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Customer Relationship Management Courses
- Short course
- Inhouse in In House
- Beginner
- Different dates available
- 1 Day
... examples and cases suggests some answers. The philosophy of the relationship with the client : - a partner not a selling situation- the long-term... Learn about: Insurance brokers, Customer Relationship Management, Financial Training...
- Course
- City Of London
... location and design Delivery Channels – the different ways that customers can interact with the bank Product creation, marketing and selling Customer segments and experiences Staff recruitment, training and performance development Understand the process for developing new Products from need-identification... Learn about: Team Training, Customer Service, Customer relationship...
- Course
- Dubai (United Arab Emirates)
- Advanced
- 4 Days
.... Becoming customer centric both internally and externally 7. Developing the work/life blend 8. Looking at what you can affect 9. Standing strong on social... Learn about: Creative Leadership, Emotional Intelligence, Leadership Styles...
- Bachelor's degree
- London
... relationship management, consumer behaviour, international fashion marketing, creative retailing, marketing strategy, leadership and innovation. As well as... Learn about: Fashion Marketing, Customer Relationship Management, Team Training...
- BTEC
- Folkestone
- Different dates available
- 1 Year
...This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display for retail sales and specialist units... Learn about: Retail Management, Sales Promotion, Sales Strategy...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Team Training, Customer Relationship Management, Sales Strategy...
- Course
- Online
- January
... for entrepreneurs and sales professionals to learn how to function in that space. In this one-day workshop, we’re going to explore how social selling is an essential requirement for sales teams, and how the relationships that are created and nurtured within social media will help you grow and sustain your business... Learn about: Building Relationships, Business Marketing, Sharing Content...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...LSC funded full qualifications have no tuition and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials... Learn about: Sales Promotion, Customer Retention Strategy, Retail Management...
- Course
- Online
- March
... on the telephone. Participants will also think about what customers hear when they place a phone call to their organization, and how they can create a service image... Learn about: Customer Manager, Sales Training, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Team Training, Sales Promotion, Retail Management...
- Course
- Online
- Different dates available
...where those rare extraordinary moments become the norm? Then you may just be ready to learn the value of Appreciative Inquiry, also known as... Learn about: Inquiry Process, Sales Training, Sales Techniques...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Customer Relationship Management, Sales Strategy, Sales Training...
- Course
- Online
- February
... to Efficiency During this session, participants will share their time management tips, and we will offer some ways of maximizing your time. Customer Service... Learn about: Marketing Tools, Marketing Strategy, Selling Techniques...
- Course
- Online
- February
...If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce... Learn about: Communication Training, Sales Training, Building Credibility...
- Course
- Online
- January
...Next, participants will look at some myths behind prospecting and what characteristics will ultimately determine their success. Networking During this session... Learn about: Communication Skills, Marketing Tools, Trade Finance...
- Course
- Online
- February
...Participants will also learn about using drafts and versions, and some terminology that they can use to label their proposals. Getting Thoughts on Paper... Learn about: Marketing Strategy, Sales Training, Marketing Tools...
- Course
- Online
- Intermediate
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Customer Manager, Customers care, Relationship Marketing...
- Training
- Online
- Beginner
... customer life cycles, review a breakdown of the effective CRM plan and learn how to evaluate existing CRM standards... Learn about: Customer Retention, Customer Management, Communication skill...
- Course
- Online
- Beginner
... and privacy issues. Learn how to build and maintain valuable customer relationships by identifying and satisfying the expectations of your target audience... Learn about: Relationship Building, Relationship Marketing, Customer relationship...
- Master
- Madrid (Spain)
..., and not only with the aim of selling but also to generate the loyalty of customers with new needs and habits. Within this context, the feeling of belonging and identifying with a brand have becoming key marketing tools. The Master in Commercial and Sales Management is designed to train the commercial directors... Learn about: Coaching para directivos, Herramientas de gestión, Gestión de clientes...