Courses in Rusper

...To achieve a full Level 2 NVQ in Team Leading you must complete 6 units including the 4 mandatory units. Suitable for: Those wishing to develop their leadership...

...Level 3 Certificated by: Education Development International...

...Ensure your own actions reduce risks to health and safety (ENTO) UNIT 4 (Unit 203) Manage customer relations UNIT 5 (Unit 204) Manager diary systems UNIT...

...the national standard setting body for this occupational area: To achieve the full certificate in Business and Administration you must complete 6 units...

...Assessment time can vary depending on the learners previous experience and their job role Assessment method: Assessments are carried out in the workplace...

...diversity when delivering customer service UNIT 24 Deliver customer service using service partnerships UNIT 25 Organise the delivery of reliable customer...

...leisure travel and tourism industries and is designed for people who are involved in the service of food and drink as their primary work activity and...

...Deal with the arrival of customers UNIT 105 (2R3) Deal with bookings UNIT 106 (2R4) Prepare customer accounts and deal with departures UNIT 23 (1GEN2)...

...when customers have problems or complaints that front-line staff are unable to deal with. Outline Programme The course covers the following syllabus...

...in housekeeping as their primary work activity and wish to receive recognition for their Housekeeping skills and experience. To achieve a full certificate...

...residential and care homes, the National Health Service, either as contractors or direct caterers, and licensed retail outlets EDI Food Processing...

...vegetable protein dishes UNIT 74 (2FPC8) Prepare, cook and finish basic egg dishes UNIT 75 (2FPC9) Prepare, cook and finish basic bread and dough products UNIT 76 (2FPC10)...

...Complex Dishes UNIT 4520 Prepare Game for Complex Dishes UNIT 4521 Cook and Finish Complex Shellfish Dishes UNIT 4522 Cook and Finish Complex Game Dishes UNIT 4523 Prepare...

...and clear the bar area UNIT 43 Serve alcoholic and soft drinks UNIT 45 Prepare and serve wines UNIT 46 Maintain cellars and kegs UNIT 48 Prepare and service...

...of the Licensing Act 2003 and the Serious Crime and Disorder Act 2005, two pieces of legislation which will have an impact on retail businesses selling...