Churchill Square Training & Development courses

...Employee orientation and onboarding - Planning training and external providers - Performance reviews - Attendance management and diversity... Learn about: CV Writing, Job Advertisements, HR Management...

...and destiny Work through a simple Appreciative Inquiry process Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative... Learn about: Design techniques, Customer satisfaction, Appreciative Inquiry...

...This session will help you get started on the road to good posture. Dressing Up Next, participants will learn why dress is so important and how they... Learn about: Customer Retention Strategy, Sales Training, Relationship Building...

...Focusing on Your Customer To begin, participants will learn what consultative selling (or customer-focused sales) is all about. Participants will... Learn about: Relationship Building, Customer Service Skills, Key Interpersonal Skills...

...Students will also have an opportunity to identify their personal learning objectives. What’s Missing in Telephone Communication? To begin, participants... Learn about: Listening Skills, Customer Manager, Sales Training...

...at ways to narrow the scope of your field and to get the right people to move your CRM program along. Strategies for Customer Retention... Learn about: Customer Service, Customer Retention Strategy, Customer Manager...

...as well as Robert Greenleaf’s concept of servant leadership. Techniques for managing performance and conducting onboarding and orientation will also be discussed... Learn about: Customer Relationship Management, Organizational Skills, Customer Retention Strategy...

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around... Learn about: Setting Goals, Customer Care, Communication Skills...

...and techniques to personalize each sales call. -Build trust and respect with customers and colleagues. -Warm up your sales approach to improve success with cold calling... Learn about: Customer Care, Customer Retention, Communication Skills...

...formal and informal. Writing Your Proposal During this session, participants will learn what background information to gather and how to organize... Learn about: Customer Retention, Customer Service, Marketing Tools...

...sales, and inventory management o Create a marketing plan with all the essential elements o Market your online store using social media and other appropriate... Learn about: Customer Retention Strategy, Customer Service, Sales Techniques...

...Saying No to New Business Participants will read an article on why and when they should tell say no to a customer. Advertising Myths Next, participants... Learn about: Marketing plan, Marketing Processes, Business model...

...with microblogs and video logs (also known as vlogs) joining the mix in recent years. This session will start by helping participants identify if they should be blogging... Learn about: Team Training, Sales Techniques, Marketing Strategy...

...Leverage the best of Internet and social media marketing What Topics are Covered? -Marketing for small business -Elements of a successful marketing message... Learn about: Campaign Planning, Marketing Tools, Communication Training...

...and so your success today is a result of the prospecting you did six months ago. In this one-day workshop, you will become skilled at prospecting and learn the 80/20... Learn about: Trade Finance, Customer Relationship Management, Communication Skills...

...to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter... Learn about: Customer satisfaction, Communications Planning, Business Strategy...

...in how we conduct our lives. Sales professionals understand they can connect to and leverage these habits. This course is designed for entrepreneurs... Learn about: Strategic Planning, Customer satisfaction, Business Marketing...

...participants will explore consultative selling and the efforts-result matrix. Participants will also discuss how to build trust and credibility with their clients... Learn about: Customer satisfaction, Setting Goals, Customer Manager...

...Establishing media guidelines -Managing the media -The press release -PR and the crisis -Social media and public relations This course is recommended for... Learn about: Boot Camp, Marketing Strategy, Sales Techniques...

...are discussed. Then, some ways to increase success (such as split tests and the Google Display Network) are covered. Finally, participants will learn about... Learn about: Advertising and Marketing, Sales Techniques, Communication Skills...