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Customer Relationship Management Colleges
- Vocational qualification
- Broadstairs
- Different dates available
...customer service within the rules And candidates then select a further five units from a list of options, which cover the following themes: Impression... Learn about: Relationship Marketing, Customer Retention, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Relationship Management, Customer Care, Customer Retention...
- NVQ
- Online
- Different dates available
- 1 Year
...This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Managers Customer Service Assistants Retail Managers... Learn about: Customer Relationship Management, Customer Retention, Customer relationship...
- NVQ
- Derby
- Different dates available
...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer Manager, Customer Service, Customer Relationship Management...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
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- Vocational qualification
- Online
- Different dates available
...This course aims to: • Introduction to SalesForce • Intro to SalesForce Automation • Working with the SalesForce System • SalesForce Solution • Salesforce... Learn about: Sales Marketing, SalesForce Automation, Sales Training...
...This course aims to: • Introduction to SalesForce • Intro to SalesForce Automation • Working with the SalesForce System • SalesForce Solution • Salesforce... Learn about: Sales Marketing, SalesForce Automation, Sales Training...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
← | → see all
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
← | → see all
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
← | → see all
- Vocational qualification
- Online
- Different dates available
...This course is for anyone who has day-to-day contact with the SalesForce software and would like to know all of its functions and features, or anyone... Learn about: Customer Relationship Management, SalesForce Solution, Selling Skill...
- Vocational qualification
- Online
- Different dates available
...This course aims to: • Introduction to SalesForce • Intro to SalesForce Automation • Working with the SalesForce System • SalesForce Solution • Salesforce... Learn about: Sales Training, Customer Relationship Management, Sales Manager...
- Vocational qualification
- Online
- Different dates available
...or anyone who is a prospective user looking to get ahead of the game. If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman... Learn about: Selling Skill, Sales Marketing, SalesForce Admin...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...records and client feedback. The Course Includes the Following Units:- Unit One – Identifying Professional Standards, Ethics and Codes of Practice The... Learn about: Telephone Skills, Negotiation Skills, Customer satisfaction...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...for your first full Level 2 qualification, whatever your age. You are aged 19-24 on the 31st of August prior to the start of your course and studying... Learn about: Sales Strategy, Retail Management, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...Development and improvement Qualification Aims By the end of the course, the student will have attained further understanding of a customer service role within the work place... Learn about: Customer Retention, Relationship Marketing, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service, Relationship Marketing, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...health and safety in ICT and contact centres; customer care; interpersonal What will you be learning? This course is designed for employees whose job... Learn about: Team Leader, Customer Relationship Management, Customer Care...
- NVQ
- Broadstairs
- Different dates available
...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Customer Relationship Management, Relationship Marketing, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Certain courses may have additional expenses for materials, equipment and trips for which the student may be liable. Contact us for details... Learn about: Customer Retention, Customer Relationship Management, Customer Service...
- Vocational qualification
- Broadstairs
- Different dates available
...the expectations of customer on a consistent basis. Course Structure This course is designed as a part-time one day course. Each session will begin... Learn about: Customer Retention, Key Account Management, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Where and when? Option 1 Location: Off Campus Start date: Contact us for details. Duration: 9 months How is it delivered?: Apprenticeship Option 2 Location... Learn about: Key Account Management, Customer Service, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...You will find it appropriate if you are already familiar with basic retail skills and require recognition of a wider range of abilities in retailing... Learn about: Sales Promotion, Sales Strategy, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Where and when? Option 1 Location: Off Campus Start date: Contact us for details. Duration: 1 year How is it delivered?: Apprenticeship Option 2 Location... Learn about: Team Training, Sales Strategy, Customer Retention Strategy...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...already competent in a significant variety of retail work activities e.g. senior sales assistant, team leader, supervisor or manager. This version of... Learn about: Sales Promotion, Customer Relationship Management, Team Training...