Reed Learning courses

...build empathic relationships with others What will i get out of it This course is about understanding how emotion affects work performance and relationships in the workplace...

...and collaboration Ability to indentify and deal with casual behaviours which trigger and escalate conflict The confidence to confront people in a way...

...If your writing is sloppy, inaccurate and amateurish it sends the wrong message. You will leave this course with the confidence to write accurate...

...or those who require hints and tips on how to do it better. This course is also invaluable to PAs and marketers involved in organising events. Who is...

...Suitable for: First line managers and middle managers who want to improve how they get their message across to their team members and other internal stakeholders...

...will cement the learning from the course and allow you to apply your learning in practice...

...canÂ't find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selection process can do more damage to your business than...

...engaging Â"the professional brainÂ" · Strategies for handling different types of difficult situations · An ability to Â'stand your groundÂ' when unable to say Â"yesÂ"...

...and plan strategies for dealing with individuals Be aware of communication barriers and learn how to handle emotion Achieve effective results through continual...

...using the 3 V's of communication Presenting your case - Structure your case to avoid irrelevance and make an impact by focusing on key organisational...

...The skills to avoid the most common pitfalls of poor appraisals Competence in turning potential conflict into positive behavioural change Development...

...Methods of testing ideas for practicality and relevance Apply the more fluid style of the right hemisphere of the brain Recognise and cope with obstacles...

...working with advanced graphic manipulation features, advanced slide show features, and exporting data out of PowerPoint. Course overview Saving Your Files... Learn about: PowerPoint 2007...

...aspire to be more effective in their role. This is a popular course for sales managers who lack formal management or leadership training but aspire...

...causing upset Handle difficult situations The emotional cycle of change Catalytic skills Interventions that stimulate the process Establish ground rules...

...model Positive attitude and assertive behaviour The importance of planning and setting priorities Visualisation techniques and goal setting Positive thought...

...performance by linking training and learning outcomes to objectives The ability to assess and select the delivery channels best suited to the required...

...it can provide in all aspects of your life. Past delegates include, first line managers, middle managers, and sales and marketing professionals...

...test evaluating key emotional and social behaviour preferences, along with a personalised report to highlight unrealised strengths and potential areas...

...trouble shooting exercises on real life situations...