RSM Technology courses

...Prerequisites A general understanding of z/OS MVS features and functions. Duration 1 day Course Code 2029 Contents Being a performance person Tuning...

...routing labels; ANR route setup; ANR operation; network layer header used by ANR; Rapid Transport Protocol (RTP) features; Transport layer header used by...

...understanding of MVS concepts. Duration 1 day Course Code 5079 Contents I/O hardware in an IBM type mainframe complex Types of I/O devices (disk...

...Debugging and tuning CEMT, CEBR, IPCS TS Domain analysis; effects of Auxiliary I/O avoidance. NOTE: Attendees are encouraged to bring resource definitions...

...Prerequisites None. Duration 1 day Course Code MGB1 Contents How to recognise aggressive, assertive and non-ass Developing an assertive belief in yourself...

...Suitable for: IT support staff working in the z/OS environment who need an understanding of what Linux is and how it can be used to support e-business applications...

...Information JMS providers for obtaining JMS connection factori Comparison with other resource types: JDBC provide Extended Messaging Support in...

...WAS product installation and administration for deploying Web services list the web service resources (gateway, security aspects understand publishing to the UDDI registry...

...technical analysts and database administrators who are involved in the development of Java applications that access relational databases. Prerequisites...

...take the actions required during startup following an abnormal termination, describe the need for deferred restart and the effect it has on the DB2 system and...

...recognise your internal and external customers, relate the importance of customer service to your day-to-day work, show your customers how importantly...

...What is coaching and counselling When should you use these techniques How to coach and counsel Giving and receiving feedback Reinforcing positive behaviour...

...exclude, find and sort commands, use Display to control the. Suitable for: Applications developers and operations support staff. Applications developers...

...of Servlets and JavaServer Pages (see course J2EE: distributed Java - servlets and JSP). An understanding of relational DBMS concepts will also be helpful...

...Single Point Of Control (SPOC); CPSM terminology; EUI terminology; PLEXMGR (Option 1); CPSM (Option 2); CPSM functions. Operation Basics TSO access...

...Objectives On successful completion of this course, attendees will be able to: describe CICS EJB support identify the benefits of using CICS as an...

...technicians working in an ITC environment. Prerequisites None. Duration 1 day Course Code MGA1 Contents The principles of good interpersonal communication Listening...

...and systems programmers. Objectives On successful completion of this course, attendees will be able to: select Medium Maps (FORMDEF) and Data Maps (PAGEDEF)...

...destructive stre What happens to the body under stressful condition How to recognise the physiological, behavioural an Strategies for coping effectively...

...and value of a customer care culture recognise your internal and external customers relate the importance of customer care to your day-to-day work...