Churchill Square Training & Development courses

...Learners will get a look at content management systems, e-commerce server packages, and web hosting services in this session. A test drive of an online... Learn about: Customer Service Skills, Sales Techniques, Communication Skills...

...The Tools -Designing Your Campaign Strategy -Crafting Messages for Each Campaign -Good Habits Get Optimal Results -What to Write -Subject Lines and Action Calls... Learn about: Sales Techniques, Marketing Tools, Content Creation...

...Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively... Learn about: Behavior Types, Marketing Segmentation, Marketing Communications...

...Practice Makes Pretty Good In this session, participants will role play a difficult situation using the scenario from their pre-assignment. Changing Yourself... Learn about: Communications Planning, Anger Management, Anger Counselling...

...and produce a win-win outcome. What Will Students Learn? -What conflict is and how it can escalate. -The types of conflict and the stages of conflict... Learn about: Conflict Resolution, Stages of Conflict, Risk Insurance Management...

...workplace violence. We will look at both the policy and the program in detail. Risk Assessment A risk assessment will help the organization identify possible... Learn about: Problem Solving, Conflict Resolution, Workplace design...

...including preparing visual aids Effective communication (incl. questioning) Kirkpatrick’s levels of evaluation On-the-job support Managing stress and dealing... Learn about: Team Leader, Effective Communication, Training Presentations...

...participants will learn how to calculate the return on investment from training and perform a cost-benefit analysis. Presenting Training Results The final... Learn about: Key Aspects, Action plan, Setting the Framework...

...your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical... Learn about: ICE Process, Facilitation Skills, Data Management...

...How and why to write learning objectives -Ways that adults learn and retain information -Tips for following up after training -Training tips Anyone involved in training... Learn about: Effective Methods, Training Methods, Training techniques...

...the key principles of adult learning through an exercise and small group work. The Learning Process In this session, participants will explore the four basic steps in learning... Learn about: Learning Styles, Event Planning, Training Program...

...make their training stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning... Learn about: Design techniques, Storyboarding Techniques, Creative Thinking...

...Likewise, we’ve all been somewhere where the class clown is able to lighten the mood and help people have fun. The good news is that humor can help you... Learn about: Team Leader, Training techniques, Training Game...

...students will have an opportunity to ask questions, complete an action plan, and talk with the trainer... Learn about: Training Program, Team Leader, Professional Best...

...to ask questions and fill out an action... Learn about: Training Methods, Relationship Building, Motivation Training...

...Then, participants will learn about and practice twelve easy, effective ways to intervene in a group discussion. Building Sustainable Agreements Getting... Learn about: Facilitators Work, Team Leader, Workflow Management...

...sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating... Learn about: Team Bonding, Team Leadership, Skills & Training...

...participants will learn how to determine order quantities, re-order points, and safety stock through discussion and a case study. The Receiving Process... Learn about: Customer Service, Business management, Types of Inventory...

...To begin, participants will learn what crowdsourcing is and where it came from. They will also review their pre-assignment and explore some terms related to crowdsourcing... Learn about: Business model, Crowdsourcing Platform, Business management...

...Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce... Learn about: Team Leadership, Conversational Leadership, Team Leader...