Courses in Rusper

...leadership skills and develop their management skills Course duration: Assessment time can vary depending on the learners previous experience and their...

...or who wish to gain a qualification that formally recognises their skills. People who manage a team and are responsible for its performance...

...UNIT 17 (Unit 216) Database software (IT User) UNIT 18 (Unit 217) Presentation software (IT User) UNIT 19 (Unit 218) Specialist or bespoke software...

...UNIT 16 (Unit 308) Monitor information systems UNIT 17 (Unit 309) Run projects UNIT 18 (Unit 310) Research, analyse and report information UNIT...

...customer service information UNIT 12 Live up to the customer service promise UNIT 13 Make customer service personal UNIT 14 Go the extra mile in customer...

...analyse and interpret customer feedback Qualification and Examination Information Designed for: Those working in a senior customer interface role and...

...Maintain a safe, hygienic and secure working environment UNIT 25 (1GEN 4) Contribute to effective teamwork (cfa) UNIT 87 (2GEN1) Give customers a positive...

...All candidates must complete the following four units: UNIT 101 (2R1) Deal with communications as part of the reception Function UNIT 22 (1GEN1)...

...Taking immediate responsibility for health, safety, welfare and security in the environment in which your staff are working. Being the next point of contact...

...Clean windows from the inside UNIT 87 (2GEN1) Give customers a positive impression of yourself and your organisation (ICS) Qualification and Examination...

...Prepare, cook and finish basic rice dishes Unit 71 (2FPC5) Prepare, cook and finish basic pasta dishes Unit 72 (2FPC6) Prepare, cook and finish basic pulse...

...Prepare poultry for basic dishes UNIT 66 (2FP7) Prepare vegetables for basic dishes Candidates must complete a minimum of one of the following units...

...Cook and Finish Complex Soups UNIT 4524 Prepare, Cook and Finish Fresh Pasta Dishes UNIT 4525 Prepare, Cook and Finish Complex Bread and Dough Products UNIT 4526 Prepare...

...leisure travel and tourism industries and is designed for people who work in more than one area of their service industry and wish to receive recognition for their experience...

...of the Licensing Act 2003 and the Serious Crime and Disorder Act 2005, two pieces of legislation which will have an impact on retail businesses selling...