Coaching Skills for Sales Managers
Short course
In Edinburgh
Description
-
Type
Short course
-
Level
Intermediate
-
Location
Edinburgh (Scotland)
-
Duration
Flexible
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
This Coaching Skills for Sales Managers course is available throughout the UK.
Facilities
Location
Start date
Start date
About this course
Knowledge of the key coaching styles
How to improve individual performance
How to deal with defensiveness
To be able to identify opportunities for coaching in the work environment
Reviews
-
The course was simply awesome and I had a nice time in all. Thanks for the same.
← | →
Course rating
Recommended
Centre rating
Student
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Coaching Skills
- Coaching
- Mentoring
- Sales
- Play
- Sales Training
- Understanding
- Reviewing
- Coaching Definitions
- Coaching Individual Experience
Course programme
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)
10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)
10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)
11:00 - 11:15 Coffee
11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills)
12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback)
12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees)
12:45 - 13:00 Identification of Coaching Needs (Reviewing the learner\\\'s needs)
13:00 - 13:45 Lunch
13:45 - 15:00 Coaching in Practice (Role-play and practical)
15:00 - 15:15 Coffee
15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions)
16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach)
16:30 Summary & Action Plans Agreed
Coaching Skills for Sales Managers