Training in Midlothian/Edinburghshire

...the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal... Learn about: Motivations of others, Maintaining Trust, Building Rapport...

...This Presentation Skills training course is designed to help delegates prepare effective, interesting and memorable presentations using a range of different techniques... Learn about: Body Language, Building Confidence, Overcoming Obstacles...

...for helping themselves manage their own stress positively. This course will assist delegates in identifying the negative symptoms of stress and help... Learn about: Stress Management, Stress Prevention, Identifying Causes of Stress...

...articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking... Learn about: Presenting Ideas, Key Skills, Sentence Structure...

...Learn how to move away from the basic selling relationship to a consultative selling and relationship-based customer retention model Develop your knowledge... Learn about: Interpersonal Skills, Handle Objections, Structured Product Brand Talk...

...Delegates will take a confident/assertive approach to sales calls The importance of effective listening is stressed This course will enable each delegate... Learn about: Overcoming Objections, Incoming Calls, Telephone Etiquette...

...studies and prepares delegates for learning additional project management skills; managing people in projects etc. All delegates who successfully complete... Learn about: Stakeholder Management, Setting Goals, Managing Quality...

...and Associate member of IOSH (Institute of Occupational Safety and Health) and is also a member of the Chartered Management Institute and the International... Learn about: Practical Experience, Quantitative Risk Assessments, Legal Requirements...

...Harmful effects and routes of entry Assessments techniques Control strategies Course benefits: This course will specifically benefit everyone who may occassionally... Learn about: Control Strategies, Substances Problems at Work, Risk Assessment...

...The center uses a combination of scenarios and practical work to enthuse and inform its delegates. Cosensa trainers are chosen for their practical experience... Learn about: Legal Requirements, Accident Prevention, Safety Committee...

...needs analysis process and develop the appropriate skills to effectively identify personal development requirements of their colleagues. All delegates... Learn about: Information Gathering, Manager's Role and Duties, Performance Management...

...learning and experiencing different methods of facilitation and communication skills to get results. The trainer for this course is a Fellow of the Chartered... Learn about: Causes of Stress, Building Rapport, Effective Facilitation...

...different approaches to convey different messages · Complaints, apologies, getting action, requesting information · Practical exercises · Basic Grammar... Learn about: Letter Writing...

...internal and external auditors and for those who wish to gain an understanding of ISO 9001:2008. The trainer for this course is fully accredited by the... Learn about: Interactive Workshops, Successful Implementation, Management Commitment...