The Ultimate Human Resources Training Bundle, 14 Courses

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The Human Resources Course Bundle consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Managing Human Resources Online Course
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• Manage Human Resources In Your Workplace
  
• What is HR?
• Human Resource Influencers
• Recruiting and Interviewing
• Interview for what exactly?
• Setting the scene to Interview
• Five Steps to a Successful Interview
• Behaviourally Based Questions
• Induction and Retention
• Keeping Track
• The Follow Up
• Follow Up Schedules
• Scary Statistics
• Health & Safety in the Workplace
• Why all the urgency?
• Understanding the Industry Specific Rules of your Country
• Training for HR Managers
• Workplace Discrimination & Harassment
• Bullying in the Workplace
• A Manager has Responsibilities
• An Employer has Greater Responsibility
• Wellness in the Workplace
• Characteristics of Good Feedback
• Constructive Criticism
• Encouraging Growth and Development
• Employee Discipline
• The General Discipline Process
• Progressive Discipline
• How to Prepare & Conduct Disciplinary Meetings
• Following Up
• What to Say When Terminating an Employee

Course 2 - Certificate In Business Succession Planning Online Course
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• Develop a Smooth and Professional Succession Plan
  
• Succession Planning Vs Replacement Planning
• Preparing for the Planning Process
• Develop a Vision Statement
• Choosing to be a Mentor
• The SWOT Analysis
• Prioritise what the succession plan will address
• Develop a strategy for achieving goals
• Draft the plan
• Assign responsibility and authority
• Establish a monitoring system
• Identifying paths
• Choosing your final approach
• Evaluating and adapting
• Developing a change management plan
• Developing a communication plan
• Implementing the plans
• Providing constructive criticism
• Encouraging growth and development
• Overcoming Roadblocks
• How to know when you've achieved success
• Transitioning

Course 3 - Certificate In Developing a Lunch and Learn Online Course
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• How To Run Effective Casual Meetings and Engage Staff
• Finding the best location
• Setting up the location
• Focus group
• Picking the right topic
• Hands on works great
• Stay focused
• Keep it informal
• Make it interactive
• Review it thoroughly
• Creating a customised presentation
• Back it up
• Ground rules
• Eat during or after?
• Clean up or teardown
• Handouts and take away material
• Senior management buy in
• People not participating
• What a Lunch and Learn is Not
• Best Practices
• Obtain feedback and tweak
• Utilise star employees
• Provide an agenda ahead of time
• Keep the session casual and loose
• Networking opportunity
• Upper management Q&A session
• Put it on a regular schedule

Course 4 - Certificate In Employee Onboarding Online Course
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• How to Bring on New Employees and Reduce Staff Turnover
  
• Purpose of Onboarding
• Start-up Cost
• Anxiety
• Employee Turnover
• What is Onboarding
• The Importance of Onboarding
• Making employees feel welcome
• First day checklist
• onboarding Preparation
• Onboarding Checklist
• Getting off on the right track
• Role of Human Resources
• Role of managers
• Characteristics
• Initial check in
• Following up
• Setting schedules
• Mentor's Responsibility
• Identifying opportunities for improvement and growth
• Setting verbal expectations
• Defining requirements
• Resiliency and Flexibility
• Assigning Work
• Characteristics of good feedback
• Feedback delivery tools
• Informal feedback
• Formal feedback

Course 5 - Certificate In Employee Recruitment Online Course
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• Reduce your costs with a great employee recruitment program
• What is recruitment?
• Challenges and trends
• Sourcing candidates
• Requirements
• Job analysis and descriptions
• The approach
• The recruitment interview
• Testing
• Identifying goal areas
• Setting SMART goals
• Using a productivity journal
• Phone interviews
• Traditional interviews
• Situational interviews
• Stress interviews
• Types of Interview Questions
• Avoiding Bias in your Selection
• The Background Check
• Illegal questions
• Being thorough without being pushy
• Making your Offer
• Outlining the offer
• Negotiation techniques
• Dealing with difficult issues
• Sealing the deal
• Orientation and Retention
• Measuring the Results

Course 6 - Certificate In Generation Gaps Online Course
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• Successfully Integrate Employees Of All Ages Into Your Workplace
• What generations exist in the workplace
• What defines a generation
• What this means in our workplace
• Traditionalist
• Baby Boomers
• Generation X
• Generation Y
• Differentiations Between
• Background
• Attitude
• Working style
• Life experience
• dopting a communication style
• Creating an affinity group
• Sharing knowledge
• Younger bosses managing older workers
• Avoid turnovers with a retention plan
• Breaking down the stereotypes
• Conflict Management
• Embrace the hot zone
• Treat each other as a peer
• Create a succession plan
• Benefits of generation gaps
• How to learn from each other
• Embracing the unfamiliar

Course 7 - Certificate In Hiring Strategies Online Course
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• Learn To Attract & Hire The Best Talent
  
• Defining and Knowing the Position
• Needs analysis
• Job analysis
• Task analysis
• Hiring Strategy
• Company information
• Salary range
• Top performers
• Be prepared
• Lure in Great Candidates
• Treat your candidates well
• Look at the competition
• Filtering Applicants to Interview
• Put lots of weight on cover letters
• Grading resumes
• Internet search
• Initial phone interview
• The Interview
• Introduce everyone
• Use a panel
• Match the interview to the job
• Types of questions
• Tell me about my company
• Distractions
• Interview more than once
• Selection Proccess
• Testing
• Look for passion and enthusiasm
• Background checks
• Trust your instincts
• Education Level vs Experience
• Have a consensus
• Keep non-hires on file
• Checking references
• Making an Offer
• Onboarding
• Training and orientation
• Mentoring
• 30-60-90 day reviews
• Make them feel welcome

Course 8 - Certificate In Measuring Results from Training Online Course
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• Master The Learning Cycle & Get More Out Of Training
  
• Types of evaluation tools
• Tests
• Reactionary sheets
• Interviews
• Observations
• Hip-pocket assessments
• Skill assessments
• Learning journals
• Learning Styles
• Levels of Evaluation
• Types of Measurement Tools
• Self-evaluations
• Supervisor evaluations
• Peer evaluations
• High-Level evaluations
• Performing a Needs Assessment
• Creating Learning Objectives
• Creating an Evaluation Plan
• When Will the Evaluation be Completed?
• Who will perform the evaluation?
• Assessing Learning before Training
• Assessing Learning during Training
• Assessing Learning after Training
• Creating a long term evaluation plan
• Calculating the Return on Investment
• A basic ROI formula
• Identifying and measuring tangible benefits
• Identifying and measuring intangible benefits
• Calculating total costs
• Making a business case

Course 9 - Certificate In Millennial Onboarding Online Course
Reviews

• Master The Advantages & Challenges Of Hiring Millennials
  
• Define onboarding
• Purpose of Onboarding
• Start Up Costs
• Employee Anxiety
• Employee Turnover
• Why Onboarding?
• Importance of Onboarding
• Making Employess Feel Welcome
• Who Are Millennials?
• How Do Millennials Differ from Other Workers?
• Informal Rather than Formal Onboarding Processes
• Onboarding Checklist
• Engaging the Millennial Employee
• Following Up With the Millennial Employee
• Setting Schedules - Millennials and Work Life
• Mentoring and the Millennial
• Setting Expectations with the Millennial Employee
• Identify Opportunities for Improvement and Growth
• Mentoring the Millennial
• Be a Mentor, Not an Authority Figure
• Assigning Work to the Millennial Employee
• Provide Clear Structure and Guidelines
• Millennials Thrive on Feedback!
• Informal Feedback

Course 10 - Certificate In Talent Management Online Course
Reviews

• Talented Employees are the Key to Success.
• What is talent management?
• Types of talent
• Skills and knowledge defined
• Understanding Talent Management
• Importance and benefits
• Challenges
• Key elements to developing a winning strategy
• Performance management defined
• How to keep your employees motivated
• Talent Reviews
• Maintaining an effective workforce
• Looking to the future
• Succession and Career Planning
• What is succession planning?
• Developing a plan
• Executing the plan
• Overcoming roadblocks
• Employee engagement
• Generating engagement
• Influences
• Competency assessment defined
• Coaching, Training and Development
• Tips for talent management
• Employee Retention

Course 11 - Certificate In Train The Trainer Online Course
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• Deliver Engaging and Compelling Workshops
  
• What makes a good training course?
• The ‘perfect’ training course
• So just what is training?
• Mini Quiz:
• A trainer’s various hats
• The Learner
• The Active Learner, the Reluctant Learner and the Passive Learner
• What contributes to a poor learning experience?
• How people learn?
• What makes a good learner?
• Learning theories & learning styles
• Handling groups
• Basics of Training Delivery
• Activities in the training room
• Activities in the training room: Designing a Short Session
• Exploring Training Methods and Techniques
• Demonstrations
• Giving instructions
• Energisers and refreshers
• Anecdotes, or stories
• The Trainer
• Presentation & feedback skills for trainers
• Negative feedback, or constructive criticism
• Presentation skills in the training room
• Picking up on signs from the learner (body language)
• Finally, evaluating your training
• Training Resources
• Personal action plan and course evaluation

Course 12 - Certificate In Workplace Diversity Online Course
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• Learn The Importance And Practicalities Of Workplace Diversity
• Diversity, what is it?
• Group & Discriminatory Terms
• Stereotypes
• Tearing Down the Baggage Barriers
• Workplace Changes
• Social Changes
• Verbal Communication Skills
• Ten Ways to Listen Better Today
• The Power of Tone
• Non-Verbal Communication
• Communicating With Power
• Taking a Proactive Approach
• Conducting a Diversity Audit
• Stop Discrimination
• Coping with Discrimination
• The Warning Signs
• From a Managers Perspective
• Create Detailed Records
• Investigate the Complaint
• From an Organisational Perspective
• Receiving a Complaint
• The Follow-Up
• Employee Discipline
• How to Prepare & Conduct Disciplinary Meetings
• What to Say When Terminating an Employee

Course 13 - Certificate In Workplace Harassment Online Course
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• Learn To Recognize and Manage Workplace Harassment
• The Background
• The law
• Identifying harassment
• An anti-harassment policy: What should be covered?
• Steps to a healthy work place
• Educating employees
• Anti-harassment policies
• Employee's rights and responsibilities
• Developing an Anti-Harassment Policy
• Policies in the Workplace
• Proper Procedures in the Workplace
• If you are being harassed
• If you are accused of harassing
• Fasle Allegations
• Other Options
• Sexual Harassment
• Defining sexual harassment
• Common scenarios
• Mediation
• What is mediation?
• Deciding if it's right
• How to implement
• Conflict Resolution
• How to resolve the situation
• Seeing both sides
• Deciding the consequence
• The Aftermath
• How to move on
• Monitoring the situation

Course 14 - Certificate In Workplace Violence Online Course
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• Identify & Manage Violence In Your Workplace
• Costs to your business
• Identifying the Bully
• Abusive workplace behaviors
• Bullying and personality disorders
• Narcissism
• How to Handle Workplace Violence
• Types of behavior
• Target the behavior, not the person
• implement an action plan
• Risk Assessment
• Understanding anger and aggression
• Defusing and de-escalating strategies
• Communication skills
• Identifying the hazard
• Assessing the risk
• Controlling the risk
• Evaluating and review
• Being the Victim
• What is not considered bullying
• Steps to take
• Checklist for Employers
• Addressing all employees
• Code of Ethics
• Policy and preocedures
• Interview Process
• Identify a bully in the interview process
• Warning signs
• Investigation Process
• Lodging the complaint
• The investigation
• The findings
• Review and closure
• Developing a Workplace Harassment Policy
• Scope and philosophy
• Informal complaint process
• Formal investigation process