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Telephone Skills courses Broadstairs

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Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning... Learn about: Call Centre, Customer Service Skills, Customer Care...

£ 595 + VAT

Similar training online and classroom-based

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Diploma in customer service: telephone etiquette - Online course

John Academy
  • Course
  • Online
  • Different dates available

...Poor Telephone Etiquette 01:00:00 Module Twelve – Wrapping Up 01:00:00 Mock Exam Final Exam... Learn about: Communication Training, Customer Service...

£ 14

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Call Centre, Best Practice...

Price on request

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