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Customer Care courses Northern Ireland
- Course
- County Londonderry
- Intermediate
- 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Service, Customer Care...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Food Service, Food Hygiene, Part Time...
- Short course
- County Antrim
- Intermediate
- 1 Day
...Customer Service / Disability Awareness (PCV) Economic Environment for Carriage of Passengers (PCV) Health, Safety and Emergencies Loading/Unloading... Learn about: Customer Service, Road safety, Legal Framework...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Working relationships, Attitude cycle, Customer Service...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...The web has changed how customers buy, the customer is already on the buying journey before you connect. Insight Selling brings a new perspective to selling in 21st Century The Insight Selling Solutions Master Class helps you to call higher, differentiate yourself from the competition, sell value... Learn about: Sales programme, Training First Aid, Sales Strategy...
- BTEC
- Newtownabbey
- 2 Years
... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...
- Vocational qualification
- Bangor
... all about? This course provides an introduction to beauty therapy. Subjects studied will include: • Customer care • Basic salon reception duties • Introduction to health...
- Vocational qualification
- Newry
- Different dates available
.... The programme will include basic customer care, health and safety at work as well as an introduction to a basic range of skills required in the various... Learn about: Part Time, Travel and Tourism, Hospitality Management...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Make successful outgoing sales calls with confidence · Understand why customer care is important · Be more prepared, organised and plan well... Learn about: Communication Training, Customer Retention, Telephone Skills...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Customer Retention, Customer Manager, Sales Process...
- BTEC
- Newry
- Different dates available
- 2 Years
... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality catering, Hospitality Management...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...The development of customer relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely... Learn about: Persuasion Skills, Confidence Training, Influencing Skills...
- BTEC
- Newry
- Different dates available
- 2 Years
... will I study? Industrial Experience Customer Care Human Resources for Salon Management Small Business Management Hair and Body Therapies Chemistry... Learn about: Quality Training, Part Time, Beauty Therapist...
- BTEC
- Armagh
- Different dates available
- 2 Years
... study? Customer service Law for business service industries Health, safety and security Chemistry of products Human physiology Industry experience Beauty... Learn about: Skin Care, Part Time, Beauty Therapist...
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