Churchill Square Training & Development courses

...Transaction Management It’s no good having customers but having no way for them to make their purchases. Transaction management is the focus of this session... Learn about: Marketing Communications, Performance Management, Communication Skills...

...and analysis techniques that e-mail marketers can use to evaluate their success. Test Driving The final session of this course will give participants... Learn about: Marketing Strategy, Content Creation, Email Marketing...

...understanding why someone is behaving in a particular way is enough to ease your anger a little. Participants will explore the four main behaviour types in this session... Learn about: Managing Anger, Marketing Processes, Behavior Types...

...There are a million possible answers to this question, but we will discuss the ten most common reasons. De-Stress Options to Use When Things Get Ugly To wrap up the workshop... Learn about: Preventing Problems, Communication Skills, Problem Solving...

...The five most common conflict resolution styles and when to use them. -How to increase positive information flow through non-verbal and verbal communication skills... Learn about: Relationship Building, Conflict Resolution, Relationship Counselling...

...One looking at a three-phase problem solving model and a problem solving toolkit. Participants will then apply these skills to a case study and to a personal problem... Learn about: Management skills, System Approach, Behavioural Therapy...

...Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting... Learn about: Workflow Management, Stress Management, Team Leader...

...Explore the most effective methods to report training results, including a return on investment Setting the Framework Pre-Assignment Review Kirkpatrick’s... Learn about: Setting the Framework, Evaluation Model, Evaluation Framework...

...Diving Deeper Into the Data Next, participants will learn how to use several key analysis tools, including the McKinsey 7S model and SWOT analysis... Learn about: ICE Process, Data Management, Collecting Data...

...as having the trainee train others, both of these steps are looked at... Learn about: Training Methods, Strategic Planning, Programme Planning...

...We know that being a good trainer is the result of developing skills to bring information to an audience. This information will then engage... Learn about: Training techniques, Event Planning, Learning Process...

...make their training stronger, more memorable, and more engaging for learners by using visual storytelling and graphical techniques to create better learning... Learn about: Powerful Story, Design techniques, Training Power...

...will take part in three easy games that can be adapted for many situations. Then, they will discuss the games from a trainer’s perspective. Creating... Learn about: Training Methods, Training Skills, Team Leader...

...improve their listening skills. Connecting With People During this session, we will look at ways to build rapport and how to use facilitative training... Learn about: Training Program, Strategic Planning, Survival Skills...

...Herzberg’s theories of motivation. They will also review their pre-assignment. Setting Goals Goal setting is an important part of motivation... Learn about: Team Leadership, Training Methods, Training Program...

...Then, participants will learn about and practice twelve easy, effective ways to intervene in a group discussion. Building Sustainable Agreements Getting... Learn about: Relationship Building, Facilitators Work, Communication Training...

...preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise Audit activities... Learn about: Skills & Training, Organizational Skills, Key concepts...

...Better maintain inventory accuracy COURSE OVERVIEW Course Overview You will spend the first part of the day getting to know participants and discussing... Learn about: Inventory Management, Sales Techniques, Business team...

...To begin, participants will learn what crowdsourcing is and where it came from. They will also review their pre-assignment and explore some terms related to crowdsourcing... Learn about: Start up, Business management, Customer Service...

...Common language and trust will also be discussed. The Conversational Leadership Framework In this session, participants will learn about the conversational... Learn about: Communication Skills, Communication Training, Organizational Conversation...