Training in Midlothian/Edinburghshire

...and has been successfully delivering Management and Leadership style training programmes for over fourteen years. Course Content: Positive influencing language... Learn about: Motivations of others, Matrix Management, Non-verbal Communication...

...to get a clearer more coherent message across - Improve vocal skills - Improve upon delivery by practicing appropriate variations in style, pace and language... Learn about: Gathering Information, Body Language, Building Confidence...

...for helping themselves manage their own stress positively. This course will assist delegates in identifying the negative symptoms of stress and help... Learn about: Stress Management, Identifying Causes of Stress, Positive Mental Attitude...

...delegates to examine all forms of face-to-face communication, and to help them develop their skills to become more confident and persuasive... Learn about: Speaking Clearly, Key Skills, Sentence Structure...

...of questions to establish customers' buying motives and gain positive commitment Identify and sell the benefits, not the features of their products... Learn about: Creating Professional Relationships, Body Language Techniques, Building Rapport...

...identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques... Learn about: Telephone Etiquette, Sales Process, Buying Signals...

...The trainer has been successfully delivering training to both public and private sector organisations for over ten years and previously held a number... Learn about: Managing Quality, Roles and Responsibilities, Stakeholder Management...

...Thousands of tonnes of asbestos products were used in building construction in the past and much of it is still in place. Carpenters, electricians... Learn about: Quantitative Risk Assessments, Practical Experience, Legal Requirements...

...All delegates who successfully complete this course will receive a certificate of attendance. Course Content: Legislation overview Substances in the workplace... Learn about: Hazardous Substances, Routes of Entry, Legislation Overview...

...On completion of the course delegates will be able to: Explain the function of Health & Safety representatives Explain how a safety committee works... Learn about: Safety Committee, Training Programmes, Accident Prevention...

...Describe the benefits to the trainee - Demonstrate how to clearly identify what training their business needs - Describe possible solutions to a business shortfall... Learn about: Information Gathering, Manager's Role and Duties, Training Programmes...

...and group basis Using different styles of language to build rapport Identifying potential causes of stress Taking control and planning a positive course of action... Learn about: Effective Facilitation, Building Rapport, Creative Problem Solving...

...credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is fully interactive... Learn about: Letter Writing...

...(International Register of Certificated Auditors). They currently combine the delivery of training with assessment of other organisation's ISO 9001 quality... Learn about: Successful Implementation, Core Business Processes, ISO 9001...