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Telesales Courses
- Course
- Online
- Intermediate
- Different dates available
...This certification for Telesales Executive assesses the candidate as per the company’s need for telesales and related sales activities over telephone. The certification tests the candidates on various areas in customer handling, call preparation, telesales process, team work, negotiation skills... Learn about: Stress Management, Network Training, Customer Handling...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Inhouse
- Different dates available
- 2 Days
...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly... Learn about: Closing Skills, Sales Training, Customer Care...
...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly... Learn about: Closing Skills, Sales Training, Customer Care...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Online
- Different dates available
...The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward... Learn about: Time management, Customer Services, Business skills...
- Course
- Cardiff
- Different dates available
- 1 Day
... in. Business Development Over The Telephone How to generate leads and appointments over the telephone. Cold calling techniques, essential telesales skills... Learn about: Communication Training, Body Language, Sales Process...
- Short course
- Northern Manchester
- Intermediate
- Different dates available
- 1 Day
...If you are in telesales then you should attend this powerful one-day course. If you want the skills and confidence to outsell your competitors and make sure you turn your phone calls into sales calls. Then this is for... Learn about: Listening Skills, Outgoing calls, Sales Training...
- Course
- Inhouse in London
- Different dates available
- 1 Day
...The nuances of body language and verbal skills Aspects of verbal communication such as tone, cadence, and pitch Questioning and listening skills How... Learn about: Customer Service, Communication Training, Sales Training...
- Course
- Glasgowandanother venue.
- Leeds
- 1 Day
...The nuances of body language and verbal skills Aspects of verbal communication such as tone, cadence, and pitch Questioning and listening skills How... Learn about: Call Centre Training, Sales Training, Communication Training...
- Course
- Online
- Intermediate
- 200h
...Your course may use any of the following different media which you can use from home or where ever you choose to study: Online course materials Question... Learn about: Telephone management, Telephone Skills, Call Centre...
- Short course
- Online
- Beginner
...Success in a telesales environment demands constant flexibility and adaptability. Given that each prospect is fundamentally unique, no two telesales encounters are the same. As such, you need to be ready for anything at any time. Nevertheless, this doesn’t detract from the value and importance... Learn about: Marketing : Developing Your Script, Script Writing, Sales Training...
- Course
- Online
- Intermediate
- 200h
...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Call Centre Training, Call Centre, Sales Training...
- Short course
- Online
- Beginner
- 10h
...Exceptional Things about Telephone Sales Irrespective of extraordinary and ongoing technological advancement, the importance of telephone sales has never faltered. Even today, businesses and organisations all over the world are fundamentally reliant on telesales to get the job done. In the right... Learn about: Selling Skill, Marketing Skills, Marketing Strategy...
- Course
- Online
- Beginner
- 10h
... personal telemarketing script and the rest of your success story writes itself. This targeted tutorial has been designed for anyone interested in becoming a more capable and successful telemarketer. Study a range of advances telesales scripting techniques, along with the importance of customising... Learn about: Sales Training, Telephone answering, Telephone Skills...
- Short course
- Online
...Irrespective of extraordinary and ongoing technological advancement, the importance of telephone sales has never faltered. Even today, businesses and organisations all over the world are fundamentally reliant on telesales to get the job done. In the right hands, telephone sales can be... Learn about: Telephone answering, Telephone Sales, Telephone selling...
- Course
- Online
- Beginner
- 10h
... out of ‘voice mail jail’ and become a more capable, confident telesales professional... Learn about: Telephone user support, Telephone support for users, Telephone assistance for Management...
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I think the most important thing I have learnt from this course is to adapt my mindset to how the sales process work. Now I have the courage to try a different approach and apply some of the tools and techniques we learnt.
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- Course
- London
- Intermediate
- 1 Day
...You can then book a place online. Course Programme: Belief & Mindset: The power of a positive mindset; a strong belief in success. Resilience Opening the... Learn about: Telephone Sales...
...You can then book a place online. Course Programme: Belief & Mindset: The power of a positive mindset; a strong belief in success. Resilience Opening the... Learn about: Telephone Sales...
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I think the most important thing I have learnt from this course is to adapt my mindset to how the sales process work. Now I have the courage to try a different approach and apply some of the tools and techniques we learnt.
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- Course
- Inhouse
- Beginner
...Resilience Opening the Call Your Value Proposition Positioning & Signposting Building Rapport Structured questioning & listening techniques to understand your customer... Learn about: Telephone Sales...
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I really liked the set up of the course. I have learned a lot
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- NVQ
- Inhouse
- 12 Months
...It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Sales Marketing, Career Development, Sales Manager...
...It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Sales Marketing, Career Development, Sales Manager...
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I really liked the set up of the course. I have learned a lot
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We engaged Colly to help our staff team develop their customer focus, he put together a number of workshops that were tailored to our specific needs, the results were instant( within days) and had a very positive impact. Colly was able to help us better understand and manage complaints and to turn them into a positive experience for our clients
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- Course
- Belfast City
- Beginner
- 1 Day
... products and services on the telephone. However, very few people working in the fast growing field of. Suitable for: Anyone new to telephone sales or existing telesales people who wish to have a refresher... Learn about: Sales Marketing, Selling Skill, Sales Techniques...
... products and services on the telephone. However, very few people working in the fast growing field of. Suitable for: Anyone new to telephone sales or existing telesales people who wish to have a refresher... Learn about: Sales Marketing, Selling Skill, Sales Techniques...
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We engaged Colly to help our staff team develop their customer focus, he put together a number of workshops that were tailored to our specific needs, the results were instant( within days) and had a very positive impact. Colly was able to help us better understand and manage complaints and to turn them into a positive experience for our clients
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The staff and the course is very much worthy of appreciation.
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- Short course
- London
- 1 Day
...Questioning Techniques Learning outcomes: Be able to use the TED technique and open questioning to help determine and solve problems. Topics covered... Learn about: Customer Service, Customer Service Skills, Assertiveness Training...
...Questioning Techniques Learning outcomes: Be able to use the TED technique and open questioning to help determine and solve problems. Topics covered... Learn about: Customer Service, Customer Service Skills, Assertiveness Training...
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The staff and the course is very much worthy of appreciation.
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- Course
- Online
...Achieving Sales on the Telephone Certificate Accredited by IVCAS & part of our best selling accredited personal development series. The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training... Learn about: Telephone Skills, Sales Training...