Reed Learning courses

...skills and abilities are identified and practised to enable you to drastically improve your ability to grasp what is driving a particular situation...

...minimises defensiveness and hostility, every time Skills to control your own anxiety, anger and fear in a conflict situation to build trust and respect...

...punchy and compelling documents that say the right things about you. Course overview The parts of speech Understand nouns, pronouns, verbs and conjunctions...

...This course is also invaluable to PAs and marketers involved in organising events. Anyone who needs to become a first class event organiser...

...What is it about - An understanding of the necessities of good managerial communication techniques - A greater awareness of your own preferred style of communication...

...a modular e-learning programme will be delivered to your inbox.These interactive, bite-sized follow-ups (completed at a time to suit you) will cement...

...taking the best of a mediocre bunch just to fulfil a need? Is your staff turnover higher than your competitors? Are your operations at risk because...

...A greater understanding of what causes customers to be demanding or difficult. The personal skills to stop taking things personally or becoming emotional...

...i get out of it Dealing with difficult people is a challenge that can consume your time, energy and resources. To avoid this, you need a management strategy...

...The secrets to creating a great impression first time Knowledge of the subtleties of non-verbal communication Presentation skills to make your point...

...role who struggles to obtain positive outcomes and changes in behaviour from an appraisal process. Who is it for This is an essential course for anyone...

...Methods of testing ideas for practicality and relevance Apply the more fluid style of the right hemisphere of the brain Recognise and cope with obstacles...

...Audio/Visual Effects Adding a Movie Insert Movie from the Clip Organizer or File Movie Tools Deleting a Movie Adding a Sound Clip Insert Sound Clip... Learn about: PowerPoint 2007...

...Leadership skills. Exceeded targets through guidance, coaching and training. Each team member realising their maximum potential. A synergy in your...

...Problem solving techniques The mastery ladder...

...The tools you learn on this course can be applied to all life situations. Course overview How to realise my potential Introduction to personality types...

...performance by linking training and learning outcomes to objectives The ability to assess and select the delivery channels best suited to the required...

...that used to cause fear What will i get out of it NLP, neuro-linguistic programming, is a technology and an approach that comes from the study of human excellence...

...for development What will i get out of it Motivating staff is a key part of any manager's role. This practical workshop helps delegates to establish practical...

...discipline, grievance and redundancy Interview applicants and appraise your staff effectively Increase your knowledge of the format of job descriptions...