Charterhouse Training courses

...construction Linking ideas together The active and passive voice Subject and verb agreement Punctuation Apostrophes, the possessive form; abbreviations...

...Course Content What is customer service? Your experience of receiving excellent and poor service The benefits of delivering excellent customer service...

...department or team. Details and prices are available on request. Assessment No formal assessment. Candidates will receive a City College Coventry Certificate...

...staff members with the responsibility for fire safety at work. This enables employers to meet the requirements of the Fire Precautions (workplace)...

...Communication styles and effects Communicating effectively to diffuse situations Strategies to deal with conflict Achieving a win-win situation Suitability...

...proportion of practical work including open discussions, case studies, a questionnaire and syndicate work. Course Content Benefits of working as a...

...the knowledge and confidence to deal with a First Aid emergency. Completion of this course will ensure that delegates are legally compliant with the current...

...& Cold Injuries Medical Emergencies Reporting Procedures Suitability Candidates must possess a current full 4 day First Aid at Work certificate. This...

...(9.30 am â€" 4.30pm) Course notes and / or manuals are provided Progression Performance Management Effective Communication Skills...

...Process One to one Communication Skills Reflective learning and personal development are essential features of the programme, to be achieved through...

...has 6 credits which can be carried over into the New L3 Certificate or Diploma in First Line Management qualifications... Learn about: Line Management...

...is designed for all managers / supervisors who have line management responsibility for their teams' performance. This course outline can be adapted... Learn about: Team Performance...

...Candidates will receive a City College Coventry Certificate of Attendance Duration 1 day (9:30am - 4:30pm) Course notes and / or manuals are provided Progression...

...of Occupational Safety and Health (IOSH). Duration 4 days (9.30 -4.30) Course notes and / or manuals are provided Progression NEBOSH General Certificate...

...Certificate awarded by the Institute of Occupational Safety and Health (IOSH). Duration 1 Day (9.30 â€" 4.30) Course notes and / or manuals are provided...

...Working Safely introduces a completely new approach to health and safety training offering all the basics in a high impact interactive package...

...managers and team leaders who have been in the role for some time and would like to learn ways of turning the group they manage into an effective...

...key roles within meeting groups How to effectively document meetings â€" the role of the Secretary/ Administrator Problem solving cycles and how they function...

...a work log to review during the course. This will be sent to delegates in advance of the course. This course outline can be adapted to meet the needs of an organisation...

...department or team. Details and prices are available on request. Assessment No formal assessment Duration 1 day (9:30am - 4:30pm) Course notes and /... Learn about: Microsoft Access...