Recruitment Interviewing

MODULE 1: Introduction and Course Overview
Topics covered:

• Learning Objectives

MODULE 2: Determining the Skills You Need
Topics covered:

• Technical Skills

MODULE 3: Finding Candidates
Topics covered:

• Types of Candidate
• Search
• Alternative Methods

MODULE 4: Advertising Guidelines
Topics covered:

• Five Key Points
• Other Tips
• Ten Tests for Advertising

MODULE 5: Screening CVs
Topics covered:

• The Screening Process
• Using the Screening Guide
• Developing a Guide

MODULE 6: Interviewing Barriers
Topics covered:

• Leniency or Stringency
• Halo/Horn Effect
• Error of Central Tendency
• Stereotyping

MODULE 7: Non Verbal Communication
Topics covered:

• Interpretation of Gestures
• The Best Vacation

MODULE 8: Types of Questions
Topics covered:

• Open Questions vs. Closed Questions
• Probing

MODULE 9: Traditional vs Behavioural Interviews
Topics covered:

• Traditional Interviews
• Purpose of Behavioural Interviewing

MODULE 10: Listening for Answers
Topics covered:

• Listening Problems
• Active Listening

MODULE 11: Difficult Applicants
Topics covered:

• Sample BDI Questions
• Difficult Applicants

MODULE 12: Interview Preparation and Format
Topics covered:

• Interview Preparation
• The Interview Format
• Before the Interview
• During the Interview
• Closing the Interview

MODULE 13: Your Personal Action Plan