Telephone Sales
Course
In Bristol, Manchester, Birmingham and 2 other venues
Description
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Type
Course
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Duration
1 Day
Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance. Handling concerns and objections. Closi. Suitable for: If you spend a significant amount of time on the phone generating leads and sales you will benefit enormously from attending this course
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About this course
None
Reviews
Course programme
Content review:
Face to face access to key customers is increasingly difficult to arrange. For many businesses sales are generated almost entirely by phone - it is therefore essential that your telesales team operates at maximum potential.
Delegates who attend the course will leave with a greater understanding of professional tele-sales technique and will be able to approach their work with the knowledge and confidence to make more impact with their customers.
Telephone Sales