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Classroom-based Customer Service Training in London
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Beginner
- Different dates available
...we have helped thousands of candidates in getting the practical skills and secure the jobs in accountant sector. Contents of Bookkeeping and... Learn about: Customer Service, Sales Training, MS Excel...
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- 1 Month
...The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2). Statutory Demands... Learn about: Customer Service, Debt Management, Customer Retention Strategy...
Similar training and in other locations
- Training
- Online
- Beginner
- Different dates available
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer Service Skills, Customer relationship, Customer Care...
- Training
- Online
- Intermediate
- 1 Day
...we will contact you by email with the relevant information and contact details needed. We will, at your request, be happy to call you and discuss further if needed... Learn about: Questionning skills, Positive Behaviour, Customer Service...
- Training
- Online
- Intermediate
- Different dates available
...works in a customer facing role looking to develop a better understanding of customer service principles; Technical specialists and tradies that have stepped... Learn about: Customer Service...
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Highly enjoyable, a very nice experience.
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Nice training! It was planned really well, and the delivery was great too!
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Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
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- Training
- Online
- Different dates available
- 3 Months
...by referencing the Senior Managers & Certification Regime (SM&CR) in the UK. This course is awarded in association with Alliance Manchester Business School... Learn about: Conduct Risk, Complaint Handling, Customer Service...
...by referencing the Senior Managers & Certification Regime (SM&CR) in the UK. This course is awarded in association with Alliance Manchester Business School... Learn about: Conduct Risk, Complaint Handling, Customer Service...
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Highly enjoyable, a very nice experience.
← | → see all
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Nice training! It was planned really well, and the delivery was great too!
← | → see all
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Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
← | → see all
- Training
- Online
- Different dates available
...during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits... Learn about: Customer satisfaction, Care Management, Social Skills...
- Training
- Online
- Intermediate
- 1 Day
...truly want and need in a service experience is highlighted, what their true interests are and how to effectively demonstrate that your truly care about your customer is explored... Learn about: Customer Care, Customer Service, Customer Retention Strategy...
- Training
- Online
...as it will expand and update your knowledge and understanding on the subject. As a short course, this eLearning solution will brief you on what is Best Execution... Learn about: Customer Care, Execution Policies, Order Excecution...
- Training
- Online
- Intermediate
- Different dates available
...am PRINCE 2 certified ( Foundation and Practisoner) Holding B1 Visa for USA and visited 4-5 times USA I am interested for any short term projects... Learn about: SAP WM, Customer Service, SAP BW...
- Training
- Online
- Intermediate
- Different dates available
...Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before... Learn about: Customer Service, Communication Training, Communication Skills...
- Training
- Online
- Beginner
- Different dates available
...Complaints made in writing Responding to written complaints Initial response Example 1 Example 2 Resolving the problem When the complaint is justified... Learn about: Skills Communication, Customer Service Skills, Managing Complaints...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
- 6 Months
...qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification is awarded... Learn about: Enhanced Due Diligence, Customer Service, Customer Due Diligence...
...qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification is awarded... Learn about: Enhanced Due Diligence, Customer Service, Customer Due Diligence...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | → see all
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
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I found the two day practical session to be really helpful and educative.
← | → see all
- Training
- Online
- Intermediate
- 1 Day
...customer service experience How to handle difficult customers like a pro! Learn the 5 tenets of tqm Avoid the 10 deadly sins of customer service!... Learn about: HR Training, Business tips, Team Training...
- Training
- Online
- Beginner
...Customer Focused Selling In a sales and marketing setting, you can direct your focus in one of two ways. You can either focus on yourself and your business interests... Learn about: How to Win Friends and Influence People, Effort vs. Results, Focusing on Your Customer...
- Training
- Online
- Beginner
...in better customer service, better work safety practices and productivity improvements You demonstrate to your workforce that you value them enough to invest in... Learn about: Customer Care, Customer Service Training, Training and development...
- Training
- Online
- Beginner
...It is a string that binds the inter-dependent parts of an organisation. When it stops, organisation activities cease to exist but it is not useful until... Learn about: Communication Training, Customer Services, Customer Service and Effective Communication...
- Training
- Online
- Beginner
...thus, they actually cost you more and give you less. Paying less attention to the unprofitable customers provides more opportunities for engaging... Learn about: Customer Management, Unprofitable Customers, Customer Service...
- Training
- Online
- Beginner
...for customer grievances Recognise the importance of having an effective complaint management process. Program Content: Lesson(s): Introduction to Complaints Handling Topics... Learn about: Quality Improvement, Complaints handling, Customer Service Complaints Handling...
- Training
- Online
- Beginner
...turn to the competitors for better service. This unit provides a comprehensive overview of the concept of empowerment and ownership and explains how empowerment... Learn about: Customer Service, Customer Service Ownership, Customer Retention...