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Classroom-based Customer Management A level
- A Level
- Chesterfield
- Different dates available
...You will study a number of units including:Effective Customer Service • Support the Customer Service Environment • Providing Customer Service within the Rules • Impression and Image • Handling Problems... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- A Level
- Milton Keynes
...Is it for me? This course provides the underpinning knowledge that is required by employees to work in a range of different environments within a customer service role. Students will be able to apply this knowledge in a variety of industries and job roles.... Learn about: Customer Service...
- A Level
- Ashington
- Different dates available
...This course is for people who will be delivering and managing customer service. You will be working without direct supervision or on your own. It is suitable for people who can influence what happens at work, have good communication skills and a wide knowledge of what to do, who to see and where... Learn about: Customer Service...
- A Level
- Leeds
- Different dates available
...The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute... Learn about: Customer Service...
- A Level
- Birmingham
- Different dates available
...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects of providing excellent customer service, how to improve current processes, understanding the organisation, the importance of communication... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...
- A Level
- Leeds
- Different dates available
...The aim of the Customer Services Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, Customer Service apprentices will be... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge,... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
.../li> How to balance customer expectations against the organisations offer How complaints are handled Legislation relating to customer service. Communication on the customer service role: Communicating with customers Handling customer service information Working as a team Meeting the needs... Learn about: Team Training, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...yn llwyddiannus yn arwain at lawer o gyfleoedd gwaith ar draws Gogledd Cymru. Rydym hefyd yn cynnig cyfleoedd dilyniant uniongyrchol i'r rhaglenni llawn... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service...
- A Level
- Doncaster
- Different dates available
... and responsibilities Career pathways in customer service Communicating with customers Promoting goods and services Working as a team. #0;s. Your tutor will then provide you with feedback and advice and guidance to help you successfully complete the course. Upon successful completion of the course you will be provided... Learn about: Customer Service, Team Training...