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Customer Management Courses County Antrim
- NVQ
- Belfast City
...personal performance through delivering customer service Promote additional products or services to customers Process customer service information...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...will be sent prior to the course date Putting Customer care in context What is customer care? (material and personal service) Why is it important to... Learn about: Attitude cycle, Body Language, Working relationships...
- NVQ
- Belfast City
...others’ customer service skills Organise and promote products or services to customers Lead the work of teams and individuals to improve customer service...
- Short course
- Belfast City
- Intermediate
- 1 Day
...Inside Sales Executive Sales Executive Business Development Executive During our Customer Service Training Course you will learn about: Training your staff... Learn about: Customer Service, Sales Manager, Sales Techniques...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Communications, Marketing Tools, Personal Marketing...
- Course
- Online
- Intermediate
- Different dates available
- 260h
...employee satisfaction and its resulting impact on customer service. This self-paced programme is available 24/7 providing you with the flexibility to train at the... Learn about: Service Operations, Service outsourcing sales, Customer Retention...
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