Assertiveness skills courses

...Negotiation is a critical skill which can significantly improve both individual and business performance. Effective negotiation saves time, money, stress and relationships. This highly-practical2 dayprogramme will help delegates to confidently negotiate outcomes that are considered mutually...

...To identify the process of negotiation and practise the key skills involved. Suitable for: Sales staff who have had little or no formal training in negotiation, it can easily be adapted, however, to apply to any negotiating situation e.g. wage bargaining...

...Getting your own way with integrity, without begging or bullying, is an essential skill in making things happen. With a number of principles and techniques, you can successfully and persuasively convey your point of view...

...Natural persuasion and influencing skills Overview This two-day workshop explores the science and the art of influence and persuasion by focusing...

...make sure the outcomes are successful and handle difficult situations when they arise...

.... This participativehalf-day. Suitable for: Participants will learn how to apply the skills of effective negotiation to achieve positive outcomes in their dealings with others in either formal or informal situations...

...Negotiation Skills 1 Behaviours of effective negotiators Negotiators are not born – they are made. Negotiation is a skill set that can be learned...

...Communication Skills The aim of this 1-day course, is to explore the principles of advanced communication skills within a healthcare setting...

...This course will give you the skills and confidence to use your influence - irrespective of your formal role or grade. It will help you understand what makes people tick, how to work more effectively in meetings and how to develop a convincing personal style. Suitable for: This course is for anyone...

...This course enables you to: develop the strategies, skills and styles necessary to influence clients and colleagues effectively. Suitable for: This course is designed for anyone who wishes to improve their confidence and competence in influencing people at work...

...This one-day course will show that negotiating skills are different from sales skills. They are of primary importance for sales people in the final...

...This course will equip delegates with the confidence and skills required to perform effective face to face and telephone negotiations. The course will be delivered in an informal style in order to facilitate learning. A varied programme of exercises will be used including discussion groups and...

... Recognise the skills of an effective negotiator Study current negotiation theories and apply these in practical exercises Structure for negotiations Ensure...

... Enable managers to achieve more Encourage better skills transfer Develop teams to their full potential Encourage wider ownership of organisational mission...

...To provide the opportunity to identify and develop effective communication skills to manage any interview situation. Suitable for: All persons involved with dealing with other people on a regular basis where communication skills can affect their daily functions...

...One of the biggest challenges for any manager is to delegate tasks effectively. It is an essential skill to manage your own time and more importantly...

...Influencing Skills Description: Once participants have completed this programme,they will be able to make a bigger impact in business. Specifically...

... Enable managers to achieve more Encourage better skills transfer Develop teams to their full potential Encourage wider ownership of organisational mission...

...; building trusting relationships; making assertive demands; arguing a case appealing to logical and emotional responses. Conflict Resolution: Resolving...

... both during and before you influence. Suitable for: This course is suitable for anyone who needs to influence as part of their job or every day life. Although the session uses business examples for influencing, the skills are transferrable to your everyday life. So, whether you are a manager, leader...