Courses in Aberdeen

...Planning and preparing your presentation - Being prepared: making a presentation plan, use of visuals, use of other resources - Building confidence... Learn about: Gathering Information, Oratory Techniques, Body Language...

...Course benefits: - Save time in production of PowerPoint presentations - Create more visually interesting presentations - Discover features and shortcuts...

...The aim of this course is to enable delegates to examine the causes of stress and their impact on productivity, while also considering a range of techniques... Learn about: Relaxation Techniques, Positive Course of Action, Identifying Causes of Stress...

...Nine key skills areas - Communicating more effectively on an individual and group basis - Using different styles of language to build rapport... Learn about: Presenting Ideas, Key Skills, Sentence Structure...

...Learn how to move away from the basic selling relationship to a consultative selling and relationship-based customer retention model Develop your knowledge... Learn about: Body Language Techniques, Controlling the Sales Interview, Handle Objections...

...understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections... Learn about: Gathering Information, Company Image, Incoming Calls...

...Learn how to achieve clarity at the outset of a project and understand how to structure a project and plan for success. Be able to use proven tools... Learn about: Roles and Responsibilities, Stakeholder Management, Managing a Workplan...

...and delivery of health and safety training programmes and is qualified by NEBOSH (National Examination Board for Occupational Safety and Health)... Learn about: Assessing Risk, Inspiring Others, Legal Requirements...

...and for their ability to inspire delegates. This course is suitable for facilities managers, property managers, human resource professionals... Learn about: Substances Problems at Work, Substance Abuse Prevention, Legislation Overview...

...gained in real life situations and for their ability to inspire delegates. The trainer for this course has extensive experience in design and delivery... Learn about: Training Programmes, Legislation Overview, Involving Employees...

...All delegates who successfully complete this course will receive a certificate of attendance. Course Content: Implementing a programme of Workstation Assessments... Learn about: Follow Up Activities, Sample Documentation, Practical demonstration...

...and private sector organisations for over ten years and previously held a number of senior management positions in industry. Course Content... Learn about: Identifying Issues, Creative Thinking, Manager's Role and Duties...

...different approaches to convey different messages · Complaints, apologies, getting action, requesting information · Practical exercises · Basic Grammar... Learn about: Letter Writing...

...This two-day programme provides a thorough understanding of the ISO 9001:2008 standard. The course will detail its inherent value and limitations and... Learn about: Cost Consideration, Documentation Methods, Total Quality Initiatives...

...This two-day course is a summary of how to implement an environmental management system (EMS). It covers planning, implementing and formalizing...

...level structure – an explanation of how Annex SL affects quality management systems and the impact of “the high level structure” In depth review of each... Learn about: Quality management, Quality Training, ISO 9001...

...the Automotive industry Operations personnel, Trainers and consultants Prior Knowledge While there are no formal pre-requisites, it is strongly suggested... Learn about: Quality Training, ISO 9001, Quality management...

...This course will provide participants with details about the unexpected audit processes, the options available to companies and the revealed route... Learn about: Satisfaction audit, GMP systems, HACCP team...

...expectations to ensure the effectiveness and consistency of audits against the Standard. Content: Recognise the changes to the protocol of the Standard... Learn about: Food safety...

...CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing... Learn about: Food safety...