Government Funded Communication Skills online courses

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Bournemouth School of Marketing International
NVQ Level 3 Diploma in Customer Service (NCFE) - Online course Bournemouth School of Marketing International

...relevant to businesses in the digital age. On this course, global customer service challenges will be examined, and how these challenges can be turned... Learn about: Conflict Resolution, Customer Manager, Problem Solving...

  • NVQ
  • Online
  • 6 Months
  • Flexible
  • Online campus
  • Support service
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£8,995
VAT inc.

...Use this communication skills training activity with your participants to increase their ability to communicate assertively with other people, and to give them practice and feedback in dealing with situations in an assertive manner. Suitable for: This training activity is intended for... Learn about: Persuasion Skills, Influencing Skills, Negotiation Skills...

  • Course
  • Online
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Price on request

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Delegating Skills, Negotiation Skills, Persuasion Skills...

  • Course
  • Online
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£799
+ VAT

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Online
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Free

.... People who are overly aggressive also need to increase their assertiveness skills in order to improve their relationships. Behaving assertively allows...

  • Course
  • Online
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£100
+ VAT

... communication, or can complement general training on the subject of appraisal interviewing, for those who already have some knowledge of assertive communication... Learn about: Influencing Skills, Persuasion Skills...

  • Course
  • Online
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Price on request

...Once a Learner has completed the course, they can move on to other learndirect courses relating to customer service, sales, personal development and productivity... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Online
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Price on request