it started, who started it and why) 10:00 - 10:45 Presuppositions of NLP (The excellence beliefs upon which it is based and how to adopt them)... Learn about: Presuppositions of NLP, Communication Skills, Communication and Personality...

...10:45 Defining quality and quality standards (Identifying the components of quality; how to set standards; who is involved) 10:45 - 11:15 Communicating standards... Learn about: Quality Training, Management Information Systems, Quality Policy...

...a management role or have been in a management position for some time and wish to hone their skills to be more effective. The course helps managers focus... Learn about: Decision Making, Management skills, Management Information Systems...

...This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves... Learn about: Leadership skill, Management by Coaching, Management Tools...

...How to Survive and Thrive - Timetable 09:30 - 9:45 Coffee & Course Objectives 09:45 - 10:15 Thinking Creatively How to take a creative approach to thinking and problem solving... Learn about: Management Tools, Communication Skills, Secondary stakeholders...