RSM Technology courses

...attendees will be able to: explain the role of a performance person apply basic MVS tuning explain the important WLM considerations evaluate WLM utilise...

...On successful completion of this course, attendees will be able to: identify the different APPN node types and state their purpose, explain how resources...

...Overview of how to configure the Channel Subsystem The A-Z of an I/O operation, from application prog The program that needs 'to do I/O'; allocating the data...

...Systems programmesr and senior CICS applications developers. Objectives On successful completion of this course, attendees will be able to: advise developers...

...and han Projecting a positive image and saying 'No' polite How to negotiate for what you want Persuading and influencing...

...managing devices and file systems; managing users and groups; Linux security; monitoring. Maintaining Linux on zSeries Installing, updating...

...Application Server platform. This course is also suitable for developers who want to test thoroughly for a WebSphere Application Server roll out. Webmasters...

...(find/publish business entities and services) . WAS WebSphere Application Server general concepts including administration and application deployment...

...technical analysts and database administrators who are involved in the development of Java applications that access relational databases. Prerequisites...

...attendees will be able to: take the actions necessary during normal startup, operation and shutdown of DB2 systems take the actions required during startup...

...On successful completion of this course, attendees will be able to: fully understand the concept and value of a 'customer service' culture, recognise...

...Objectives On successful completion of this course, attendees will be able to: understand the benefits of coaching and counselling for your team and...

...and operations support staff. Objectives On successful completion of this course, attendees will be able to: use pattern dataset names and pattern member...

...Who Should Attend Application programmers who are going to develop web-based applications using EGL. Prerequisites Participants should have a basic knowledge...

...Topology operation view. Operation View Selected views; RTA; Changing SAM default notifications; ACTNDEF; RTASPEC; RTASCOPE; SAM STALL; RTA...

...developers, systems administrators and systems programmers. Prerequisites A good level of CICS experience. Duration 2 days Course Code CJBN Contents...

...avoid and handle conflict project a positive image and say no politely communicate effectively with all types and levels of people. Who Should Attend...

...relationship to PAGEDEF. Introduction to AFP structured fields Formats; parameter types; text controls; document and resource object structures...

...Service Desk/Help Desk personnel. Prerequisites None Duration 1 day Course Code HH Contents What is stress? Differentiating between negative...

...effectively and confidently use ques How to deal with challenging customers How to recognise problems quickly Some useful tools and techniques to deal with...