Churchill Square Training & Development courses

...Identifying Job Competencies This session will discuss how to identify technical and performance skills needed to do a job. Position Profiles and Job Descriptions... Learn about: CV Writing, Training needs, HR issues...

...the power of co-creation to initiate lasting, powerful changes that can make an organization the best it has ever been, because of people who care and are committed... Learn about: Sales Techniques, Sales Training, Appreciative Inquiry...

...Dress for success What Topics are Covered? -Body language -Give me some space! -What’s your face saying? -What’s your body saying?... Learn about: Relationship Building, Sales skills, Body Language Training...

...to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives... Learn about: Interpersonal Communication, Sales Training, Customer Retention Strategy...

...Students will also have an opportunity to identify their personal learning objectives. What’s Missing in Telephone Communication? To begin, participants... Learn about: Customer Care, Customer Service, Customer relationship...

...session will explore evaluation metrics and privacy issues. Requirement Driven Product Selection During this session, participants will look at the Requirement... Learn about: Strategic Planning, Relationship Building, Customer satisfaction...

...This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment... Learn about: Customer Care, Customer Retention Strategy, Organizational Skills...

...Dealing with challenges assertively -Dealing with stress -The first critical element: A customer service focus -The second critical element... Learn about: Communication Skills, Sales Training, Customer Retention Strategy...

...Learn what to say and what to ask to create interest, handle objections, and close the sale. Anybody who is involved in using the telephone for sales... Learn about: Telephone answering, Customer Service, Sales Training...

...Basic Proposal Formats During this lecture, we will look at indirect and direct proposals. Participants will then turn a direct proposal into an indirect proposal... Learn about: Communication Training, Customer Retention, Customer satisfaction...

...This programme will teach entrepreneurs how to develop, market, and manage an e-commerce business, giving them a crucial advantage in today’s competitive market... Learn about: Business Strategy, Sales Training, Customer Service Skills...

...participants will explore some advertising myths. Networking Tips To wrap up the day, participants will learn about the keys to successful networking... Learn about: Sales Training, Marketing Strategy, Key Terms...

...Describe features of some of the key social media sites, including Facebook, LinkedIn, and Twitter - Decide whether a blog adds value to a social media... Learn about: Marketing Segmentation, Marketing Tools, Marketing Strategy...

...so they have to do things a little differently than big business in order to grow their presence, increase results, and meet business goals... Learn about: Marketing Strategies, Marketing Segmentation, Marketing Tools...

...How to develop, refine, and execute the art of cold calling. This course is ideal for individuals who want to generate leads. COURSE OUTLINE Targeting... Learn about: Marketing Tools, Public Speaking, Sales Training...

...make you a better salesperson. Buying Signals During this session, participants will learn how to know when the buyer is ready to close. Closing the... Learn about: Sales Techniques, Customer satisfaction, Relationship Building...

...relationship management tools will also be discussed. Keep Going Forward To wrap up the course, participants will consider how they can continue to evolve... Learn about: Building Relationships, Sales Techniques, Customer Retention Strategy...

...t’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood... Learn about: Customer satisfaction, Setting Goals, Marketing Strategy...

...Structuring Messages This session focuses on building a media image and creating strong, positive messages. Media kits are also covered. Establishing Media Guidelines... Learn about: Media Advertising, Media management, Media Studies...

...Many companies advertise with pay per click ads. This course focuses on the largest machine available: Google AdWords. In this course, participants... Learn about: Marketing Communications, Advertising and Marketing, Marketing Strategy...