Training in Aberdeenshire

...Understand and use assertive behaviour when chairing a meeting - Recognise the seven types of difficult people - Develop a strategy for coping with difficult people at meetings... Learn about: Managing Commitments, 7 Different Ways of Preparation, Effective Communication...

...It is not positional, but personal power that really matters. Being able to exert positive influence on people and situations will enable you to approach... Learn about: Body Language, Building Rapport, Maintaining Trust...

...delegates will understand how to assess and choose the right presentation techniques and tools for the occasion and how to channel nervous energy positively... Learn about: Body Language, Overcoming Obstacles, Building Confidence...

...Practice goal planning, prioritising and managing time more effectively - Identify ways of improving team performance by managing stress... Learn about: Personal Responsability, Positive Course of Action, Stress Prevention...

...delegates to examine all forms of face-to-face communication, and to help them develop their skills to become more confident and persuasive... Learn about: Speaking Clearly, Key Skills, Presenting Ideas...

...and wish to develop their communication skills will benefit from this course. It will also prove extremely useful for salespeople who have received formal... Learn about: Handle Objections, Body Language Techniques, Interpersonal Skills...

...identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques... Learn about: Sales Process, Buying Signals, Telesales Structure...

...Managing risk · Updating the project plan · Managing scope · Managing quality · Phase out plan and activities... Learn about: Stakeholder Management, Managing Quality, Setting Goals...

...plumbers and others doing maintenance or refurbishment works may be at risk where asbestos products are disturbed. If you own or are responsible for the management of a workplace... Learn about: Quantitative Risk Assessments, Practical Experience, Assessing Risk...

...Harmful effects and routes of entry Assessments techniques Control strategies Course benefits: This course will specifically benefit everyone who may occassionally... Learn about: Legislation Overview, Substance Abuse Prevention, Hazardous Substances...

...functions of Employee/Safety Representatives and Techniques for Monitoring Safety Performance The role of the Safety Committee Accident Investigation/RIDDOR Course benefits... Learn about: Involving Employees, Accident Prevention, Workplace Hazards and Risks...

...Describe the different stages of a training needs analysis - Identify the line manager's role - Recognise the link between the organisation and the trainee... Learn about: Manager's Role and Duties, Evaluation Procedures, Business Shortfalls...

...It can also be closely tailored to the documents that people typically write in their organisation for in-house courses. Delegates are also encouraged... Learn about: Letter Writing...