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Customer Care Masters
We are sorry, we don't have any customer care masters, but we can offer you courses of customer care:
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious.... Learn about: Sales Training, Customer satisfaction, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
...conflict-resolution and active listening skills Improve your non-verbal communication and body language skills Be able to deal with customer complaints... Learn about: Communication Training, Great Customer Service, Communication Skills...
- Course
- Online
- Beginner
- Different dates available
...Difficult Customers Module 4 – Solving Customers' Problems Course Benefits: Full Tutor Support Self paced, no fixed schedules Available to students anywhere... Learn about: Service outsourcing sales, Service level management, Customer Service...
- Course
- Distance Learning
- Advanced
- December
...Substandard Customer Service can wreak irreparable damage on even the strongest and most established reputations. For those who truly master the art... Learn about: Customer Service, Customer relationship, Customer analysis...
- Course
- Online
- Intermediate
- Different dates available
...officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods. COURSE... Learn about: Business and Management, Customer Care, Managing Your Money...
- Course
- Online
- Intermediate
- Different dates available
...and Addressing Customer Needs Module Five – Generating Return Business Module Six – In-Person Customer Service Module Seven – Giving Customer Service over... Learn about: Customer satisfaction, Customer relationship, Customer Manager...
- Course
- Online
- Different dates available
...the Box Meeting Basic Needs Going the Extra Mile Case Study Module Five: Generating Return Business Following Up Addressing Complaints Turning Difficult... Learn about: Customer Service Skills, Customer Care, Service outsourcing sales...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
...With an increasing number of middle-aged and elderly people who heavily rely on prescription drugs, as well as overall awareness of physical well-being... Learn about: Health Management, Medical training, Customer Service Skills...
...With an increasing number of middle-aged and elderly people who heavily rely on prescription drugs, as well as overall awareness of physical well-being... Learn about: Health Management, Medical training, Customer Service Skills...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
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- Vocational qualification
- Distance Learning
- Different dates available
- 5 Days
...This course teaches you how to give a relaxing holistic treatment based on the reflex points on the hands and soles, tops and sides of the feet. Online... Learn about: Communication Skills, Relaxing holistic treatment, Breathing Techniques...
...This course teaches you how to give a relaxing holistic treatment based on the reflex points on the hands and soles, tops and sides of the feet. Online... Learn about: Communication Skills, Relaxing holistic treatment, Breathing Techniques...
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I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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- Course
- Distance Learning
- Intermediate
- Different dates available
...benefit significantly from this program. Module 1: What is Customer Service Excellence? Module 2: Why is Service Excellence Important? Module... Learn about: Customer Care, Market Research, Customer Service...
...benefit significantly from this program. Module 1: What is Customer Service Excellence? Module 2: Why is Service Excellence Important? Module... Learn about: Customer Care, Market Research, Customer Service...
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...12:15 The Science of Questions in Qualification 12:15 - 12:45 Role Play 12:45 - 13:00 General Discussion 13:00 - 14:00 Lunch Break 14:00 - 15:00 Advanced... Learn about: Customer satisfaction, Selling skills, Customer Service Skills...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...a minimum of 6 credits from Optional Group A and a minimum of 28 credits from Optional Group B. At least 55 credits must be achieved at Level 4 or above... Learn about: Communication Skills, Management according to relevant competence, Care Education...
...a minimum of 6 credits from Optional Group A and a minimum of 28 credits from Optional Group B. At least 55 credits must be achieved at Level 4 or above... Learn about: Communication Skills, Management according to relevant competence, Care Education...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Course
- Online
- Beginner
- Different dates available
...Course syllabus: Unit 1: What is Customer Service Unit 2: Communication Skills Unit 3: Dealing with Difficult Customers Course Benefits Accredited Course... Learn about: Customer Care, Customer database, Customer relationship...
- Course
- Distance Learning
- Advanced
- January
...Certificate of achievement in Retail Management Level 5. Additional CPD Accredited Retail Management Certificate with 80 CPD points available with no extra... Learn about: Communication Training, Customer Care, Consumer Behaviour...
- Training
- Online
- Beginner
- Different dates available
...the four key requirements of the Confidentiality model Understand your role in creating a confidential service Apply your learning to your own work situation... Learn about: Customer Care, Data Protection...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Customer Care, Effective Communication, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
...customer service skills to the next level. Students. Job seekers. On receiving your request an academic officer from the course will call you to explain... Learn about: Customer database, Customer Care, Customer Relationship Management...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
...workplace Communication in the workplace Clients reception and consultation... Learn about: Styling of hair, Hair Salon, Hair treatment...
...workplace Communication in the workplace Clients reception and consultation... Learn about: Styling of hair, Hair Salon, Hair treatment...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Distance Learning
...come into direct contact with customers Support staff with internal customers Sales representatives, telesales and administrative staff... Learn about: Customer Care...
- Course
- London
- Different dates available
...commas, question marks, capital letters and paragraphing accurately • read and understand common documents quickly • carry out the main word processing skills... Learn about: Word Processing, Ms Office, Office IT...