PTP Training & Marketing Ltd courses

...to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques. The course revisits the purposes of appraisals... Learn about: Listening Skills...

...of assertive communication in challenging other peoples behaviour An understanding of how to manage emotions for better effect An overview of practical... Learn about: Managing Emotions, Communication design, Communication Journalism...

...On The Cycle Are You, Your Organisation Or Your Team On? How To Handle Each Stage, Personally, Collectively As A Team And As A Team Leader 12:00... Learn about: Team Training...

...own preference for coping with conflict Be able to distinguish between aggression, assertion and submission Know how to manage conflict with both internal... Learn about: Conflict Management, Sources of Conflict, Managing Conflict...

...to manage poor performance and behavioural problems effectively. Practice poor performance management skills and develop an Action Plan. Managing Difficult... Learn about: Managing Poor Performance, Staffing Situations, Questioning skills...

...11:00 Planning the Meeting (Establish a purpose, agenda, attendees, time and place, follow-up required) 11:00 - 12:00 Running a Meeting... Learn about: Effective meetings, Running a Meeting...

...confidence and create a productive environment where individuals merge into great teams. Identify core personal management and leadership styles... Learn about: Management Skill, Leadership skill, Leadership Styles...

...Opportunity to consider how to handle a real "difficult conversation" Key questions to ask when people are not committed. Opportunity to work on real issues and receive guidance... Learn about: Team Training, Management Tools, People Management...

...during and afterwards How to optimise time and cost during the meeting, regardless of size, no. of attendees and objective Make sure all the action points...

...and understanding the changing team dynamics) 16:30 Summary and Action Plans Agreed... Learn about: Managing Remote Teams, Team Training, Communication design...

...11.30 – 12.00 Stress Management techniques (How to deal with staff who have a stress related illness) 12:00 – 13:00 Best Practice – Skills, Information... Learn about: Management Techniques, A manager needs, Stress Management...

...10:00 Drivers behind the T & D strategy 10:15 Stakeholder analysis 10:30 Syndicate work 11:15 Training Needs Analysis, including Case Study 12:00 How people learn (Questionnaire)... Learn about: Evaluation of training, Training Function, D strategy...

...Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using... Learn about: Communication Training, Positive & negative vocals, Communication design...

...30 The 6 Thinking Hats:"Six Thinking Hats" is a powerful technique that helps you look at important decisions from a number of different perspectives... Learn about: Individual objectives, Creativity and innovation...

...interviews so you are equipped to sell yourself positively. Make a positive first impression at different types of interviews and answer questions confidently and effectively... Learn about: CV Writing, Writing a Winning CV, Career history...

...public sector who feels they would benefit from communicating more positively and improving their level of self confidence. Improved interpersonal communication... Learn about: Assertiveness Training, Public Sector, Assertiveness skills...

...and understanding your weaknesses) 11:00 – 12:30 Understanding your managers (Improving communication channels, what type of manager do you have... Learn about: Developing skills, Ensure Success...

...Learning names quickly - exercise Tips and techniques to improve memory - exercise 12:00 - 12:45 Using mind-maps - exercise Discovering your preferred sensory styles... Learn about: Anything Quicker, Improve memory, Sensory styles...

...Identify the characteristics associated with assertive, aggressive and submissive behaviour Know how to behave more assertively in a variety of situations... Learn about: Variety of situations, Plans Agreed, Practice session...

...impression at interviews Asking questions at interviews 13.00 Summary and Action Plans Agreed... Learn about: Writing a Winning CV, Developing and tailoring, CV Writing...