Courses in Wallingford

...sponges and scones unit 647 Prepare, cook and finish basic grain dishes unit 648 Prepare, cook and finish healthier dishes unit 649 Prepare... Learn about: Professional Cookery...

...and cooking techniques as well as hygiene, teamworking and food safety. mandatory units unit 501 Maintain a safe, hygienic and secure working environment...

...within a front office environment, providing customer service and administrative functions. The course aims to develop customer service skills relevant...

...Suitable for: This qualification is aimed at people working within the hospitality industry whose role involves the combination of taking of orders...

...hygienic and secure working environment unit 504 Contribute to effective teamwork unit 601 Give customers a positive impression of yourself and your organisation...

...The course aims to develop awareness of hygiene, effective teamworking and food safety in the workplace as well as providing practical training in service skills...

...This qualification is intended for individuals working within a hotel / residential environment where duties include the servicing of a variety of rooms...

...recognition and effective working relationships. mandatory units section 1 (you must complete both) unit 201 Make sure your own actions reduce risks to health & safety (ENTO)...

...for service unit SS29 Provide a table or tray service unit SS30 Clean and service a range of areas unit SS31 Administer patient appointments unit SS32 Record...

...as part of the reception function unit 652 Deal with the arrival of customers unit 653 Deal with bookings unit 654 Prepare customer accounts and deal...

...to provide a good level of customer service. mandatory units unit 101 Prepare yourself to deliver good customer service unit 105 Provide customer service...

...customer service to improve service delivery unit 302 Know the rules to follow when developing customer service optional units - impression & image...

...Suitable for: This qualification is directed at high flyers in the world of customer service including senior managers or those undertaking a project...

...Suitable for: This qualification is aimed at team leaders and supervisors who are primarily responsible for motivating their team members and meeting agreed...

...Maintain the off-site food delivery service unit 013 Maintain cellar and drink storage operations unit 014 Maintain external areas unit 015 Maintain...

...managers who are primarily concerned with providing responsible leadership and developing working relationships within a team. This qualification is aimed...

...with other organisations unit E2 Manage finance for your area of responsibility unit E5 Ensure your own actions reduce risks to Health and Safety *...