Courses in Wallingford

...menu items are finished/processed on site for bulk or quick (but still good) food. The qualification is suitable for people working within a kitchen environment... Learn about: Professional Cookery...

...on site for bulk or quick (but still good) food. The qualification is suitable for people working within a kitchen environment where the majority of...

...designed for those working within a front office environment, providing customer service and administrative functions. This qualification is designed...

...This qualification is aimed at people working within the hospitality industry whose role involves the combination of taking of orders and the service of food and drinks...

...Suitable for: This qualification is directed specifically at those who deal with the preparation and service of drinks in hospitality. This qualification...

...This qualification is directed specifically at those who deal with food service in a hospitality situation. This qualification is directed specifically...

...unit 538 Clean windows from the inside unit 601 Give customers a positive impression of yourself and your organisation unit 666 Maintain housekeeping supplies...

...recognition and effective working relationships. mandatory units section 1 (you must complete both) unit 201 Make sure your own actions reduce risks to health & safety (ENTO)...

...within the work area unit SS14 Collect, transport and dispose of health care waste unit SS15 Distribute and despatch mail unit SS16 Maintain housekeeping...

...simple salad and fruit dishes unit 519 Prepare and cook fish unit 520 Prepare and cook meat and poultry unit 626 Prepare vegetables for basic dishes...

...with customers face to face unit 209 Deal with customers by telephone optional units - delivery (choose at least 1) unit 210 Deliver reliable customer...

...314 Lead a team to improve customer service unit 315 Gather, analyse and interpret customer feedback...

...secondment at a high level within an organisation. This qualification is directed at high flyers in the world of customer service including senior managers...

...D16 Manage redundancies in your area of responsibility unit E10 Take effective decisions unit E11 Communicate information and knowledge unit E14 Support...

...for people working within any area of the hospitality industry, including in the kitchen. This qualification is suitable for people working within...

...process unit F1 Manage a project unit F6 Monitor and solve customer service problems * unit F8 Work with others to improve customer service * unit...

...mandatory units unit B1 Develop and implement operational plans for your area of responsibility unit C2 Encourage innovation in your area of responsibility...