Communication Skills Courses Cambridgeshire

...and in A2 you are required to complete an independent project producing a web-based presentation and folio of research on a cultural topic. Since communication...

...to the needs and interests of their readers Learn how to improve the impact and persuasiveness of their writing Learn how to present and structure information effectively...

...• Understand their communication style and how this impacts on others • Use good quality questions to understand the needs of the others • Listen actively...

...This course introduces the main historical scripts and links these with the culture and Art forms of the time. Contemporary ways of adapting early letter...

...Course review: This Assertiveness Training runs for three Saturday afternoons, in a small group (max 6), in central Cambridge, with a friendly... Learn about: Not avoid conflict, Able to ask for what you want, Listening Skills...

...It rewards academic achievements, independent learning and wider learning through personal achievements outside the classroom. The AQA Baccalaureate...

...Improve customer/supplier relations Protect front-line staff from potentially distressing incidents. We usually deliver bespoke training in-house...

...After this workshop delegates will be able to: • Make their nerves work for them • Use their body and voice to project a confident image • Use their voice...

...with guidance and support from a college assessor. What will you study To achieve a full certificate in Customer Service, you are required to complete...

...review your micro-skills in a safe environment, enabling you to develop increased self-awareness about your own performance. You’ll learn to identify stressors... Learn about: Advanced Communication Skills, Communication Skills, Communication Training...

...Use all their resources to achieve better results Identify the situations when delegation is appropriate Overcome inhibitions about delegation Foster motivation...

...from the other person’s point of view • Develop strategies to influence people to act • Flex their approach to suit the needs of those they are influencing...

...with guidance and support from a college assessor. What will you study To achieve a full certificate in Customer Service, you are required to complete...

...tone and body language – responding to what’s not being said Identify your own trigger points and how to manage them Gain the other persons attention/buy-in... Learn about: Emotional Intelligence, Communication Skills, Problems and changes management...

...Use all their resources to achieve better results Identify the situations when delegation is appropriate Overcome inhibitions about delegation Foster motivation...

...• Understand the importance of both parties achieving a satisfactory outcome • Understand the structure of effective negotiation • Plan the process to...

...Key training areas : - Planning and preparation - Attitude and tone of voice - Using appropriate language - Body language - Dealing with difficult people...

...meeting to ensure that all delegates contribute fully • Understand the roles that people play in meetings • Manage the agenda to achieve the objectives...

...This course is restricted to a maximum of 6 people. Welcome and Objectives Introductions Why Are Presentation Skills Important? How to stop being nervous... Learn about: Preperation of a presentation, Public Speaking...