Churchill Square Training & Development courses

...Identifying Job Competencies This session will discuss how to identify technical and performance skills needed to do a job. Position Profiles and Job Descriptions... Learn about: Interviewing Process, Job analysis, Job Advertisements...

...Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an environment... Learn about: Design techniques, Sales Techniques, Inquiry Process...

...Apply your knowledge of body language to improve communication -Understand the impact of space in a conversation -Understand the nuances of body language... Learn about: Body Language Training, Customer Service, Sales skills...

...What Topics are Covered? -Focusing on your customer -What influences people in forming relationships? -Disclosure -How to win friends and influence people... Learn about: Interpersonal Communication, Communication Training, Sales Training...

...Tools to facilitate communication. -The value of personalising interactions and developing relationships. -Vocal techniques that enhance speech and communication ability... Learn about: Listening Skills, Negotiation Skills, Customer Service...

...the four pillars of CRM and how they can use them to help others embrace the CRM plan. Homegrown vs. Application Service Provider Participants will... Learn about: Sales Techniques, Relationship Building, Customer Manager...

...Understanding Leadership Next, participants will explore what leadership is all about. Paul Hersey and Ken Blanchard’s Situational Leadership II® model will be discussed... Learn about: Listening Skills, Sales Techniques, Organizational Skills...

...what leadership is all about. Paul Hersey and Ken Blanchard’s Situational Leadership II® model will be discussed, as well as Robert Greenleaf’s concept of servant leadership... Learn about: Setting Goals, Customer Manager, Telephone techniques...

...Exceptional Things about Selling by Phone This session will help participants put a different spin on selling by phone. Topics will include maintaining a positive outlook... Learn about: Sales Training, Customer Service, Customer Manager...

...persuasive without being pushy. Elements of a Successful Presentation During this session, participants will explore five keys to success through a lecture... Learn about: Communication Skills, Customer Retention Strategy, Marketing Communications...

...This course will help teach participants: o Describe what the terms e-commerce and m-commerce mean o Develop an e-commerce business plan o Evaluate e-commerce... Learn about: Software Options, Business Strategy, Customer Retention Strategy...

...Discover how to use low-cost publicity to get their name known. -Know how to develop a marketing plan and a marketing campaign. -Use their time rather... Learn about: Plant Science, Marketing Tools, Marketing plan...

...have some familiarity with social media already. Participants will learn to develop a social media marketing plan as a part of their overall marketing strategy... Learn about: Communication Skills, Team Training, Marketing Communications...

...This two-day workshop will help small business owners and managers develop their marketing message, create a marketing plan, and apply the right strategies... Learn about: Sales Techniques, Sales Training, Marketing Segmentation...

...Your Market Participants will learn eight ways to target their market. Then, they will fill out a worksheet for their target market. The Prospect Dashboard... Learn about: Public Speaking, Sales Techniques, Trade Finance...

...Customer Complaints This session will look at how customer complaints and how they can actually make anyone a better salesperson. Overcoming Objections... Learn about: Listening Skills, Building Credibility, Observation Skills...

...relationship management tools will also be discussed. Keep Going Forward To wrap up the course, participants will consider how they can continue to evolve... Learn about: Customer Retention Strategy, Sales Training, Customer relationship...

...with the characteristics of honesty, trustworthiness, and competence. This course will help you learn how to be one of those smart sales professionals!... Learn about: Selling Techniques, Customer Service Skills, Marketing Strategy...

...Structuring Messages This session focuses on building a media image and creating strong, positive messages. Media kits are also covered. Establishing Media Guidelines... Learn about: Media management, Communications Planning, Media Studies...

...short tail strategies. Ad groups will also be covered. Creating a PPC Campaign Next, participants will learn about PPC budgeting. They will also learn... Learn about: Communication Skills, Sales Training, Google Ads...