College Courses in Rusper

...in Team Leading you must complete 6 units including the 4 mandatory units. MANDATORY UNITS (COMPLETE ALL 4) UNIT 1 (A1) Manage your own resources UNIT 2...

...EDI Management NVQ Level 3 Overview Level 3 NVQ inn Management has been developed from the National Occupational Standards produced by the Management Standards Centre (MSC)...

...NVQ Level 2 Overview Level 2 Business and Administration NVQ has been developed from the National Occupational Standards produced by the Council for Administration (CfA)...

...MANDATORY CORE UNITS (2 UNITS) UNIT 1 (Unit 301) Carry out your responsibilities at work UNIT 2 (Unit 302) Work within your business environment OPTIONAL UNITS...

...theme covers activities and approaches that play a vital part in customer service by seeking and implementing improvements and developments...

...for decision making and supervising others Customer Service NVQ Level 3 Overview Level 3 Customer Service NVQ has been developed from the National Occupational...

...To receive recognition for their Food and Drink Service experience. Suitable for: Those working in a food and drink service environment involving customer contact...

...filing system (CfA) UNIT 110 (2R8) Handle mail and book external services UNIT 111 (2R9) Resolve customer service problems (ICS) UNIT 102 (2R10)...

...when customers have problems or complaints that front-line staff are unable to deal with. Outline Programme The course covers the following syllabus...

...in Housekeeping NVQ you are required to complete the 4 mandatory units plus 4 optional units. Outline Programme The course covers the following syllabus...

...Cook and finish basic fish dishes UNIT 52 (2FC2) Cook and finish basic shellfish dishes UNIT 53 (2FC3) Cook and finish basic meat dishes UNIT 54 (2FC4)...

...food safety when storing, preparing and cooking food PROFESSIONAL COOKERY (PREPARATION AND COOKING) Optional Units Candidates may take the remaining units from the following...

...FOOD SERVICE UNITS: UNIT 82 Prepare and clear areas for table service UNIT 83 Serve food at the table UNIT 84 Provide a silver service UNIT 42 Prepare...