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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Behavior, Handling skills...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Behavior, Handling skills...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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I had a great time and I feel confident and excited about sound engineering again in the near future. Many thanks once again for all your help, I couldn’t have pulled it off without the knowledge I gained at Bass Sound. Thank you for the earning experience you have given to me.
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- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- August
... naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth... Learn about: Management Skill, Account management, Customer Care Skills...
... naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth... Learn about: Management Skill, Account management, Customer Care Skills...
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I had a great time and I feel confident and excited about sound engineering again in the near future. Many thanks once again for all your help, I couldn’t have pulled it off without the knowledge I gained at Bass Sound. Thank you for the earning experience you have given to me.
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It was just an incredible experience for me and worked as a confidence booster as well. Sean and Darren are brilliant and have designed a course that includes everything. The tutors were beyond expectations and really enjoyable. I highly recommend the course.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- April
...Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and... Learn about: Listening Skills, Client Meeting, Customer Care Skills...
...Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and... Learn about: Listening Skills, Client Meeting, Customer Care Skills...
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It was just an incredible experience for me and worked as a confidence booster as well. Sean and Darren are brilliant and have designed a course that includes everything. The tutors were beyond expectations and really enjoyable. I highly recommend the course.
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 110h - 12 Months
..., this course is designed to help you develop general skills valued by employers everywhere such as communication, personal effectiveness and the ability to work as part of a team. The course includes: Marketing principles in travel & tourism Creating a culture of customer care Developing skills for personal effectiveness... Learn about: Customer Care, Information Systems, Travel and Tourism...
..., this course is designed to help you develop general skills valued by employers everywhere such as communication, personal effectiveness and the ability to work as part of a team. The course includes: Marketing principles in travel & tourism Creating a culture of customer care Developing skills for personal effectiveness... Learn about: Customer Care, Information Systems, Travel and Tourism...
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Course
- Online
- Different dates available
- 4h
...process • Model significant performance improvement • Advise clients on establishing control systems to achieve business plans • Establish the best ongoing... Learn about: Business management, Planning and Business, Customer Service...
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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- Training
- 8 Steele Road, Park Royal
- Beginner
- Different dates available
- 1 Day
... drivers comply with health & safety law in the workplace (5) customer care, company procedures, secure transport ops & manual handling introduction... Learn about: Passenger Management, Health and Safety, Safe Vehicle Operations...
... drivers comply with health & safety law in the workplace (5) customer care, company procedures, secure transport ops & manual handling introduction... Learn about: Passenger Management, Health and Safety, Safe Vehicle Operations...
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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- Short course
- Online
- Different dates available
- 3 Months
... shopping sites provide more offers than traditional shopping stores. eBay is an online shopping website which helps people to buy and sell a wide variety of goods and services worldwide. This course covers deals& offers, payment options, customer care support, and return policy through the eBay website... Learn about: Customer Care...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
...above whether in employment or preparing for employment. This course is designed to raise awareness of issues around equality and diversity... Learn about: Social Skills, Tourism management, Communication Skills...
...above whether in employment or preparing for employment. This course is designed to raise awareness of issues around equality and diversity... Learn about: Social Skills, Tourism management, Communication Skills...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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My instructor was really useful and knowledgeable. He really helped with the delivery of theory and content. I recommended this course to anyone looking for CPC training.
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- Short course
- London Nw10andanother venue.
- North Wembley
- Advanced
- Different dates available
- 1 Day
... to maximise fuel use, Customer care, First Aid, Fire Prevention and correct use of fire extinguishers, Accident prevention, and many other useful driver skills... Learn about: Transport Management, Accident Prevention, First Aid...
... to maximise fuel use, Customer care, First Aid, Fire Prevention and correct use of fire extinguishers, Accident prevention, and many other useful driver skills... Learn about: Transport Management, Accident Prevention, First Aid...
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My instructor was really useful and knowledgeable. He really helped with the delivery of theory and content. I recommended this course to anyone looking for CPC training.
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
... and exciting professional industries and careers you could do. As a hairdresser, you have the privilege of meeting new people every day, making friends with regular customers and making them look and feel amazing. Being an excellent career opportunity, hairdressers are commonly hired as stylists, hairdressing... Learn about: Hair treatments, Salon services, Hair Salon...
... and exciting professional industries and careers you could do. As a hairdresser, you have the privilege of meeting new people every day, making friends with regular customers and making them look and feel amazing. Being an excellent career opportunity, hairdressers are commonly hired as stylists, hairdressing... Learn about: Hair treatments, Salon services, Hair Salon...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
... and so on. Customer Care (Level 2) This home study Customer Care course is designed for people who wish to gain an understanding of the principles and practice of Customer Service. This course is written with the intention of giving you a thorough grounding in Customer Care... Learn about: Team Training, Communication Skills, Customer Care...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Vocational qualification
- Distance Learning
- Different dates available
... marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy for Distance Learning - https://adlonlinecourses.com/agricultural-marketing-bag304?search=agricultural%20marketing - Take control of your future... Learn about: Planning Process, Agricultural Business, Financial Training...
... marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy for Distance Learning - https://adlonlinecourses.com/agricultural-marketing-bag304?search=agricultural%20marketing - Take control of your future... Learn about: Planning Process, Agricultural Business, Financial Training...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Course
- Online
- Different dates available
...marketing and sales? • How does marketing relate to your business strategy? • What’s in it for you and for your organisation? Why choose you?... Learn about: Business Strategy, Sales skills, Professional Practice...
- Vocational qualification
- Online
- Different dates available
- 18 Months
.... techniques. You will study and learn Know how to plan for change and implement it as a leader. You will learn the craft of managing people as well as clients/customers and will learn to develop a culture of customer care within a business setting. Your coursework will prepare you to think strategically... Learn about: Managing Operations, Implementing Change, Business Leadership...
- Course
- Online
- Intermediate
- Different dates available
... there is an established, step-by-step process in place. Managers have difficult conversations with employees, salespeople have difficult negotiations, and other frontline positions deal with difficult customers and demands regularly... Learn about: Difficult People, Customer Service, Customer satisfaction...
- Short course
- Online
- Beginner
- Different dates available
- 20h
... has on your business is largely determined by you. If complaints are handled poorly, customers may withdraw their business and encourage others to do the same. Complaints that are handled well may help you retain existing customers and could result in new customers being referred to your business... Learn about: Customer Care, Angry Customers, Customer Service...
- Course
- Online
- Different dates available
...This e-learning course on complaints and incidents in adult social care. We’ll be looking at how to respond to complaints, the complaints handling process, and how to identify incidents and errors... Learn about: Complaints handling, Customer Retention, Communication Skills...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Customer Service, Customer relationship, Customer Care...
- Course
- Online
- September
- 50h
...Indicative Content The Implementing and Managing Quality Systems Course focuses on the following topics: Development of quality Customer satisfaction... Learn about: Planning Process, Customer Care, Quality Training...
- Course
- Cardiff
- Different dates available
- 2 Days
...This Value Stream Mapping course focuses on creating value for the customer and eliminating waste. A value stream is the activity within an organisation that creates value to the customer. Value Stream Mapping is a tool which shows individuals how to understand, analyse and improve a value stream... Learn about: Customer Service, Customer relationship, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
... interact professionally and that they understand the challenges faced in delivering the ever more demanding customer experience your customers expect. This telephone techniques course provides each learner with the knowledge and practical abilities required to meet these expectations and deliver a first... Learn about: Telephone answering, Customer Service Skills, Effective Communication...
- Course
- Distance Learning
- Different dates available
... with the support of a mentor/tutor. Each programme teaches a range of recognised legal and ethical codes which dental professionals must observe and enables students to embed GDC and Quality of Care regulations into every day practice activities. On line aspects Learning and reference materials are provided... Learn about: Communicative skills, Customer Care, Skills Communication...
- Course
- Glasgow
- Different dates available
... courses. 1. Certificate in Effective Communication (Level 2) 2. Customer Care (Level... Learn about: Skills and Training, Customer Care, Effective Communication...