Courses in Aberdeen

...Channel excess nervous tension positively - Value the diversity of accents and examine and analyse their impact... Learn about: Gathering Information, Building Confidence, Oratory Techniques...

...or communicate effectively and persuasively. This course will benefit those who are ne- to PowerPoint or who have limited skills in it's...

...to reduce the negative effects of stress - Identify the areas of stress in their life where they can take control of some of the causes of their stress... Learn about: Positive Course of Action, Relaxation Techniques, Identifying Causes of Stress...

...to improve their effectiveness by exploring different methods of communication and skills. All delegates who successfully complete this course will receive... Learn about: Speaking Clearly, Communication Skills, Presenting Ideas...

...a structured product brand talk to present proposals to their customers Practice a simple structure for handling objections Course benefits... Learn about: Building Rapport, Body Language Techniques, Controlling the Sales Interview...

...objections Understand the importance of relationship selling on the phone Enhance their company's image by dealing professionally with incoming calls Understand... Learn about: Selling a Product, Telesales Structure, Incoming Calls...

...Learn how to achieve clarity at the outset of a project and understand how to structure a project and plan for success. Be able to use proven tools... Learn about: Managing a Workplan, Stakeholder Management, Managing Quality...

...work to enthuse and inform its delegates. Cosensa trainers are chosen for their practical experience gained in real life situations and for their ability to inspire delegates... Learn about: Legal Requirements, Assessing Risk, Practical Experience...

...The Control Of Substances Hazardous to Health (COSHH) regulations place duties on employers to manage and control the use or production of substances... Learn about: Substances Problems at Work, Control Strategies, Risk Assessment...

...gained in real life situations and for their ability to inspire delegates. The trainer for this course has extensive experience in design and delivery... Learn about: Involving Employees, Legislation Overview, Training Programmes...

...This course is ideally designed for office managers, team leaders, administration managers, human resource staff and others with responsibilities for DSE work based activities... Learn about: Follow Up Activities, Recording Findings, Assessing Risk...

...methods you use to analyse training/learning needs - Apply current information gathering techniques - Link your TNA work directly with the design of evaluation... Learn about: Performance Management, Analysis Training, Information Gathering...

...adopt the principles of business writing style and language, learn how to write effective letters suitable for their purpose, brush up on punctuation... Learn about: Letter Writing...

...delegates will gain a thorough understanding of the ISO 9000 standards and the setting of objectives and targets. Group work allows for interaction... Learn about: Cost Consideration, Documentation Methods, Registration Process...

...(through documentation and training) an EMS. The course draws on the practical experiences of Cosensa professionals who have implemented EMS systems in a variety of organisations...

...QMS to meet the new requirements • ISO 9001 auditors and quality practitioners • Operations personnel • Trainers & consultants Course Objectives • Identify... Learn about: Quality management, Quality Training, ISO 9001...

...Planning, Support, Operation, Improvement Performance Evaluation... Learn about: ISO 9001, Quality management, Quality Training...

...This training is planned for all personnel of the food industry, subject to audits of clients and third parties, second and third party auditors... Learn about: Technical Teams, Issue 6, Satisfaction audit...

...Course Objectives This course will provide delegates with details of the changes to the Standard for Issue 8, as well as a review of audit and protocol... Learn about: Food safety...

...Standard Issue 8 before attending the course. Available free of charge from the BRC Bookshop from August 2018. Course Objectives This course has been designed... Learn about: Food safety...