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Communication Skills courses Broadstairs

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Half-day awareness course: Assertiveness Training in Broadstairs

Thanet College
  • Vocational qualification
  • Broadstairs
  • Different dates available

...This short awareness session will look at how to gain co-operation and improve relationship with others. It will help to improve self esteem and confidence... Learn about: Persuasion Skills, Assertiveness Training, Confidence Training...

£ 24 + VAT

Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...questioning and collection of evidence from the workplace. Cost / Equipment £595 Start Date Flexible to suit the candidate... Learn about: Customer Care, Call Centre, Customer Service Skills...

£ 595 + VAT

Similar training online and classroom-based

Save 97%

Communication & Information Handling in Care - Online course

One Education
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 2h

...improved service quality, and compliance with care regulations, while strengthening professional competence and employability. Understand effective communication... Learn about: Communication Training, Records Maintenance, Health and Social Care...

Special Emagister price

£ 9 £ 425
Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

...Getting Beyond the Gate Keeper Controlling the Call Difficult Customers Reporting Case Study Module Four: Phone Etiquette Preparation Building Rapport1 Speaking Clearly... Learn about: Case Study, Getting Beyond the Gate Keeper, Open questions...

Special Emagister price

£ 20 £ 199

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