Sales and Marketing college courses

...for example sales or retail staff, staff working on service desks, call centre staff. Designed for staff who are responsible for delivering customer service...

...Blogging is a great search engine optimization tool. This Blogging Course Level 3 will teach you the appropriate blogging skills, including the basics of blogging... Learn about: Social Media...

...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service, Relationship Marketing, Customer Retention...

...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Customer Relationship Management, Customer Retention, Customer Service...

...but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team. Designed...

...Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service excellence in your organization...

...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...

...such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation/business... Learn about: Customer Service, Customer Retention, Relationship Marketing...

...which will help you gain referrals and reoccurring business .i.e. Re-mortgage requests. The Qualification you will gain at the end of your training...

...A visual merchandiser plays a critical role in the look, feel and culture of a brand. If visual merchandising is done well, it can create awareness whilst... Learn about: Window Display, Merchandising techniques, Visual merchandiser...

...It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations of customer on a consistent basis... Learn about: Customer Retention, Key Account Management, Customer Service...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

...Students who would like to develop professional copywriting skills. This is an in-depth course guiding students through the development of an effective...

...the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer service... Learn about: MS Excel, Customer Service...

...During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Care, Customer Service, Customer Retention...

...The course is suitable for anyone who is employed in customer service environment for at least 12 weeks for 16 hours a week. NVQ Customer Service...

...receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques... Learn about: Customer Service, Call Centre...

...This is A Modern Apprenticeship in Customer Service, It is a vocational qualification and is nationally recognised...

...to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors. The qualification covers... Learn about: Customer Service Skills, Customer Retention, Quality Training...