Revolution Learning and Development Ltd courses

...Leaders Managing Change in Your Organisation This one day workshop looks at how change impacts on organisations. In todays world change in inevitable...

...tools and techniques your current and potential customers are using to communicate and find products? Do you want to know how to make the best of these...

...For some reason, people tend to dread appraisals. Why would this be when appraisals are a good thing? Is it because we get it so wrong that people become...

...of being assertive Course Objectives By the end of the session you will: Be able to recognise Aggressive, Passive and Assertive behaviour Understand where...

...Anyone who needs to improve their organisational skills or manage their time more effectively. The course will also be useful for those who need to be more assertive...

...We’ll also look at how to get to the point by getting your message across clearly in the fewest words possible without sounding harsh or sound...

...introduce you to some tried and tested methods of managing change effectively. Topics such as: · Understanding if change is necessary · How do people feel...

...Demonstrate the skills required of an effective coach. Describe advanced coaching techniques and demonstrate their use. Suitable for: The course is suitable for leaders...

...Influencing Skills Having the ability to Influence effectively is a must for the modern day manager or trainer. Whilst we are all looking for ways to...

...and done effectively can save business £1000's through effective contract negotiations, negotiating with suppliers or negotiating with peers or colleagues...

...and take back to your own business. The course look at: What is good customer service? What if you get it wrong? Who's got it right? Customer Service Models...

...In this course we look at how to structure a presentation and how to prepare yourself both physically (i.e. your notes etc) and mentally. We will...

...The session is very interactive with lots of discussion, role-play scenarios and an action planning session. Prior to the session you will receive detailed...

...Declined holidays, bullying and lack of motivation are just a few reasons. Many organisations deal with sickness after it happens using return to...

...By the end of this session attendees will have a full understanding of disciplinary and grievance processes and how they can be used to manage under-performance...