Customer Care courses Wales

...The programme will equip individuals to: To equip candidates with the relevant skills in providing world-class customer service. Suitable for: All employees invloved with customers in any industry...

...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Retention Strategy, Customer Manager, Customer Service Skills...

...and ongoing support is only a telephone call away. With our excellent, structured training supported by comprehensive training manuals let us give... Learn about: Intimate Waxing, Health and Safety, Contra indications...

...The Knowledge Academy Introduction to Customer Care 1 day course covers the following topics: Introduction Introduction to Customer Care is a one-day... Learn about: Body Language, Skills and Training, Communication Training...

... care in a housing context 3. Careers and opportunities in Housing 4. Developing skills for working in housing Each unit will be assessed using marking...

... for CRM The Customer Lifecycle: Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective... Learn about: Customer Care, Action planning, Customer Service Skills...

...This is a vocational course which examines the travel and tourism industry. The course also looks at subjects like marketing and customer care. As we live in an area where tourism is an important part of the economy the course develops work related skills. When you have completed the course... Learn about: Full Time...

... to your business Deliver exceptional customer care Manage problematic customer situations Protect your brand Work with your own in internal customers... Learn about: Telephone answering, Quality Training, Customer Care...

...Suitable for students who wish to progress into higher education or supervisory/ management training. This course consists of 18 units which include the Hospitality Industry, Health and Safety, Customer Care, Business Operations, Team Leadership, Food Service Operations, Kitchen Organisation... Learn about: Full Time...

... 2 programmes from which individuals will develop skills including: Maintaining a safe and secure working environment Customer Care Developing...

...There are no entry requirements for this course and no previous knowledge is required. OCN qualifications can be gained in the following units: Investigating Business. Communications in Business. Office Administration. Customer Care. Text & Word-processing. Computerised Accounts. CLAIT. Working... Learn about: Part Time...

...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Customer Service, Customer Service Skills, Customer relationship...

... with confidence and knowledge. Nutrition and Commodities an overview of the ingredients used in cookery and their nutritional value. Customer Care, Health... Learn about: Full Time...

... [all five to be taken]: The Hospitality Industry Customer Care in Hospitality Health, Safety and Security in the Hospitality Industry Hospitality Business...

...Qualifications suitable for those wishing to enter employment in the business sector or progress to further study. A range of individual qualifications are incorporated: Investigating Business. Communications in Business. Office Administration. Customer Care. Text & Word-processing. Computerised... Learn about: Full Time...

... studying how to manage CRM, what are the elements of communication, what are the principles of customer care and many more. If you wish to gain a deeper... Learn about: People Management, Customer relationship, IT Management...

...ourseDetail_8_lblEntryRequirements2">You will also be required to undertake an assessment in literacy and numeracy to establish any support required. #0; care, with graduates working in schools, nurseries, children’s charities and integrated children’s centres. Increasingly graduates are finding... Learn about: Part Time...

... will I learn? On this one-year course you will achieve NVQ Business Administration Level 2 and an NVQ in Customer Care at Level 1. In addition...

... and Lashes. Customer Care and Promoting Additional Products or Services to Clients. Provide...

...The course teaches the candidate how to develop a more customer focused business that gives better service and generates more profit. The course should be attended by candidates who are looking to develop a more customer focused business that gives better service and generates more profit... Learn about: Customer Service Skills, Organisational Change, Team Training...