PTP Training & Marketing Ltd courses

...evidence for assessments) 12:30 - 13:30 Lunch Break 13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning... Learn about: Listening Skills...

...coping strategies to offer employees An overview of what organisations can do to minimise bullying in their organisation Managing Bullying at... Learn about: Firm management, Communication Journalism, Communications Planning...

...At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does... Learn about: Team Training...

...interactive and relevant to the every-day working situation. Understand why conflict is inevitable Realise that not all conflict is negative Learn their... Learn about: Sources of Conflict, Managing Conflict, Conflict Resolution...

...confidence to manage day-to-day poor performance and behavioural problems within their team. Identify the different types of poor performance and behavioural problems... Learn about: Questioning skills, Managing Poor Performance, Importance of Managing...

...meetings and emphasise the best practices that make meetings successful. How to plan and prepare meetings Techniques in how an effective meeting should... Learn about: Effective meetings, Running a Meeting...

...It will highlight how to achieve objectives, optimise team performance and seek continuous improvement from all. It will enable delegates to lead... Learn about: Management Skill, Team Training, Performance Teams...

...11:45 Understanding people (Techniques are covered which quickly increase our understanding of others) 13:15 Team exercise (Opportunity to receive personal feedback... Learn about: Management Information Systems, Management Tools, Team Training...

...the most suitable format to make it work for all those involved Identify the preparation for an effective meeting, what is required before, during...

...(Key methods of communication long distance, understanding what your team needs from you, breaking down the barriers, and building on the strengths)... Learn about: Remote Teams, Team Training, Communication design...

...the most out of their team, and be aware of the policies and procedures applicable to absenteeism. Understand the role and responsibilities of the... Learn about: Stress Management, A manager needs, Management Techniques...

...of how people learn An approach for evaluating the effectiveness of training Managing the Training Function - Timetable 09:30 Coffee & Course Objectives... Learn about: D strategy, Training Resources, Evaluation of training...

...Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators... Learn about: Communication areas, Communication face, Body Language...

...the limitations people impose upon themselves. 10.15 – 10.30 The fastest way to overcome any fear of change. 10:30 – 10:45 Break 10:45 – 11:30 Getting... Learn about: Creativity and innovation, Individual objectives...

...interviews so you are equipped to sell yourself positively. Make a positive first impression at different types of interviews and answer questions confidently and effectively... Learn about: Career history, Confidence building, Personal profile...

...Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence... Learn about: Assertiveness Training, Assertiveness skills, Communication Training...

...Understand their role and how to achieve it • Develop communication skills to better understand their managers • Time Management skills – learn how to... Learn about: Ensure Success, Developing skills...

...Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, you need to know how to absorb information faster... Learn about: Multiple Intelligences, Brain learns, Ability to Learn...

...Timetable 14.00 Introduction to Assertiveness 14.10 The 3 types of behaviour 14.30 Recognising the 3 types of behaviour 15.30 Behaving assertively... Learn about: Variety of situations, Practice session, Plans Agreed...

...in Brushing up your CV Writing and interview Skills - Half Day (am) - Timetable 09:30 Coffee & Course Objectives 09.50 Purpose of a CV 09.55 Writing... Learn about: Interview Skill, Writing a Winning CV, CV Writing...