Courses in Wallingford

...Suitable for: The qualification is suitable for people working within a kitchen environment where the majority of the menu items are finished/processed... Learn about: Professional Cookery...

...impression of yourself and your organisation (ICS) unit 602 Order stock unit 610 Convert a room for dining unit 671 Complete kitchen documentation...

...designed for those working within a front office environment, providing customer service and administrative functions. This qualification is designed...

...the service of food and drinks, providing practical training for these skills. This qualification is aimed at people working within the hospitality industry...

...Suitable for: This qualification is directed specifically at those who deal with the preparation and service of drinks in hospitality. This qualification...

...in the workplace as well as providing practical training in service skills (including silver service). mandatory units unit 501 Maintain a...

...hygienic and secure working environment unit 504 Contribute to effective teamwork unit 664 Clean and service a range of areas unit 665 Work using different...

...Deal with routine waste unit 208 Clean washrooms and replenish supplies unit 210 Clean confined spaces unit 211 Clean food areas unit 212 Deep clean equipment...

...to records unit SS35 Protect records unit SS36 Maintain the arrangements of records unit SS37 Administer the current records system...

...section B housekeeping unit 537 Collect linen and makes beds unit 664 Clean and service a range of areas unit 665 Work using different chemicals and equipment...

...development & improvement (choose at least 1) unit 214 Develop customer relations unit 215 Support customer service improvements unit 216 Develop personal...

...for dealing with people both internally and externally and learning to develop customer service processes within a company. mandatory units unit 301 Understand...

...handling problems (choose at least 1) unit 309 Apply risk assessment to customer service unit 406 Handle referred customer complaints optional units...

...team and virtual working unit E15 Procure supplies unit E16 Select suppliers through a tendering process unit F5 Resolve customer service problems **...

...unit 003 Contribute to the control of resources unit 004 Maintain the health, hygiene, safety and security of the working environment unit 005 Manage yourself...

...unit D16 Manage redundancies in your area of responsibility unit E1 Manage a budget unit E1 Manage a budget unit E5 Ensure your own actions reduce risks...

...with other organisations unit E2 Manage finance for your area of responsibility unit E5 Ensure your own actions reduce risks to Health and Safety *...