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Customer Relationship Management Courses
- Course
- Online
- Different dates available
... all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance you communication skills which will make it easier to communicate with the customers... Learn about: Customer Relationship Management, Customer relationship...
- Course
- Online
- Different dates available
- 1 Year
...Aromatherapy has not only the power to influence our sense of smell but also the potential to heal diseases. This therapy mostly used in combination with other treatments, such as massage therapy and acupuncture. By enrolling in this Aromatherapy with Customer Relationship and Facebook for Business... Learn about: Massage Therapy, Customer relationship, Social Media...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer Service, Facilitation Skills, Sales Techniques...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Service, Team Leader, Relationship Marketing...
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From staff members to professors everyone was helpful and supportive in the entire journey.
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Easy to manage time with flexible schedule, clear instructions were offered.
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
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- Course
- Online
- Different dates available
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer relationship, Customer Relationship Management...
..., Database Management, Statistics, IT Architecture, Data Relationship Management, Customer Relationship Management, Analytic Programming and Statistical Business Analytics. Courses in this certificate can be used to help prepare for Oracle and SAS industry certifications... Learn about: Customer relationship, Customer Relationship Management...
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From staff members to professors everyone was helpful and supportive in the entire journey.
← | → see all
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Easy to manage time with flexible schedule, clear instructions were offered.
← | → see all
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The university of Phoenix offered great experience, the online format was amazing and I enjoyed my time above all.
← | → see all
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer relationship, Customer Service, Customer Care...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer Service Skills, Customer relationship, Customer Retention...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Care, Customer Service Skills, Nationally recognised...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Sales Force Automation, Marketing Automation, Sales Training...
- Training
- Online
- Beginner
... in-memory infrastructure. Today, SAP is considered to be the third largest independent software supplier in the world with more than 12 million users, 121,000 installations globally, 1,500+ SAP partners, 25+ industry-specific business solutions, and more than 41,200 customers spread across 120 countries... Learn about: Transactions and Activities, Customer Relationship Management, Business Operations...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer satisfaction, Customer Retention, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service, Key Account Management, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Option 1 Tuition Fee: £525 Exam & Registration Fee: £79 Option 2 Tuition Fee: £500 Exam & Registration Fee: £75 Option 3 Tuition Fee: £525 Exam & Registration Fee... Learn about: Sales Strategy, Customer Relationship Management, Sales Promotion...
- Short course
- Online
- Intermediate
- 1 Day
..., there is an obligation to train staff who are subject to the Individual Conduct Rules, and, for those who are performing Senior Management Functions, Senior Manager Conduct Rules. It is expected that this training covers the provisions of the Conduct Rules, and how they impact individuals. This introductory... Learn about: Regulation Financial, Customer Relationship Management, Customer Service Skills...
- Course
- Blended in Sydney (Australia)
- Advanced
- Different dates available
- 10 Weeks
...Prepare for senior management positions where you’ll be responsible for conceiving, planning and staging events. Graduate with specialised management skills and substantial industry knowledge... Learn about: Marketing Strategy, Customer Service, Public Administration...
- Course
- Inhouse in London
- Different dates available
- 1 Day
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Relationship Management, Customer Care, Customer relationship...
- Master
- Oxford
- 1 Year
...The MSc Marketing and Brand Management focuses on planning and applying brand management strategies. You will learn about the importance of brand management within an overall framework of marketing and business management. If you begin your course in September you have the choice to apply... Learn about: Digital Marketing, Brand Management, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Retention Strategy, Customer relationship, Customer Service Skills...
- Course
- Huddersfield
- Intermediate
- Different dates available
...ISO 9001 is a family of standards associated with quality management systems. Businesses holding the certification demonstrate that their products and services consistently deliver a defined level of quality. The adoption of a quality management system is a big decision for any company but... Learn about: Quality management, Quality Training, Customer Relationship Management...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Customer Relationship Management, Customer relationship, Data Mining...
- Course
- Blended in Benoni (South Africa)
- Advanced
- 2 Months
..., including the following: Customer Relations • Developing Rapport with Customers / Guests • Complaints and Queries • Guest Requests • Delegation of Work • VIP Satisfaction • Guest Confidentiality • Working in VIP and Guest Areas • Record Keeping • Hotel Facilities Offered • Housekeeping & Turn-down... Learn about: Customer relationship, Butler Service, VIP Customer Service...