PTP Training & Marketing Ltd courses

...the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the... Learn about: Listening Skills...

...This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying... Learn about: Communication Training, Communication design, Firm management...

...At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does... Learn about: Team Training...

...own preference for coping with conflict Be able to distinguish between aggression, assertion and submission Know how to manage conflict with both internal... Learn about: Sources of Conflict, Conflict Resolution, Conflict Management...

...Understand the importance of managing poor performance and behavioural problems within the team. Understand and develop confidence in the skills required... Learn about: Staffing Situations, Importance of Managing, Questioning skills...

...Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose... Learn about: Effective meetings, Running a Meeting...

...It will highlight how to achieve objectives, optimise team performance and seek continuous improvement from all. It will enable delegates to lead... Learn about: Management Tools, Team Training, Leadership skill...

...Opportunity to consider how to handle a real "difficult conversation" Key questions to ask when people are not committed. Opportunity to work on real issues and receive guidance... Learn about: Management Tools, Team Training, Management Information Systems...

...A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of the manager...

...vision, strategy and supportive culture) 15:30 – 16:30 Measuring Team Success (Keeping the momentum going, developing team roles, team action plans... Learn about: Remote Teams, Managing Remote Teams, Communication Skills...

...to be approached for maximum results. 16:30 Summary and Action Plans Agreed... Learn about: Stress Management, A manager needs, Management Techniques...

...10:00 Drivers behind the T & D strategy 10:15 Stakeholder analysis 10:30 Syndicate work 11:15 Training Needs Analysis, including Case Study 12:00 How people learn (Questionnaire)... Learn about: Training Function, D strategy, Training Resources...

...those non-verbal elements you need to boost your communication success. Ways to understand other peoples body language How to use body language positively... Learn about: Communication Training, Negative body language, Communication design...

...of a decision and spot issues and opportunities which you might otherwise not notice. 16:00 - 16:20 Preparing a personal action plan. Each participant... Learn about: Individual objectives, Creativity and innovation...

...Write a winning CV drawing on current best practice techniques Write covering letters that get you noticed Prepare thoroughly for face to face and telephone... Learn about: Writing a Winning CV, Career history, Training and qualifications...

...Aggressive, Assertive Getting your point across correctly and appropriately using assertive techniques including Basic, Broken Record, Negotiation... Learn about: Public Sector, Confidence Training, Assertiveness Training...

...15:30 – 16:00 Dealing with Difficult People (Developing skills to handle the difficult people in the office) 16:00 – 16:30 Creating a positive work environment... Learn about: Developing skills, Ensure Success...

...task confidently and successfully because the tools of learning are the same no matter what the subject or activity. When learning becomes more enjoyable... Learn about: Brain learns, Multiple Intelligences, Improve memory...

...a variety of situations 16.00 Behaving assertively - Practice session 16.30 Summary and action plans agreed... Learn about: Practice session, Variety of situations, Plans Agreed...

...Write a winning CV drawing on current best practice techniques Write covering letters that will get you noticed Prepare thoroughly for interviews so... Learn about: CV Writing, CV Writing and interview Skills, Writing a Winning CV...