Customer Service College Courses

... and business customers. They are likely to be dealing with more complex accounts. Foreign Currency Advisers: They identify the most appropriate method of transferring funds overseas to meet the customer’s needs and process the transfer applications. Administration Supervisors: They... Learn about: Financial Services, Financial Training, Customer Service...

...This course is an introduction to the hair and beauty industry and to working in a salon. It includes: Customer service; reception duties; health and safety; introduction to hairdressing services; introduction to basic perming and colouring; applying basic make-up and providing basic manicure... Learn about: Full Time, Hair and beauty, Customer Service...

...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services. It has six pathways - three for adults and three for children and young people: Management Residential Services... Learn about: Career planning, Social care, Communication Skills...

... and develop a plan to meet objectives, both personally and with a team. Be able to identify and comply with regulatory requirements. Reflect on, and enhance their selling skills. Understand and demonstrate the key elements in providing excellent customer service. Be able to effectively process financial... Learn about: Sales Training, Financial Training, Customer Service...

...You will be an experienced practitioner who works directly with clients disseminating information, advice, guidance and formal advocacy. You will: have managerial or training responsibilities be a creator of information, advice and guidance within the service/practice be dynamic in your dealings... Learn about: Customer Service...

...electronically Making & receiving calls Provision of portfolio and assistance with evidence collection Onsite assessment/observation of each candidate... Learn about: Administration System, Customer Service, Call Handling...

...This qualification acts as a progression route from the Level 3 Diploma in Health and Social Care (England) qualification to the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (90 credits) qualification. It will support you... Learn about: Customer Service, Management according to relevant competence, Adult care...

... administrative systems, delivering customer service, or running projects. These are work-based qualifications which will help learners to develop their work skills... Learn about: Business Studies, Business Organisation, Team Training...

...If you have a passion for excellent customer service & working with people then you will enjoy this course... Learn about: Customer Service...

... of customer on a consistent basis... Learn about: Customer Service...

...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one day. This course will help students gain entry to L2 or even L3 business related courses or business apprenticeships... Learn about: Customer Service...

.... Comply with health and safety procedures in a contact centre OPTIONAL UNITS FROM A SELECTION INCLUDING Supervise customer service activities in a contact... Learn about: Customer Service...

... will develop knowledge of how an open-minded approach is needed to identify appropriate responses to these different needs. You will explore different sources of information about their destinations in order to know which services and resources are available to provide support and guidance to tourists... Learn about: Customer Service...

... in a team · Manage or support equality of opportunity, diversity and inclusion Group E · Organise the delivery of reliable customer service · Improve... Learn about: Customer Service, Team Training...

... interactions with advice and guidance clients Manage personal caseload Evaluate and develop own contribution to the service Operate within networks Understand... Learn about: Management of Risk, Client Management, Customer Service...

... of customer on a consistent basis... Learn about: Key Account Management, Relationship Marketing, Customer Retention...

... of the selling process and the importance of customer care... Learn about: Business Administration, Sales Training, Business management...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Team Leader, Customer Relationship Management...

..., you will cover the principles of supervising customer service performance in the hospitality, leisure, travel and tourism industry... Learn about: Customer Service, Team Training...

... of, and spot the signs of Child Sexual Exploitation. We look at how to maintain a healthy lifestyle as well as the best practices of how to treat your customers... Learn about: Visual Impairment, Disability Awareness, Taxi VRQ...