-
All
-
Online
-
Filters
-
London
-
Online
-
Type of studies
-
+ Filters (1)
Classroom-based Customer Management Colleges in London
- NVQ
- London
... will gain at the end of your training will be an NVQ Customer Service. Suitable for: The Edexcel Level 2 NVQ is designed for staff responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks and call centre staff...
- Vocational qualification
- Croydon
- 18 Months
...The programme is offered on units of competence leading to accreditation at the appropriate level and covers areas such as: Creating a positive impression with customers. Delivering reliable Customer Service. Developing Customer relationships; and. Resolving Customer Service problems...
- Vocational qualification
- Tooting
- 11 Weeks
...This short Customer Service course give you an introduction into the many varied skills required in delivering excellent customer satisfaction and will equip you with the skills to take that first step to a professional career. Skills you will gain: + The delivery of good customer service...
- NVQ
- Haringey
- 3 Months
...The course covers a number of topics, including delivering reliable customer service, developing customer relationships and resolving customer problems. Suitable for: These courses are for individuals who already work with customers in any type of business environment. You will need an ID...
-
Everything about the course was very good - the enquiry information, the teaching, the support from my assessor and I have benefitted from it enormously.
← | →
- NVQ
- London
...Suitable for: Individuals whose job involves working with customers whether over the phone, internet or in person...
...Suitable for: Individuals whose job involves working with customers whether over the phone, internet or in person...
-
Everything about the course was very good - the enquiry information, the teaching, the support from my assessor and I have benefitted from it enormously.
← | →
Similar training and in other locations
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- Vocational qualification
- Distance Learning
... excellence in your organization. Suitable for: This programme from Study House is for people seeking to gain an understanding of the principles and practice of good customer relations. No prior knowledge is assumed...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Service Skills, Customer Retention, Customer Care...
- NVQ
- Distance Learning
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- HNC
- Online
...the College is well equipped to ensure that students have the best facilities and resources to help develop their learning and skills. The College is...
- BTEC
- Online
...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Travel Tourism, Travel and Tourism, IT Management...
-
Made to feel essential to their business.
← | →
-
Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | →
- Vocational qualification
- Online
- Different dates available
- 6 Months
... part of the promise that your brand makes to a customer. The demand for customer service exists in all sectors of industry and commerce, at least three million people work in this area as illustrated by research carried out by the Institute of Customer Service. Which means there is a lot of competition... Learn about: Quality Evaluation, Service Excellence, Corrective Action...
... part of the promise that your brand makes to a customer. The demand for customer service exists in all sectors of industry and commerce, at least three million people work in this area as illustrated by research carried out by the Institute of Customer Service. Which means there is a lot of competition... Learn about: Quality Evaluation, Service Excellence, Corrective Action...
-
Made to feel essential to their business.
← | → see all
-
Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Quality Assurance, Financial Training, Quality Training...
- NVQ
- Online
- Different dates available
- 1 Year
...The Customer Service course is designed for anyone who wants to create an efficient service culture that builds loyal relationships with their customers and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive... Learn about: MS Excel, Excellent Customer Service, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Service Delivery, Customer satisfaction, Customer Service Skills...
- NVQ
- Online
... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
.... Customer service plays a vital role in an organisation's ability to generate income and revenue. Delivering effective customer service is essential to the success of all organisations whether they be in the private, public or not for profit sectors. This Oxbridge Home Learning course has been designed... Learn about: Controlling Anger, Telephone answering, Handling problems...
- NVQ
- Online
- Different dates available
- 1 Year
... and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., directing effective communication, managing stress and achieving customer loyalty are some key topics this course will cover. Moreover, you will discover the reasons behind difficult customer behaviours and emotional responses in dealing with customers. Explore various examples of real-life scenarios...