Churchill Square Training & Development courses

...Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management -Create a marketing plan with all... Learn about: Customer Relationship Management, Sales Training, Marketing Processes...

...Crafting Messages for Each Campaign Next, participants will take an in-depth look at creating engaging e-mail marketing messages. Design, message writing... Learn about: Marketing Strategy, Target Market, Marketing Processes...

...Control your own emotions when faced with other peoples’ anger. - Identify ways to help other people safely manage some of their repressed or expressed anger... Learn about: Anger Management, Communication Tips, Relationship Building...

...De-stress options to use when things get ugly For people who want to turn difficult situations into opportunities for growth. Course Overview Conflict... Learn about: Self development, Anger Counselling, Problem Solving...

...The role of communication in conflict resolution (including information on active listening, paraphrasing, asking questions, and body language)... Learn about: Behavioural Safety, Anger Counselling, Relationship Counselling...

...To start the workshop, we will examine what workplace violence is, the cycle of violence, and some warning signs. Understanding the Behavior Wheel During this session... Learn about: Security Systems, Risk Analysis, Workflow Management...

...The Practical Trainer workshop before taking this course. - Demonstrate your understanding of learning styles and how to accommodate all four learning... Learn about: Conflict Management, Presentation techniques, Conflict Resolution...

...session will give participants some tips on presenting results to stakeholders. Workshop Wrap-Up At the end of the course, students will have an opportunity... Learn about: Training Results, Evaluation Strategy, Cost-benefit analysis...

...Create a simple yet thorough training needs analysis for their organization or client Individuals responsible for planning and designing training COURSE... Learn about: ICE Process, Collecting Data, SWOT Analysis...

...How and why to write learning objectives -Ways that adults learn and retain information -Tips for following up after training -Training tips Anyone involved in training... Learn about: Training techniques, Training Skills, Programme Planning...

...Participants will also look at some situations that could identify a need for training, and some of the benefits that training can bring. What Makes a Successful Trainer?... Learn about: Training Program, Learning Styles, Programme Planning...

...Bringing the Story to Life In this session, participants will learn how to bring their story to life with graphic design, the right medium for the message... Learn about: Programme Planning, Storyboarding Techniques, Design techniques...

...When Games Go Badly Despite our best intentions and planning, sometimes a game won’t work. We will discuss how to anticipate, avoid, and deal with problems... Learn about: Game Experiences, Training techniques, Programme Planning...

...This session will focus on open questions, closed questions, and probing. Participants will also have an opportunity to practice these skills in an exercise... Learn about: Relationship Building, Programme Planning, Strategic Planning...

...which will help them understand their motivators. Creating a Motivational Climate This session will look at the reinforcement theory, also called the behavioral theory... Learn about: Motivation Training, Fun Activity, Training Methods...

...on giving and receiving feedback. It will conclude with an exercise that will help them practice this skill. Managing Divergent Perspectives... Learn about: Facilitation Language, Facilitation Skills, Creative Thinking...

...study which allows them to reflect upon all the principles and practices illustrated in this course. Workshop Wrap-Up At the end of the course... Learn about: Performance Management, Team Bonding, Team Leader...

...The Put-Away Process Participants will discuss the five goals of the put-away process. Maintaining Inventory Accuracy Next, participants will learn... Learn about: Business team, Sales Techniques, Performance Management...

...This one-day course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom... Learn about: Business Strategy, Start up, Business management...

...leadership is all about. Fundamental Elements This session explores some key concepts, including designing meaningful conversations and personal skill-building... Learn about: Conversational Leadership, Team Leader, Team Leadership...