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Classroom-based Communication Skills Colleges
- Vocational qualification
- Croydon
- 1 Day
...and how to select an appropriate format. The course covers preparation, listening, effective note-taking, tips and techniques. PROGRESSION/CAREERS OPPORTUNITIES...
- NVQ
- Rusper
...To contribute to the skills, knowledge and overall performance of the industry's workforce. Suitable for: Those working in a senior customer interface role and with the responsibility for decision. making and supervising others...
- NVQ
- Coalville
- 12 Months
... on gathering evidence and check your understanding of the required underpinning skills and knowledge for each unit. How will I be assessed? With your assessor...
- A Level
- Doncaster
- Different dates available
...! The choice is yours. Key Skill Units: Career Planning Community Project Presentation Skills Teamwork Work Experience Supporting others Planning for Progression... Learn about: Team Training...
- NVQ
- Huntingdon
- 12 Months
...The individual may have to attend knowledge sessions at Huntingdonshire Regional College with the majority of the course taking place in the work place...
- NVQ
- Appleby-in-westmorland
...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...Standards (NOS) units that belong to that structure, which are published by the ICS. Suitable for: Suitable for all individuals who provide and participate...
...Standards (NOS) units that belong to that structure, which are published by the ICS. Suitable for: Suitable for all individuals who provide and participate...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- NVQ
- Crawley
... customer service through effective hand over C4 Deliver customer service to difficult customers D10 Develop your own and others’ customer service skills... Learn about: Customer Service...
- Vocational qualification
- Newryand5 other venues
- Armagh, Lurgan, Banbridge, Portadown, Kilkeel
- Different dates available
- 5 Weeks
...This course is suitable for This course will help you identify and develop good presentation skills for a variety of situations. It focuses on personal preparation, planning, delivery and evaluation of successful presentations as well as the use of appropriate visual aids and presentation software... Learn about: Visual Aids, Executive Presentation, Public Speaking...
- Vocational qualification
- Skipton
... Qualifications n/a Career Progression Certificate in Post Graduate Study Skills Graduate CIPD HNC/D in Business and Training Job enhancement Campus Work Experience...
- NVQ
- Belfast City
...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector...
- NVQ
- Rusper
...To contribute to the skills, knowledge and overall performance of the industry's workforce. It provides a first insight into the principles and processes of the delivery of customer service and will aid career progression. Suitable for: Those working in a customer interface role, these...
- Vocational qualification
- Southampton
- 1 Day
... personal self-esteem A one day workshop for practical guidance in how to develop assertiveness skills in a range of workplace situations. To gain the tools...
- BTEC
- Liverpool
- 3 Days
...sia training warrington. The Security Industry Authority is the organisation responsible for regulating the private security industry. We are an independent...
- Vocational qualification
- Hengoed
...This course is for individuals looking to improve their communication skills...
- Vocational qualification
- London
- 1 Year
...This course will particularly suit those who can read fairly fluently but wish to improve their life skills as well as their communication skills, e.g. form filling, map reading, using timetables, how to write a formal letter, how to take notes and how to follow instructions, etc. It covers a...
- Vocational qualification
- Springburn
...Communication Core Skills Core Skills Communications can be achieved at Access 2, Access 3, Intermediate 1, Intermediate 2 and Higher levels...
- Vocational qualification
- Wandsworth
- 5 Weeks
...This course is for people who want to develop their communication skills whether this is for their personal life or within a work situation. It is going to be particularly useful for individuals wishing to develop the confidence to progress to the next stage in work. Through practice, in a...
- A Level
- Preston
- 2 Years
...What is Communication & Culture? Whether we are aware of it or not, we spend every moment communicating. We depend on this activity in our personal, social and working lives. So it makes sense to find out what, how and why we're communicating. Communication takes many forms, from personal...
- A Level
- East Sussex
- 2 Years
... coaching or business? Communication and Culture is a wide-ranging subject which develops your own communication skills by studying many different types...