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Telephone Skills courses Broadstairs

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Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning... Learn about: Customer Care, Customer Service Skills, Call Centre...

£ 595 + VAT

Similar training online and classroom-based

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...these marking procedures can be improved.) 12:45 - 13:00 Review of Morning Activities 13:00 - 14:00 Lunch 14:00 - 14:30 Customer Care - Best Practice... Learn about: Call Centre, Best Practice...

Price on request
Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Getting Beyond the Gate Keeper, Difficult Customers, Open questions...

Special Emagister price

£ 20 £ 199

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