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Online/Distance Customer Service BTEC
- BTEC
- Online
...retail and administration, customer service and financial management What will I learn? Working in business, retail and administration, customer service... Learn about: Retail Marketing, IT Management, Customer Service...
Similar training in other typologies
- Short course
- Online
- Advanced
- Different dates available
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Service...
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I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Course
- Online
- Intermediate
- Different dates available
...of the business and learn how to provide top customer service. Businessmen, entrepreneurs or professionals that need to know about office management... Learn about: Management Operations, Team Training, Ms Office...
...of the business and learn how to provide top customer service. Businessmen, entrepreneurs or professionals that need to know about office management... Learn about: Management Operations, Team Training, Ms Office...
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I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Short course
- Online
- Intermediate
- Different dates available
...i) Remove wasteful practices when dealing with problems ii) Methodically analyse problems iii) Allow factual representations of problems... Learn about: Customer Service, Six Sigma, Problem Solving...
- Course
- Online
- Intermediate
- Different dates available
...you will accountable for various tasks including dealing with customer service issues as well as ensuring the best quality food comes out of the kitchen... Learn about: Managing Yourself, Customer Service, Business Plan...
- Course
- Online
- Beginner
- Different dates available
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Customer Care, Service outsourcing sales, Service Management...
- Course
- Online
- Different dates available
...The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand.At the end of the course... Learn about: Office IT, Ms Office, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...A deeper understanding of the psychology of the Customer The opportunity to climb the career ladder in a Customer Service setting... Learn about: Customer Service, Communication Training...
- Course
- Distance Learning
- Advanced
- December
...Customer Services : An Introduction This module covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality... Learn about: Customer relationship, Customer analysis, Customer Relationship Management...
- Course
- Online
- Different dates available
...Module Three – Gathering the Right Tools Module Four – Identifying Procedures to Include Module Five – Top Five Procedures to Record Module Six – What... Learn about: MS Excel, Verbal Communication Skills, Non-Verbal Communication Skills...
- Course
- Online
- Intermediate
- Different dates available
...this course is a complete package for you with all required skills of professional administrator and receptionist. There is no experience or previous qualifications... Learn about: Communication Skills, Taking messages, Telephone management...
- Short course
- Online
- Advanced
- Different dates available
...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Up Mock Exam Mock Exam – Certificate in Customer Service Skills Training Final Exam Final Exam – Certificate in Customer Service Skills Training Assessment... Learn about: Customer Service Skills, Customer Service, Effective Management...
- Course
- Online
- Different dates available
...be able to sharpen up your skills and make certain that you remain on top of all the employers’ lists. COURSE CURRICULUM Administrative Management Module... Learn about: Office IT, Microsoft Office, Team Training...
- Course
- Online
- Intermediate
- Different dates available
...by Phone Saying No Staying Out of Voice Mail Jail Stress Busting Taking Messages This is My Mentor To Serve and Delight Verbal Communication Techniques... Learn about: Stress Management, Customer In Person, Transactional Analysis...
- Course
- Online
- Beginner
- Different dates available
...exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples... Learn about: Customer relationship, Communication Training, Customer Retention Strategy...
- Course
- Online
- Different dates available
...Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
...Our e-learning is a cost-effective and successful approach for many individuals and teams. It provides a flexible learning method, allowing candidates... Learn about: Tourism Hospitality, Tourism Marketing, Hospitality Marketing...
- Course
- Distance Learning
- Advanced
- December
...Evaluating and Managing Teams The Stages of Team Development Plus More Module 8 - Concept of Empowerment & Ownership This module covers the following topics... Learn about: Profitable customers, Communication Training, Quality Training...
- Course
- Online
- Intermediate
- Different dates available
...and basic computer knowledge. In any overall outlook, this course comes as a whole package which will help you become a legal secretary. Diploma in Legal... Learn about: Minute Taking, Effective Time Management, Customer Service...