-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Online/Distance Customer Service A level
- A Level
- Online
- Different dates available
- 2 Years
...At Level 3 you are not required to have any previous knowledge of the subject, as the materials will take you from no previous knowledge up to Level... Learn about: Financial Training, Cash Flow, Marketing Mix...
Similar training in other typologies
- Short course
- Online
- Advanced
- Different dates available
...Coffee break 11.30-12.15: Don’t ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills... Learn about: Customer Service...
-
I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Course
- Online
- Intermediate
- Different dates available
...Office Management is an essential part of the business since this is where you would know how your office is run and is the key for your business to be successful... Learn about: Office IT, Management Operations, Team Training...
...Office Management is an essential part of the business since this is where you would know how your office is run and is the key for your business to be successful... Learn about: Office IT, Management Operations, Team Training...
-
I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Short course
- Online
- Intermediate
- Different dates available
...Problem solving is not a chance process. This course will show the learner Structured Problem Solving is a team based and disciplined approach to Permanent Problem Resolution... Learn about: Customer Service, Six Sigma, Continuous Improvement...
- Course
- Online
- Intermediate
- Different dates available
...Food Business Basics Put Together Your Business Concept Identify your Target Market Identify Your Competition Write A Mission Statement Downline Basics... Learn about: Hospitality Management, Business Plan, Managing Yourself...
- Course
- Online
- Beginner
- Different dates available
...customer service Course is suitable for anyone interested to enhance their knowledge and skills in customer service. It is specially relevant to those... Learn about: Customer Manager, Customer Care, Service level management...
- Course
- Online
- Different dates available
...The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand.At the end of the course... Learn about: Office IT, Ms Office, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...talents and knowledge picked up along the way include: A detailed understanding of the importance of quality Customer Service The confidence to handle... Learn about: Customer Service, Communication Training...
- Course
- Distance Learning
- Advanced
- December
...Evaluating and Managing Teams The Stages of Team Development Plus More Module 8 - Concept of Empowerment & Ownership This module covers the following topics... Learn about: Customer Care, Customer relationship, Customer Service...
- Course
- Online
- Different dates available
...Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration... Learn about: MS Excel, Non-Verbal Communication Skills, Microsoft Office...
- Course
- Online
- Intermediate
- Different dates available
...Eleven – Discipline is the Key to Stay Organized Module Twelve – Wrapping Up Organisational Skills Course for Administrator Level 2- Activities Receptionist... Learn about: Communication Skills, Taking messages, Telephone management...
- Short course
- Online
- Advanced
- Different dates available
...utilise this to your customers delight How to develop an awareness of competitors and how to use this to improve your own service Using current case studies... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
...Interface Module Four – Your First Document Module Five – Basic Editing Tasks Module Six – Basic Formatting Tasks Module Seven – Formatting Paragraphs... Learn about: MS Excel, Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
...Managing an office requires great effort and a combination of skills such as attention to detail, communication, team work and general office management software... Learn about: Team Training, MS Excel, Microsoft Office...
- Course
- Online
- Intermediate
- Different dates available
...which gives you the powers to study at your own pace and in your own time. You can study this course on a full-time or part-time basis and receive... Learn about: Relationship Management, Communication Training, Stress Management...
- Course
- Online
- Beginner
- Different dates available
...you will learn basics of customer services. The key topics you will explore include; Critical Elements of Customer Service, identifying who are your Customers?... Learn about: Customer relationship, Communication Training, Customer Service...
- Course
- Online
- Different dates available
...this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
...Identify the key points in the guest journey Develop knowledge on the guest excellence mindset Benefits 100% Pass Rate. Easy to complete. Improve your career prospects... Learn about: Customer Service, Relationship Building, Tourism Marketing...
- Course
- Distance Learning
- Advanced
- December
...The importance of smart selling in a retail environment How to pre-empt and satisfy customers’ expectations Techniques for dealing with difficult customers... Learn about: Customer relationship, Promotions Coordinator, Profitable customers...
- Course
- Online
- Intermediate
- Different dates available
...Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers... Learn about: Confidentiality Guidelines, Ms Word, Minute Taking...